Avaya callpilot 1002rp, Maintenance And Diagnostics

Page: 67 / 150

To find a session
1. From the Session Type drop-down menu, choose the type of session. To display a
list of all session types, select All Session Types.
2. Enter as much information in the search criteria boxes to identify the session you
want to view. To display a list of all users for the selected Session Type, leave the
search criteria boxes blank.
3. Click Search to initiate the search.
a. If you did not enter any user information, a list of users matching the
Session Type appears at the bottom of the window. To select a user from
the list, double-click the user name to display session type information.
b. If you selected All Session Types for a user, the session type information
appears to the right of the window.
4. Double-click the session type to display the session information.
Result: The Session Type information appears at the bottom of the window. The
following example shows Call Answering session type information.
Figure 4: Call answering session
To access the session trace tool
Avaya CallPilot® 1002rp Server Maintenance and Diagnostics December 2010 67