To end a break, do the following:
1.
Click on the
Pause
button.
2.
This ends the break and you are free to resume working. The LED
in the logged-in agent groups changes to green.
Agent group
LED
Color
Explanation
Green
The agent is logged in to the
corresponding agent group.
Note
When your status changes from
Paused
to
Logged in
, you need to re-activate a
document with a status of
Interrupted
before you can process it.
In the
Logged in
state you can resume processing documents.
Log out
To finish working in the UMR system, do the following:
1.
You normally log out from the agent groups. For further
information please refer to: Logging into or out of an agent
group.
2.
Click
Logout
. The login dialog appears.
3.
To close the dialog box, click
.
User Manual CIE 1.0 WebClient
Operation
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