Operation
Logging in, taking a break, and logging out
To start working in the CIE system, you must start the
WebClient
module and
log in. If you need to, you can interrupt what you are doing and take a break.
When you have finished working, you log out.
Familiarize yourself with the
WebClient
module. For further information please
refer to: Structure of the module
Signing on
For details of how to log in, see Logging in.
Starting a break
Prerequisite
The agent's status must be
Active
. You would like to briefly interrupt your work.
Taking a break
1.
Click on the
Pause
button.
2.
This puts you in break mode. The LED for the logged-in agent
groups changes to purple.
Agent group
LED
Color
Explanation
Purple
The agent is in the Pause mode.
3.
When you are taking a break, you remain logged in to the agent
group but you are unreachable. Consequently, no documents are
sent to you during your break.
Note
If your status changes to
Paused
while you have an active document, the status
of the document changes to
Interrupted
.
Documents cannot be processed while you are in the
Paused
state.
CIE-style pause codes are not supported.
Ending a break
Prerequisite
The agent is in the
Paused
state.
Ending a break
20
•
Operation
User Manual CIE 1.0 WebClient
