Showing and hiding
You can show or hide the text block view. Proceed as follows:
1.
To hide the text block view, click on .
2.
To show the text block view, click on .
Inserting a text block
Inserting a topic
You are editing a message and would like to insert a text block. Proceed as
follows:
1.
You are editing a message. Select the text block. A preview is
displayed.
2.
Double-click on the text block
or
Click on
Paste
.
The text block is inserted.
3.
You can continue to process the message and send it as normal.
Expanding an unknown placeholder
Placeholders are normally substituted by the system. Unknown placeholders are
displayed in red with a black edge.
Example:
Place holder
Where a placeholder is unknown, you need to insert the relevant piece of
information before the message is sent. Proceed as follows:
1.
You have edited a message and inserted a text block. The text
block contains unknown placeholders.
2.
When you attempt to send the message the
Replace unknown
placeholder
dialog box is displayed.
3.
Enter the information.
4.
Click
OK
. The message is sent.
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Operation
User Manual CIE 1.0 WebClient