135
2. Click
Ask
on the Navigation Menu at the bottom of the screen to
open the Ask page.
3. On the
Ask
page find
Ask for Help
, fill in the following sections to
ask a question.
The Ask page has four sections:
Subject
– this is where you enter a brief subject for the question.
My Question
– asks a clear and concise question that you want to
ask the community. Be sure to be descriptive and concise when
asking your question.
Problem Description
– describes how the vehicle is behaving.
Repair History
– includes any previous diagnostic tests that you
performed, including the results of the tests. Also list any parts that
were replaced during previous diagnostic work.
Tap
Cancel
to cancel your question and return to the Ask page.
Tap
Submit
to post your question to the community.
Tap
Attach File
to include images or reference files with your question.
You are requested to select one Adopted Answer from all of the responses
and then close the question. For details, please refer to
page 137.
My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
My Questions
– opens a list with links to the opened questions that you
have posted to the community.
My Cases
– opens a list with links to the closed questions and tips that
you have contributed to the community.
Marked Posts
– opens a list with links to Tips and discussions that you
are actively participating in.
My Profile
– allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
