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Configure and use the Answering Machine

Assignment of Announcements

203

Change Announcement Assignment

Via function menu or function key you can assign an individual announcement instead of the
standard announcement (STANDARD.WAV) for the following call types:
- external calls,
- internal calls,
- group calls,
- door calls,
- Call Deblocker calls (calls overriding the Do-no-Disturb).

These announcements are also used if a previous announcement assignment for these call
types has already been done via PC programme COMfortel Set and the automatic has been
switched on (see

).

Use the Function via Function Menu:

Open the function menu for the function “TAM
announcement” (You will find help on

and the following).

functions

TAM announcement

Use the and softkeys to browse to the
option you require and press the softkey to
the left of the option:

앫

[call type]: Allows the selection of a call
type.

...

The icon

marks the current

setting.

Press the softkey to the left of the option
you require:

앫

own announcement: Switch on an individ-
ual announcement for the selected call type.

앫

standard announcement: Switch on the
standard announcement (STAND-
ARD.WAV) for the selected call type - or if
the automatic has been switched on the
announcement assigned via PC programme
COMfortel Set instead of the standard
announcement.
(No additional entry is necessary)

...

Use the and softkeys to browse through
the announcement list (see

) to the

option you require.

The announcement name with
creation date and time is dis-
played.

Press the

softkey to select the announce-

ment.

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Summary of Contents for COMfortel 1500

Page 1: ...User Manual System Telephones COMfortel쏐 2500 COMfortel쏐 1500 ...

Page 2: ...rrent situation General limitation of legal responsibility and application Auerswald products are not designed or intended for use in any life saving and or life support application and or nuclear facility When using our products for such applications a written agreement by Auerswald for each individual case is necessary in advance Copyright Passing on or duplicating the contents of this manual or...

Page 3: ...9 Pic 5 Insert lettering Label 19 First Operation of the Answering Machine only COMfortel 2500 20 Insert the SD Card and start it 20 Pic 6 Insert the SD Card 20 Upload standard Announcements with COMfortel Set 21 Buy the Function COMfortel Voicemail in the Upgrade Centre 21 Enter the Release Code into the Telephone 24 Display driven Usage of the Telephone 25 Pic 7 Display Component 25 Pic 8 Contro...

Page 4: ... the Receiver and dial the Telephone Number 51 Dial with Dial Preparation 52 Dial stored Telephone Number via Speed Dialling 52 Transfer certain Telephone Numbers MSN 53 The called Partner should not see your Telephone Number Number Suppression 53 Select a certain VoIP Account 54 Split Call Charges by selecting the Exchange Line 55 Dial a Number with a Direct Exchange Line Telephone 56 Outbound Ca...

Page 5: ...ation 77 Pic 26 Edit Contact 77 Pic 27 New Entry 78 Dial from the Telephone Book 78 Create a new Contact 79 Edit delete Contact 80 Create a Call Macro 81 Copy Telephone Numbers out of the Dial Preparation 82 Transfer an Entry into another Menu 82 Enter Comment to a Contact 83 Redial List 84 Dial from the Redial List 84 Delete Entries in the Redial List 84 Pic 28 Display Options in the Redial List ...

Page 6: ...nually Day Night etc 114 Door and Relay Functions of the PBX 115 Use the Door Terminal 115 Switch Relay internally 116 Number Memory and Busy Status Overview 118 Key for Exchange Line Selection and Busy Status Overview 118 Key for Presentation of a MSN 119 Key for Presentation of an MSN and Busy Status Overview 120 Function Key to select a VoIP Account 121 Speed Dialling 122 Macro Key 123 Project ...

Page 7: ...on off Quick Remote Access to the Voicemail Centre 461 2 158 Display Settings 159 Configure the Display Light only COMfortel 2500 159 Set Brightness only COMfortel 2500 159 Set the Contrast 160 Configure the Time Format 160 Set the Date Format 161 User Settings 162 Configure Macro Display 162 Configure Menu Selection 162 Configure the Reachability of the second Key Level 163 Configure the Speed Di...

Page 8: ...o the Default Factory Settings 183 Select PBX 184 View Information on Telephone and PBX 185 Remote Programming 186 Sequence of the Remote Programming for the Service Technician 186 Technical Data 187 Data for the Connection of a Headset 188 Configure and use the Answering Machine 189 Switch on off Readiness 189 Answering Machine List 190 Listen to the Recordings Messages and Call Recordings 190 Di...

Page 9: ... Telephone Numbers 211 Configure Message Forwarding 211 Answering Machine Switch on off Message Forwarding 212 Configure Announcement for Message Forwarding 213 Configure Target for the Message Forwarding 214 Configure Delay Time for the Message Forwarding 214 Configure Repetitions for the Message Forwarding 215 Set Repetition Delay Time for the Message Forwarding 215 Store the Data Backup on the ...

Page 10: ...ation service The device described in this manual is made for the indicated use only If you are not sure about the intended purpose of the product please contact your dealer To be able to use the here described scope of functions completely the system telephone and the PBX have to use the following firmware versions 3 3A or higher system telephone 1 5C or higher COMmander Business and COMmander Ba...

Page 11: ...ges and to be exchanged in case of damages Replace damaged components e g components of the case immediately Use original components only Do not touch the plug contacts with sharp metallic or humid objects The device should not be carried on the cables Use the cable channels available on the back side of the telephone for strain relief Liquids entering the case may cause a dangerous electric shock...

Page 12: ...mpletely usable if the function is available in the PBX and with a correct configuration of the PBX and if the necessary authorization has been assigned For some functions a chargeable release via Upgrade Centre is necessary 쮿 The ISDN features of the connected PBX are supported 쮿 Automatic identification of the connection type S0 or UP0 쮿 Charges review of the last call and of all calls 쮿 800 COM...

Page 13: ...Com 쮿 Waiting field function 쮿 Boss secretary function 쮿 Hotel function with reception and room telephones 쮿 Macro function complex function processing by pressing one key 쮿 Schedule calls and repeat unsuccessful calls at a later time 쮿 Power Dialling automatic redialling independent of the ISDN feature CCBS recall on busy 쮿 Memo pad function to record telephone numbers during a call memo 쮿 Touch ...

Page 14: ...he telephone 쮿 Put the system telephone on a non slippery pad It might be possible that some plastics or colours used on furniture are aggressive to the device feet This chemical reaction might cause damage to the surface of your furniture The manufacturer is not taking any responsibility for this kind of damage 쮿 Do not expose the system telephone to strong electromagnetic fields electric motors ...

Page 15: ... Information on Tele phone and PBX on page 185 If you have devices with an older version please update the corresponding devices Connection of the Receiver Connect the receiver as follows 1 Insert the plug at the longer straight end of the spiral cord into the jack marked with the on the bottom side of the telephone and lead the cable via one of the cable channels to the outside Pic 1 2 Put the ot...

Page 16: ...ould be done see also page 184 COMfortel 2500 If no wall mount power supply is needed no expansion COMfortel Xtension30 is connected the bridge plug has to be put into the jack Mandatory Settings When performing a first time connection to the PBX the user language and a valid subscriber MSN has not yet been entered into the system telephone In this case and after a few sec onds you will be asked f...

Page 17: ...ule Connect the key expansion module to the telephone as follows 1 Turn the telephone and the first key extension module to be connected topside down so that the bottom side is in front of you Put it together with help of the special connector as shown on Pic 3 on page 18 in the picture the modules have been attached to the left side next to the receiver 2 Attach the special connector with help of...

Page 18: ...headsets Headsets with a DHSG interface e g by GN Netcom or Plantronics The headset type in use has to be configured in the telephone chapter Select Type of Headset on page 158 To connect the COMfortel Headset by Auerswald or other cable connected headsets to the DHSG interface an adapter is necessary that is available as an Auerswald accessory at an authorized dealer The COMfortel 1500 supports t...

Page 19: ... activate the headset operation chapter Switch on off Headset Operation on page 97 Insert lettering Label On page 229 of these instructions you find some lettering label papers to cut out and to label by hand With the configuration programme COMfortel Set you can also comfortably create and print your label stickers Insert the lettering label as follows 1 Contract the flexible transpar ent cover w...

Page 20: ...ction a SD card formatted with FAT16 is necessary A SD card formatted with FAT32 can be reformatted in the telephone see page 218 Insert the SD card as follows 1 Open the plastic cover that is on the left side on the back of the system telephone see Pic 6 2 Insert the SD card with the contacts first into the slot see Pic 6 3 Close the plastic cover again 4 will be visible on the display at the rig...

Page 21: ...re used German English or Italian depends on the language configured in the telephone For all the languages except German and Italian the English standard announcements will be used With COMfortel Set existing individual announcements WAV files can be uploaded into the telephone too page COMfortel Set 왘 Answering machine 왘 Data exchange How to record individual announcements via telephone and to a...

Page 22: ...user account first Click on the buttons links one after the other For ward User administration and Registration create a user account Enter the necessary data into the opened form Now you will get an E mail with the reg istration data 4 Enter under User name and Password the data that you have received after creating a user account 5 Click on the button Login Open the information menu you find hel...

Page 23: ...t 8 Now you can select the category for shopping 9 Put the selected items into the shopping basket via mouse click in the column Order 10 If you have selected all requested items click on the field Shopping basket check out 11 The selected item is shown in the basket If you do not like to change anything click on the button Pro ceed 12 Follow the additional instructions 햸 햹 햷 햻 햺 햽 ...

Page 24: ... E mail again If you have not entered any E mail address please print this page It is the order confirmation for your purchase Enter the Release Code into the Telephone Enter the 12 digit release code via the menu of the telephone Then the function COMfortel Voicemail will be released 햿 Advice Open the settings menu for the setting re lease You will find help on page 33 settings answer machine rel...

Page 25: ...play content is presented in the following with the help of pictures Pic 9 on page 32 for the idle state Pic 10 on page 33 for the main menu after pressing on the menu key Pic 19 on page 44 for an inbound call Pic 20 on page 57 for an outbound call Pic 21 on page 62 for a conversation Pic 22 on page 69 for two conversations Pic 23 on page 76 for the telephone book Pic 28 on page 85 for redialling ...

Page 26: ...crophone Key switches off on the microphone in the receiver base device or headset depending on the call status mute 햺 Telephone Book Key opens the telephone book see page 75 from the idle state or already open menu 햻 Redial Key opens the redial list see page 84 from the idle state dials the last dialled number when picking up the receiver 햾 Keypad alphanumeric key occupation see Table 1 on page 2...

Page 27: ... ú ù û ÿ 9 W X Y Z 9 w x y z 9 0 space 0 _ E Table 2 Icons in the Display In the Idle State Switch from the idle state to the Menu Func tion level 2 Activate Call Number suppression CLIR for the next call s Deactivate still unsuccessful Power Dialling prematurely Deactivate active telephone lock PIN entry is necessary Review Memo telephone number note Reactivate the deactivated answering machine D...

Page 28: ...e a comment of the contact Add change a call macro to a contact Take over a telephone number for dialling into the dial preparation Insert special character only when enter ing a macro Delete contact Select ringer melody for the contact Menu Navigation Switch from the idle state to the menu func tion level 2 Back to the previous menu or the previ ous level Scroll display to the next entry Scroll u...

Page 29: ...ive waiting for additional functions or for alternation Selection of the call partner currently not active for additional functions during a conference Selection of the call partner currently active for additional functions or for alternation Selection of the call partner currently active for additional functions during a conference Get information about the current call Display only The speaker m...

Page 30: ...splay of a change to return to the idle state No as an answer to a question Selection Select and accept the function near the icon in text form currently not activated Select and accept the function near the icon in text form currently activated Accept changes activation of the check boxes Activate check box currently not acti vated Deactivate check box currently acti vated Blocks Change the block...

Page 31: ...call recording Display only Data transfer between SD card and PC Display only The SD card is currently ini tialized Voicemail Functions with Voicemail Centre 461 2 Skip the currently heard recording Repeat the last or current recording Stop the playback or stop the recording of the announcement Delete the currently heard recording Start the recording of the announcement If you like to save an anno...

Page 32: ...iber Status information Active settings affecting the telephony e g call charge account empty baby call hotline Current settings restricting the reachability e g Do not Disturb Call Forwarding unconditional Follow me ringer switched off No ISDN connection Missed scheduled call Power Dialling is activated settings settings settings wk 03 Mo 16 Jan 12 44 16 01 06 12 44 settings settings Softkeys Ope...

Page 33: ... To return to the idle state press the exit key Besides this the telephone switches back to the idle state automati cally if no key has been pressed for 30 seconds Call waiting page 102 Call waiting signal page 168 InterCom authorization page 127 Interface page 185 Headset type page 158 Headset page 97 Hardware page 185 Call charge page 185 Charge allowance page 185 Serial number page 185 TAM mess...

Page 34: ...190 TAM message forwarding page 211 TAM readiness page 189 TAM voice memo page 193 Waiting field reception page 143 additional Selection list in the Function Menu Boss Secretary function off page 142 Call Deblocker page 104 Call Forwarding Subscriber page 107 Call Restrictor page 105 Call waiting page 102 Caller list page 87 Calls list page 85 Delete call charge page 94 Delete data page 94 Do not ...

Page 35: ...nding PIN after selecting ad ditional see also Pic 11 on page 34 The release stays active during the now following settings and will be re blocked again after 60 seconds without pressing a key or by pressing the selection logout in the menu settings 왘 blocking 왘 additional Additionally in this menu it is possible to check and change the now existing releases If the selected key level has already b...

Page 36: ...60 additional Selection List for Blocking User PIN page 167 Function lock page 165 Settings lock page 166 additional Scroll to the requested selection with the softkeys and press the softkey to select the function To scroll back to the previous menu level press the softkey To return to the idle state press the exit key Besides this the telephone automatically switches back to the idle state if no ...

Page 37: ...machine Release page 24 Accepting call page 196 Announcement page 199 Automatic playback page 198 Call record tone page 208 Forwarding target page 214 Forwarding time page 214 Forwarding announcement page 213 Forwarding repetition time page 215 Forwarding repetitions page 215 Listen in page 197 Quick access page 211 Recording delay time page 196 Recording time page 197 Remote access page 209 Remot...

Page 38: ...s keys you can change the volume in the loudspeaker during the handsfree operation In case of headset operation there are some differences to this usage because the hook key is needed for the starting and finishing of a headset call see page 41 Switch on off Speaker Mode In the speaker mode the loudspeaker in the device is switched on in addition to the loud speaker and microphone in the receiver ...

Page 39: ...Normal call Press hook key and hang up Idle State Press loudspeaker key for approx 2 seconds Handsfree operation receiver is picked up Press loudspeaker key Normal call Hang up the receiver Idle State Idle State Dial telephone number and press loudspeaker key Handsfree oper ation Dial telephone number and press hook key Handsfree operation Handsfree Operation Press loudspeaker key Idle state Press...

Page 40: ... a busy tone can be heard in the receiver for some seconds and then also in the loudspeaker of the handset module This should prevent the case that the receiver has not been hanged up properly by mistake Muting the Microphone If you like to discuss anything with anyone in the room without being heard by your call part ner you can press the muting key In this case the currently active microphone in...

Page 41: ...ed off At any time the receiver can be hung up without finishing the call see Pic 18 on page 43 You can change the volume in the headset with help of the plus minus keys Make Calls via Headset with the COMfortel 1500 In order to be able to make calls via headset the headset operation must be activated see page 97 In headset operation you can start calls by simply pressing the hook key during the i...

Page 42: ...ey Normal headset call Dial telephone number and press loudspeaker key Handsfree operation Hold the loudspeaker key for approx 2 seconds Hands free operation Press loudspeaker key Speaker mode Press hook key Idle State Press loudspeaker key Normal headset Call Press hook key Idle State Press loudspeaker key for approx 2 seconds Handsfree operation Press loudspeaker key Normal headset call Press ho...

Page 43: ... is picked up Press loudspeaker key Handsfree operation receiver is picked up Press function key Headset page 97 Normal call Hang up the receiver Handsfree operation Press hook key Idle State receiver is picked up Press loudspeaker key Listen in with the receiver Handsfree Operation Speaker Mode Pick up the receiver Listen in with the receiver Pick up the receiver Listen in with the receiver Dial ...

Page 44: ...he display shows unknown During a current conversation your attention is drawn to a call external or internal subscriber alarm or visitor at the door via a knocking tone tone and or flashing Hook LED see page 168 Your systems telephone will display the functions which are selectable during a call in the bottom line With help of the and softkey you are able to scroll through the different options W...

Page 45: ...were not ready to take the call now the telephone number of the caller would be saved in the caller list if the telephone number is available Then you will be able to call back the caller later The telephone number will automatically be dialled from the caller list see page 87 Calls generated by the telephone or the PBX wake up call alarm call door terminal call scheduled call are displayed in cle...

Page 46: ...rowse to option hold inbound hold incoming Press the softkey to hold the caller You can hear the internal dial tone The caller on hold listens to the Music on Hold back Press the softkey to start the conversation with the caller on hold You are connected with the caller During a conversation you get a call but you do not want to talk to the caller or do not like to interrupt your present call Use ...

Page 47: ...g Call Deactivate the Call Waiting Signal During a conversation you get a call accept Press the softkey to start the conversation with the call waiter You are connected with the caller Your previous call part ner is listening to the Music on Hold Advice You get a call during a tele phone conversation and like to postpone the acception some time to continue your current conversation Use the and sof...

Page 48: ...ays a chargeable release of the function COMfortel Voicemail is necessary via Upgrade Centre see page 21 The answering machine has al ready accepted the call A Pick up the receiver or accept Press the softkey to start handsfree opera tion see also page 38 You are connected with the caller Advice A telephone next to you rings Press the softkey to switch from the idle state to the second level picku...

Page 49: ...e This way you can also start a call take over from telephones or answering machines where this is permitted see manual of the PBX COMpact 5010 5020 VoIP and COMmander Basic 2 Business Depending on the authoriza tion assigned to your telephone you can do a Pickup for any available telephones for tele phones within a group or you cannot do it at all Your own Telephone rings Door Call Accept the Cal...

Page 50: ...to take the call to reject it or to ignore it Additionally you are able to handle the door opener if you do not like to interrupt your call but to open the door for the visitor You get a Door Call Use the and softkeys to browse to option open door light open door light Press the softkey to open the door If the third door relays is used for switching the stair case light it will also be switched on...

Page 51: ... to present your telephone number to the called person use the telephone number suppression see page 53 You can select one of the available external S0 ports ISDN connection exchange line before you start calls e g to split invoices see page 55 Pick up the Receiver and dial the Telephone Number Do not forget to enter the exchange line access number 0 in case of external number or confirm the softk...

Page 52: ...umber 0 Exception Direct Exchange Line Telephone see page 56 Dial stored Telephone Number via Speed Dialling You can configure your telephone to dial the corresponding telephone number directly after pressing the speed dialling key see page 164 N telephone number Dial a telephone number external telephone number with exchange line access number A Pick up the receiver or Press the hook key to start...

Page 53: ...MSN for the next call The presentation of the MSN is activated LED glows 5 N telephone number Dial a telephone number external telephone number with exchange line access number A Pick up the receiver or Press the hook key to start handsfree opera tion see also page 38 The subscriber is called 5 COMpact 5010 5020 VoIP and COMmander Basic 2 Business The LED does not glow after the press ing of the k...

Page 54: ... key to start handsfree opera tion see also page 38 The subscriber is called Important Advice 6 Only available when operated on the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COM mander Basic 2 and COMmander Business Press the function key you have programmed see page 121 to activate a certain VoIP account for the next call The account number will be shown in the dial preparation N telephone ...

Page 55: ...ephone 7 Only available when operated on the PBX systems COMpact 2204 USB COMpact 2206 USB COM pact 4406 DSL COMpact 4410 USB and COMmander Basic Press the Function key you have set up as see page 118 to activate a selected exchange line for the next call N telephone number Dial a telephone number external telephone number without exchange line access number A Pick up the receiver or Press the hoo...

Page 56: ...o make an entry for the telephone book or destination speed dial key you have to press the star key twice first for these call types8 Internal call Short code Dialling private exchange line access programming of the PBX etc An external number has to be entered without exchange line access number 0 8 Only valid for internal dialling and speed dialling if operated on the PBX systems COMpact 5010 VoI...

Page 57: ... you start an automatic recall in order to avoid redial oper ations see page 58 If you call an internal telephone but the called subscriber does not pick up you will be able to reach him without Redialling by starting an automatic recall see page 59 If you have called a second subscriber for a query out of a current call and this partner is busy does not take the call you can return to the waiting...

Page 58: ...ocessed up to 45 minutes in the public exchange If the subscriber you like to talk with did not finish his call until then the automatic recall will be cancelled auto matically If you do not pick up the receiver in time you are called for 30 seconds the auto matic recall will also be cancelled The subscriber called by you is busy recall Press the softkey to start automatic recall If the recall has...

Page 59: ... If the subscriber you like to talk with did not finish his call until then the automatic recall will be cancelled auto matically If you do not pick up the receiver in time you are called for 15 seconds the auto matic recall will also be cancelled Nobody takes the call on the called telephone recall Press the softkey to start automatic recall If the recall has been activated you get the message re...

Page 60: ...be used If the called subscriber is not busy the system telephone automatically activates the loud speaker and the connection will be started as soon as the called partner has picked up the receiver Therefore you should avoid leaving your telephone alone if the power dialling is acti vated If you like to cancel an ongoing Power Dialling you can do this by pressing the correspond ing softkey in the...

Page 61: ... to the function new dialling and start it Then you can dial a new telephone number without explaining the second try to the waiting party in the background Do not Disturb is active on the telephone you called and you hear the busy tone but you ur gently want to get the called person on the phone priority call Press the softkey to start the priority call Now the subscriber is called The subscriber...

Page 62: ...d call page 67 Put into Waiting Loop page 65 Put into Waiting Field page 144 Recording of a call page 207 Information on the call Call partner Charges in case of inbound external call Duration in minutes seconds after 59 59 in hours minutes Time information Calendar week Day of the week Date Time info text info text info text info text call partner Softkeys Scrolling Exit from the display Informat...

Page 63: ...ring a current call your attention is drawn to a call external or internal subscriber alarm or visitor at the door by a knocking signal tone and or flashing hook LED see page 168 You can accept the waiting call page 47 reject it page 46 or switch off the knocking tone temporarily page 47 With the function Pickup you can also take over calls to your own telephone during a call to other telephones s...

Page 64: ...d Transfer You are in a call query transfer Press the softkey to start query You are hearing the internal dial tone Your previous call partner is on Hold in the PBX and is hearing the Music on Hold N telephone number Dial a telephone number external telephone number with exchange line access number If you finished dialling the tele phone number the subscriber will be called Advice You are in a cal...

Page 65: ...ration you can assign the internal base telephone number parking position on several freely programma ble function keys speed dialling key see page 122 The LEDs of speed dialling keys signals then if a parking position is available or in use If you took another call during an already existing call e g a waiting caller now you are already connected with two subscribers and this second subscriber li...

Page 66: ...l subscriber group telephone number on a freely programmable function key speed dialling key see page 122 Then you can see with help of the red flashing LED that this number is called Now you can take over the call to your tel ephone by simply pressing this destination speed dialling key and confirming the pickup B Replace the receiver The external call partner con tinues to hear the Music on Hold...

Page 67: ...his case no telephone number is entered but an information text A scheduled call can be set modified or deleted via the 2nd level at any time see page 90 This feature can also be programmed on a freely programmable function key see page 155 You are in a call and like to re call the call partner later again Use the and softkeys to browse to option reschedule call reschedule call Press the softkey t...

Page 68: ... you are able to use the door opener as described in the following You are still connected until you hang up The function switch light causes the separate activation of the 3rd relay of the correspond ing door station for the time configured in the PBX You have a call and like to note a telephone number Use the and softkeys to browse to option memo memo Press the softkey to start memo N telephone ...

Page 69: ... third call partner page 72 Start conference page 72 Return from conference to alternation page 74 Recording of a call page 207 Information on the Call Call partner 1 Call partner 2 Call type alternation or conference Time information Calendar week Day of the week Date Time Softkeys Scrolling Exit from display Information on the Call Telephone number Dialled MSN in case of inbound external call 10...

Page 70: ...t you are already talking and you accept another call e g a waiting caller you have been already connected to 2 subscribers and this 2nd subscriber likes to be transferred to another subscriber In this case you are able to start an internal 3rd call Switch between Call Partners Alternation If you start a query and like to talk to both call partners you will be able to change from one partner to th...

Page 71: ...ou are in a query conversa tion The active call partner is marked with the waiting call partner is marked with in front of the name or the telephone number name or number Press the softkey to the left of the name or telephone number you like to disconnect curr call canc Press the softkey to finish active call Then you are in a single call with the previously waiting call partner Advice You are in ...

Page 72: ...all transf act call Press the softkey to transfer active call N internal number Dial the internal telephone number of the subscriber to be called As soon as the called person has accepted the call you are in a 3rd internal call transfer Press the softkey to connect the currently active call partner with the previously active call partner Then you have a single call with your first call partner aga...

Page 73: ...n versation with the other partner Of course one of your call partners is able to simply hang up so that you continue to talk with the other one exclusively Alternation If you finish a conference and like to continue talking to both call partners separately you can select one call partner to be put on hold Finish the Conversation completely If you hang up during a conference which was initi ated b...

Page 74: ...t of the name or telephone number you like to disconnect terminate Press the softkey to finish active call Then you have an individual call with the other call partner You are in a conference The subscriber active for the next function is marked with in front of the name or telephone number name or number Press the softkey to the left of the name or telephone number you like to talk to Use the and...

Page 75: ...ly with the corresponding PC software of the PBX internal telephone numbers with COMset short code dialling numbers with COMtools Each name contact is assigned to one telephone number entry only All contacts are displayed in alphabetic order You can search through the contacts by scroll ing or by entering a name and then directly dial the displayed telephone number in case of several telephone num...

Page 76: ...ber of existing entries max number of entries Softkeys Back to the idle state Open overview Open extended presentation Display comment Scroll in the telephone book Take over entry into the dial preparation page 52 phone book name number Information on the contact Name contact Telephone number in case of several entries for this contact the last dialled or entered telephone number Pic 24 Display of...

Page 77: ...siness private name business mobile business Information on the contact Name Telephone number Comment Ringer melody Pic 26 Edit Contact Softkeys Back to the list presentation see Pic 24 on page 76 Scroll in the selection list Back to the list presentation see Pic 24 on page 76 Change the name Change the business telephone number Change private telephone number Change mobile telephone number Change...

Page 78: ... business telephone number Enter private telephone number Enter mobile telephone number Enter call macro Enter comment phone book name business mobile business private phone book business mobile business Enter telephone number macro or comment Edit contact see Pic 26 on page 77 Press the telephone book key to switch from the idle state to the telephone book Use the and softkeys to browse to the co...

Page 79: ... also Pic 26 on page 77 In case of the entry of several telephone numbers or call macros the last created or changed entry is used as standard telephone number If you like to create additional contacts press the softkey If you like to leave the menu press the exit key Press the telephone book key to switch from the idle state to the telephone book new contact Press the softkey to create a new cont...

Page 80: ...e telephone book key to switch from the idle state to the telephone book Use the and softkeys to browse to the contact you require Press the softkey to open the extended presentation edit contact Press the softkey to open the menu edit contact see also Pic 26 on page 77 Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 name Allows to change ...

Page 81: ... macro macro Press the softkey to the left of the option macro N telephone number Enter a telephone number Press the softkey to enter a control token Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 pause 1 second Insert a pause of one sec ond 앫 pause 2 seconds Insert a pause of two seconds 앫 pause 4 seconds Insert a pause of four seconds 앫...

Page 82: ...ached behind Advice Press the message key to switch from the idle state to the caller list Use the and softkeys to browse to the entry you require Press the softkey to copy the telephone number into the dial preparation Press the softkey to copy the telephone number into the telephone book N name Enter the name up to 16 characters Press the softkey to complete your entry Use the and softkeys to br...

Page 83: ...several en tries for this contact the last di alled or entered telephone number is presented Press the softkey to copy the telephone number into the menu for number entry telephone number Press the softkey to complete your entry Advice Press the telephone book key to switch from the idle state to the telephone book Use the and softkeys to browse to the contact you require Press the softkey to open...

Page 84: ... is off hook the last dialled number will be redi alled immediately If you like to leave the menu without dialling the displayed number press the exit key If the telephone number is dialled from the redialling list in a query the telephone will start to dial after the softkey has been pressed Delete Entries in the Redial List Press the redial key to switch from the idle state to the redial list Th...

Page 85: ...inbound and outbound you made are saved with the telephone number of the caller as well as the date time and duration A maximum of 30 calls can be stored In case of more than 30 calls the oldest one will be written over You can directly call a previous call partner out of the calls list page 86 Advice Softkeys Delete displayed entry Delete whole list Delete entry or list Open overview Scroll in th...

Page 86: ...following selection of the displayed entry or of the whole list If you like to prevent that a lot of useless entries will be taken into the list you can configure the list for the calls to be taken page 173 You can also delete the whole calls list via the function menu delete data see page 94 Press the softkey to switch from the idle state to the second level calls list Press the softkey next to c...

Page 87: ...ed on the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 and COMmander Business also outbound MSN used for the call Softkeys Delete displayed entry Delete the whole list Delete entry or list Additional information if existing Open overview Scroll in the calls list Take over entry into the dial preparation and perhaps into the telephone book page 82 calls list caller MSN dialled ...

Page 88: ... caller lists of all the other group members 12 Press the message key to change from the idle state to the list selection Right to the list selection there is the number of new record ings calls displayed Press the softkey in front of the selection caller list to open the caller list is skipped if the other lists are empty or if there is no answering machine see page 190 caller list 2 The last rec...

Page 89: ...he list selection caller list Press the softkey in front of the selection caller list to open the caller list is skipped if the other lists are empty or if there is no answering machine The last received call is dis played Press the softkey to delete the displayed entry Advice Softkeys Delete displayed entry Delete whole list Delete entry or list Open overview Scroll in the caller list Take over e...

Page 90: ...ely programmable function key page 35 This way the scheduled calls list is opened by simply pressing this key If the telephone book key is pressed when entering the telephone number you can select the requested telephone number in the telephone book Press the softkey to change from the idle state to the second level schedule Press the softkey next to schedule to open the list of the scheduled call...

Page 91: ... the and softkeys to browse to the entry you require Press the softkey to start editing the entry Press the softkey to the left of the option you require 앫 change Permit the editing of the entry 앫 delete Delete the entry after confirmation of the following question N time date Overwrite time and date if necessary Press the softkey to complete your entry Press the softkey to the left of the option ...

Page 92: ...instead and select one of the periods 30 minutes 1 hour 2 hours 1 day 1 week 2 weeks 4 weeks or user defined If you do not pick up the scheduled call it will be postponed automatically As soon as the telephone is in the idle condition after the following call the scheduled call will be executed within a minute again Your telephone rings and the name of the call destination is displayed Use the and...

Page 93: ...tes 1 hour 2 hours 1 day 1 week 2 weeks 4 weeks or user defined Thanks to this you can be reminded e g to a weekly meeting If you did not pick up the receiver during a scheduled call it would be postponed automati cally As soon as the telephone is in the idle state after the next use the scheduled call will be executed within one minute again Your telephone rings and the corresponding information ...

Page 94: ...arge recording registered by the PBX are not influenced by this deletion If you like to prevent that somebody looks at your charge units of your last call you will be able to delete this charge also Important Open the function menu for the function delete data You will find help on page 33 and the following functions delete data Use the and softkeys to browse to the option you require and press th...

Page 95: ... Press the softkey to the left of the option you require 앫 most recent call Delete the call charges of the last call 앫 call charge total Delete all call charge delete Press the softkey to confirm the security message A telephone next to you rings Open the function menu for the function pickup You will find help on page 33 and the following functions pickup N internal number Enter the internal tele...

Page 96: ... as the tele phone number has been entered completely You can assign an internal subscriber group number to a freely programmable function key speed dialling key see page 122 A red flashing LED signals a call to this number and you can pickup that call by pressing the key and accepting it This way you can also start a call take over from telephones or answering machines where this is permitted see...

Page 97: ...rent setting Press the softkey to the left of the option you require 앫 activating Switch on the headset operation 앫 switching off Switch off the headset opera tion Open the key programming menu for the func tion headset You will find help on page 33 and the following define keys function key level headset The current settings for the key assignment is shown on the display If you like to change the...

Page 98: ...he telephone lock is switched off LED Signalling next to the Key To be able to switch the telephone lock on a user PIN 13 has to be defined for the telephone before to switch the telephone lock off again see page 167 13 On the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 and COM mander Business the telephone lock can also be deactivated by entering the admin or subAdmin PIN Op...

Page 99: ...tion is different from the PBX function Do not Disturb page 103 insofar that inbound calls are still possible But they are not signalled acoustically anymore but visually only Use the Function via Function Menu Assign Key Open the function menu for the function ringer tone You will find help on page 33 and the following functions ringer tone The icon marks the current setting Press the softkey to ...

Page 100: ...er visual signals Dependent on the room brightness a very noticeable visual signalling is possible Use the Function via Function Menu The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You will find help on page 155 and the following 앫 switching type Enables t...

Page 101: ...f see previous chapter Open the key programming menu for the func tion ringer backlight You will find help on page 33 and the following define keys function key level ringer backlight The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You will find help on pag...

Page 102: ...ing The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the Call Waiting signal 앫 switching off Switch off the Call Waiting signal Open the key programming menu for the func tion call waiting You will find help on page 33 and the following define keys function key level call waiting The current settings for the key assignment is shown o...

Page 103: ...e function Do not Disturb You will find help on page 33 and the following functions do not disturb The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the Do no Disturb 앫 switching off Switch off the Do no Disturb Open the key programming menu for the func tion Do not Disturb You will find help on page 33 and the following define keys f...

Page 104: ...the Key Open the function menu for the function Call Deblocker You will find help on page 33 and the following functions Call Deblocker The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the Call Deblocker 앫 switching off Switch off the Call Deblocker Open the key programming menu for the func tion Call Deblocker You will find help on ...

Page 105: ...ion menu for the function Call Restrictor You will find help on page 33 and the following functions Call Restrictor The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the Call Restrictor 앫 switching off Switch off the Call Restrictor Open the key programming menu for the func tion Call Restrictor You will find help on page 33 and the f...

Page 106: ...witched on LED Signalling next to the Key The microphone of the base module switches on automatically How to listen into the room from an external telephone can be learned from the user manual of the PBX By pressing the hook key or by taking the receiver and then hang up the room monitoring will be deactivated Open the function menu for the function room monitoring You will find help on page 33 an...

Page 107: ...ll forwarding on busy and call for warding on no reply Use the Function via Function Menu Open the function menu for the function Call forwarding subscriber You will find help on page 33 and the following functions Call fwd scr Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 deactivate all Switch off all currently switched on Subscriber Ca...

Page 108: ...essary 앫 unconditional Assign the key with the func tion Subscriber Call Forwarding uncondi tional 앫 on busy Assign the key with the function Subscriber Call Forwarding on busy 앫 on no reply Assign the key with the function Subscriber Call Forwarding on no reply The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front...

Page 109: ...sed but they are still active As soon as call forwarding uncon ditional is deactivated the other variants still active are used again If the telephone book key is pressed when entering the telephone number you can select the requested telephone number in the telephone book Redirect your Calls to another Telephone Follow me Follow me is an internal subscriber call forwarding unconditional that is c...

Page 110: ... the own telephone number COMpact 5010 5020 VoIP and COMmander Basic 2 Business or CF subscriber COMpact 2204 2206 4410 USB 4406 DSL COM mander Basic 15 When operating on the PBX COMpact 2204 USB COMpact 2206 USB COMpact 4406 DSL COM pact 4410 USB and COMmander Basic it is not possible to switch off Follow me for only one single subscriber The telephone only offers the selection Delete all and Nam...

Page 111: ...c 2 and COMmander Business On the other PBX systems this function can be set via programming sequence see manual of the PBX Open the function menu for the function Call forwarding MSN DDI You will find help on page 33 and the following functions MSN DDI CF Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 unconditional Switch on or off the M...

Page 112: ...all no additional entry is necessary 앫 unconditional Assign the key with the func tion MSN DDI Call Forwarding uncondi tional 앫 on busy Assign the key with the function MSN DDI Call Forwarding on busy 앫 on no reply Assign the key with the function MSN DDI Call Forwarding on no reply The current settings for the key assignment is shown on the display If you like to change the current settings press...

Page 113: ...on no reply are activated at the same time both settings will work It depends on what will happen the telephone is busy or nobody takes the call and the call may even be forwarded to different telephone numbers If the call forwarding unconditional is activated additionally to the call forwarding on busy and or the call forwarding on no reply all calls will be redirected immediately In this case th...

Page 114: ... is switched on Open the function menu for the function switch configuration You will find help on page 33 and the following functions switch config The icon marks the current setting Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 name Switches on the configuration selected by its name Open the key programming menu for the func tion switc...

Page 115: ...configuration defined for the key is switched on off The configuration defined for the key is not switched on Open the function menu for the function door function You will find help on page 33 and the following functions door function Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 name number Selects a door by its name its number The ico...

Page 116: ...ed on and off by this function Open the key programming menu for the func tion door function You will find help on page 33 and the following define keys function key level door function The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You will find help on p...

Page 117: ...ftkey to the left of the option you require 앫 activating Switch on the relay 앫 switching off Switch off the relay Open the key programming menu for the func tion relay You will find help on page 33 and the following define keys function key level relay The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the co...

Page 118: ... USB and COMmander Basic When operated on the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 and COMmander Business see page 120 Open the key programming menu for the func tion exchange line You will find help on page 33 and the following define keys function key level exchange line The current settings for the key assignment is shown on the display If you like to change the cur...

Page 119: ...act 4410 USB and COMmander Basic When operated on the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 and COMmander Business see page 120 Open the key programming menu for the func tion external MSN You will find help on page 33 and the following define keys function key level external MSN The current settings for the key assignment is shown on the display If you like to change t...

Page 120: ...oIP COMmander Basic 2 and COMmander Business see page 118 and page 119 Open the key programming menu for the func tion exchange line You will find help on page 33 and the following define keys function key level exchange line The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once ...

Page 121: ...programming menu for the func tion VoIP account You will find help on page 33 and the following define keys function key level VoIP account The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You will find help on page 155 and the following 앫 telephone number A...

Page 122: ... second display line Depending on the situation functions like Query page 64 Pickup page 48 or Call Take over can be started via the speed dialling keys If you set speed dialling keys for internal subscribers the corresponding LEDs will inform you on the busy or activity status of the individual subscriber Assign Key Use Function via Key In the idle state By pressing the key the telephone number a...

Page 123: ...The entry of commands is done with letters via keypad In contrast to the entry of the names only the letters that represent a command are allowed during the macro entry The following table shows which commands are available and which letter rep resents it red flashes The internal telephone is currently ringing By pressing the key you can start a pickup red The internal telephone is in a telephone ...

Page 124: ...Lr LED next to the function key is switched on red Ly LED next to the function key is switched on yellow Lg LED next to the function key is switched on green H After pressing the macro key the telephone switches to handsfree operation Z300 The telephone dials the telephone number 300 e g answering machine C The telephone waits for the connection W2 After the connection has been established the tel...

Page 125: ...ming sequence in the macro without authorization Project Assignment The exchange line access with project assignment enables the assignment of an external call to a certain project customer client e g within a lawyer s office With the call data manage ment fees and time expenses can be assigned to different projects A project number can be selected in an ongoing call or also before the call by ope...

Page 126: ...er a project number for the next outbound call and if you are receiving a call before this call is started the project number will be cancelled by the telephone Open the key programming menu for the func tion project You will find help on page 33 and the following define keys function key level project The current settings for the key assignment is shown on the display If you like to change the cu...

Page 127: ... function e g eaves dropping in remote rooms After this time the connection will be interrupted automatically if the receiver of the system telephone is not picked up within this time frame For outbound InterCom calls to other system telephones a key can be defined on the system telephone to simplify the function But the function can also be done from any other internal telephone The telephone num...

Page 128: ...func tion InterCom Auth You will find help on page 33 and the following define keys function key level InterCom Auth The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You will find help on page 155 and the following 앫 switching type Enables the assignment wit...

Page 129: ...nalling next to the Key InterCom Open the key programming menu for the func tion InterCom You will find help on page 33 and the following define keys function key level InterCom Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 Audio out see page 130 앫 IC OneWay Assign a key with the function InterCom Announcement 앫 IC Speakerphone Assign a ...

Page 130: ...g the key the configured audio output is called Depending on the defined execu tion type you have to hold the key during the announcement as soon as the key is released the connection will be finished or switch over by shortly pressing the key the key is pressed at the start once and at the end once LED Signalling next to the Key 22 COMpact 5010 5020 VoIP and COMmander Basic Basic 2 Business Annou...

Page 131: ...y followed by picking up the receiver you will be connected with the configured Voicemail Centre 461 461 2 If there are new recordings they will be played back immediately With the softkeys you can control the Voicemail Centre 461 461 2 Open the key programming menu for the func tion Voicemail centre You will find help on page 33 and the following define keys function key level Voicemail center Th...

Page 132: ...ividual mailbox you have to use the remote access code entered at the following location in Voicemail Centre 461 2 under create mailboxes 왘 mailbox 왘 remote access or in Voicemail Centre 461 under mailboxes 왘 remote access code When selecting global mailbox you have to use the remote access codes entered at the fol lowing location in Voicemail Centre 461 2 under settings 왘 remote access 왘 remote a...

Page 133: ...If he likes to get also the calls of the other groups in this case he will be able to log in there as inbound Therefore he will be in the call distribution of more groups for internal public exchange and door calls With log in outbound into a certain group the subscriber gets a number of features author izations of the group which will replace his own features authorizations as an individual sub s...

Page 134: ...ey programming menu for the func tion group You will find help on page 33 and the following define keys function key level group The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You will find help on page 155 and the following 앫 general defined Switches over...

Page 135: ...econds the call is taken by the PBX charges will accrue for the external caller The external caller hears an announcement e g with information about the company while the telephones con tinue to ring As soon as one of the called partner picks up the receiver he will be connected to the external caller The activation of the function is separately done for each external telephone number Open the fun...

Page 136: ...r each group in two possible variants Open the key programming menu for the func tion text before answering You will find help on page 33 and the following define keys function key level text bef answer The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in front of the corresponding selection once or several times You wi...

Page 137: ...ouncement before Answering on busy or always for the defined group is switched on off or over LED Signalling next to the Key Open the key programming menu for the func tion text before answering You will find help on page 33 and the following define keys function key level text bef answer The current settings for the key assignment is shown on the display If you like to change the current settings...

Page 138: ...he first successful outbound external call or until the time limit for starting the external call expires Assign Key Use the Function on the transferring Telephone via Key By pressing the function key in an inbound internal call the call partner receives the exchange line authorization Both internal subscribers hear the confirmation tone and the internal call has to be finished LED Signalling next...

Page 139: ... the boss secretary function is switched on or off for the secretary telephone configured on the key After the activation all internal and external calls also Call Through as well as the door calls and queries started by the call partner are for warded to the corresponding secretary telephone Inbound call Forwarded calls are shown on the display of the boss telephone and can be taken by pressing t...

Page 140: ...ction has the first priority over Do not Disturb is also valid for an active Robinson function and Subscriber Call Forwarding on the boss telephone Inbound calls will be forwarded to the secretariat On the other hand a call from the secretary to the boss telephone will be forwarded by an existing Call Forwarding or get a Busy in case of an active Do not Disturb red flashing A call is forwarded to ...

Page 141: ...of five boss keys are possible The configuration of the function is only possible on the first level of the keys Open the key programming menu for the func tion boss key You will find help on page 33 and the following define keys function key first level boss key The current settings for the key assignment is shown on the display If you like to change the current settings press the softkey in fron...

Page 142: ...ble when operated on the PBX systems COMpact 2204 USB COMpact 2206 USB COM pact 4406 DSL COMpact 4410 USB and COMmander Basic When operated on the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COMmander Basic 2 and COMmander Business only one secretary key is available Open the function menu for the function boss secretary off You will find help on page 33 and the following functions boss secr o...

Page 143: ... Field receptions 29 and switched on several members can operate the Waiting Field in parallel Inbound calls and waiting call ers are signalled on all Waiting Field receptions But if any Waiting field reception talks with a caller this caller is not signalled on the other Waiting Field receptions If a caller is put into the Waiting Field he will hear the Announcement before Answering 30 and later ...

Page 144: ...ay be one S0 port several bundled S0 ports one S2M port not COMpact 5020 VoIP or a VoIP account 32 When operated on the PBX systems COMmander Basic COMpact 4410 USB and COMpact 4406 DSL 2 keys per S0 port may be defined that means a maximum of 8 keys for the COMmander Basic When operation on the PBX systems COMpact 5020 VoIP and COMmander Ba sic 2 Business 2 keys per S0 port 30 keys per S2M port a...

Page 145: ... as information on a waiting caller is available in the display LED glows yellow some keys are without function If you pick up the receiver you are connected to the waiting caller You can prevent this by green There is a connection with an external subscriber Information on the call partner are shown on the display If additional Waiting Field Receptions are activated the call partner is not sig na...

Page 146: ...ller in the Waiting Field The function of the key depends on the current status displayed by the LED next to the key Consult the description of the LED sig nalling in the following LED Signalling next to the Key waiting field internal 35 An internal waiting Field key is only available when operated on the PBX systems COMpact 5020 VoIP COMmander Basic 2 and COMmander Business When operated on the P...

Page 147: ...aiting call is not sig nalled to these By pressing the key once a connection is established to the waiting caller red An internal subscriber is on Hold in the Waiting Field If additional Waiting Field Receptions are activated the waiting caller is not sig nalled to these By pressing the key once information on the waiting caller are shown on the dis play unless there is no call conversation yellow...

Page 148: ... machine are possible again The corresponding function except parallel call has to be activated again COMpact 5020 VoIP and COMmander Basic 2 Business When switching off the Waiting Field reception the subscriber is automatically logged out inbound and when switching on it will be automatically logged in again COMpact 4406 DSL COMpact 4410 USB and COMmander Basic When activating the Wait ing Field...

Page 149: ... is controlled by the hotel reception telephone The configuration of the hotel functions is done with the configuration programme COMset The print template has to be edited there also The configuration is described in the manual of the PBX Configure and operate a Hotel Reception Telephone The configuration of individual telephones as a hotel reception or hotel room telephones are done with the con...

Page 150: ...configured on the key opens The avail able functions are dependent on the status of the room checked in or out These different options arrival stay and departure of the guest are described in the following By pressing the key once the telephone number programmed on this key is copied into the dial preparation also additional Exception If the telephone number is ringing a pickup of the call is offe...

Page 151: ...l invoice only the date of check out is replaced by the print date The printed data will not be deleted and will be printed again when checking out If a guest wants e g that the kids cannot do external calls from their room these calls can be blocked by the hotel reception telephone Then internal calls only can be done External calls can still be accepted red flashes The room telephone is currentl...

Page 152: ...eparture of the guest 앫 wake up call Switch on or off the wake up call for the room telephone 앫 interim invoice Print an intermediate invoice if there are costs and a printer is connected 앫 call charges Show the call charges includ ing the date of check in no additional entry is necessary 앫 external access Switch on or off the per mission to make external calls for the room telephone The icon mark...

Page 153: ... the exit key If there is a simultaneous access from another hotel reception telephone or from the hotel room telephone to the room data you will get the message that the data is already in use The number of copies set in the configuration programme COMset is not used for an inter mediate invoice because it s for the guest s information only If you need a copy press the softkey if you are asked if...

Page 154: ... call charges and setting of the wake up time with a function key The configuration of the telephone e g function keys has to be done with the programme COMfortel Set because the configuration via menu is blocked on hotel room telephones To avoid misunderstandings the value for cost per charge unit configured in COMfort Set should match the value configured in COMset When checking out the local te...

Page 155: ... Functions that have been programmed on a function key are also still available via the menu if it has been the case before COMfortel 2500 To use one or several key extension modules COMfortel Xtension30 with the telephone you need the wall mount power supply COMfortel XT PS type number 809 Settings in the Key Programming After selection of the function all settings necessary for the programming o...

Page 156: ...shown on the display Press the softkey in front of the setting to switch between log in out and over If you have configured a group key with log over you can log the telephone in and out with each key pressing If you have configured a group key with log in or out you can only log the telephone in or out direction The current setting is shown on the display Press the softkey in front of the setting...

Page 157: ... Set the Language of the Telephone The menu language can be reached by pressing the keys and 0 Open the settings menu for the setting MSN You will find help on page 33 and the follow ing settings def settings MSN N internal number Enter the internal telephone number Press the softkey to complete the entry Important Open the settings menu for the setting lan guage You will find help on page 33 and ...

Page 158: ...33 and the following settings def settings headset type The icon marks the current setting Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 wired headset Select the type wired head set 앫 DHSG headset Select the type wireless headset with DHSG interface Open the settings menu for the setting VMC461 2 FW 2 02 You will find help on page 33 and...

Page 159: ...sic brightness in the idle state of the telephone Under brightness max you set the brightness of the display in the state of ringing during a call as well as during the operation Advice Open the settings menu for the setting display light You will find help on page 33 and the following settings display display light The icon marks the current setting Use the and softkeys to browse to the option yo...

Page 160: ...ollowing settings display brightness Define the requested brightness with the and softkeys Press the softkey to complete the settings Important Open the settings menu for the setting con trast You will find help on page 33 and the following settings display contrast Define the requested contrast with the and softkeys Press the softkey to complete the settings Open the settings menu for the setting...

Page 161: ... MM Select the time format in the order hour minute separated by a colon 앫 HH MM Select the time format in the order hour minute separated by a point Open the settings menu for the setting date format You will find help on page 33 and the following settings display date format The icon marks the current setting Use the and softkeys to browse to the option you require and press the softkey to the l...

Page 162: ...r via an already configured key this access is still available for the function Open the settings menu for the setting macro display You will find help on page 33 and the following settings user settings macro display The icon marks the current setting Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 static text During the macro execution t...

Page 163: ...s an activated selection The icon marks a deacti vated selection Use the and softkeys to browse to the option you require and press the or softkey to the left of the option to reverse the actual status 앫 function Activates deactivates the pres entation of the function on the display Press the softkey to complete the settings Open the settings menu for the setting keys 2nd level You will find help ...

Page 164: ... PBX 앫 User access with the user PIN that has been allocated to the subscriber and 앫 Guests unprotected access The PINs are transferred from the PBX and cannot be changed on the telephone When operating on the PBX COMpact 2204 USB COMpact 2206 USB COMpact 4406 DSL COMpact 4410 USB and COMmander Basic the access to the telephone is divided into two levels of authorization 앫 User access with the use...

Page 165: ...con marks the blocking for guests users and SubAd ministrators Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 function Opens the menu to block the selected functions The icon marks an activated selection The icon marks a deacti vated selection Use the and softkeys to browse to the option you require and press the or softkey to the left of...

Page 166: ...ing for guests users and SubAd ministrators Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 configuration Opens the menu to block the selected settings The icon marks an activated selection The icon marks a deacti vated selection Use the and softkeys to browse to the option you require and press the or softkey to the left of the option 앫 S...

Page 167: ...n the list have been read but not deleted If you like to deactivate the glowing LED you can switch it off as follows 39 Only available when operated on the PBX systems COMpact 2204 USB COMpact 2206 USB COM pact 4406 DSL COMpact 4410 USB and COMmander Basic Open the settings menu for the setting User PIN You will find help on page 33 and the fol lowing settings blocking User PIN N Enter the PIN Pre...

Page 168: ... tone you can switch it off The volume of the attention tone depends on the configured ringer vol ume The icon marks the current setting Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 flashing on Switch on the LED signalling 앫 flashing only Switch on the restricted LED signalling 앫 LED always off Switch off the LED signal ling Open the se...

Page 169: ...to be switched off see page 99 Open the settings menu for the setting atten tion tone You will find help on page 33 and the following settings signalling attention tone The icon marks an activated selection The icon marks a deacti vated selection Press the or softkey to the left of the option you require to reverse the current sta tus 앫 waiting field Activate deactivate the atten tion tone for the...

Page 170: ...your telephone numbers has been dialled by the caller by different ringer melodies make the corresponding settings in the PC programme COMfor tel Set Enter the external telephone numbers under settings signalling defined that will reach your telephone and assign an individual ringer melody to these telephone num bers 40 앫 If you like to identify which of your groups has been called by the caller b...

Page 171: ...k as far as the caller can be identified as a tel ephone book entry 2 Ringer melody defined for the group number as far as the group has been called 3 For the call type group call defined ringer melody as far as a not otherwise defined group has been called 4 Ringer melody defined for the internal call Priority list for door calls 1 For the call type door call defined ringer melody as far as the d...

Page 172: ...ys to configure the volume You hear the displayed ringer melody in the configured vol ume Press the softkey in front of the correspond ing selection 앫 ringer melody Selects one of the offered ringer melodies Advice Open the settings menu for the setting ringer volume You will find help on page 33 and the following settings signalling ringer volume The icon marks the current setting Use the and sof...

Page 173: ...s that are taken by other telephones that are in the call distribution 앫 other Open the setting menu for the configuration of the telephone lists You find help on page 33 and the following 앫 caller list Allows the configuration of the caller list 앫 calls list Allows the configuration of the calls list 앫 redial list Allows the configuration of the redial list settings lists The icon marks an activa...

Page 174: ...e PBX telephone book entries short code dialling numbers config ured in the PBX 앫 Local telephone book local telephone book entries in the telephone Open the configuration menu for the setting Telephone Book You will find help on page 33 and the following settings lists phone book The icon marks an activated selection The icon marks a deacti vated selection Use the and softkeys to browse to the op...

Page 175: ...NDIS Network Device Interface Specification WAN Wide Area Networking Make a Connection between Telephone PBX and PC The connection between telephone PBX and PC can be realized by four different ways 1st option41 The access to the telephone is done via the USB interface of a system tele phone connected to the PBX42 The programme is installed on the PC that is connected with the telephone via USB Ho...

Page 176: ...c 31 The length of the USB cable must not exceed 3 m such as the enclosed cable If you have connected the system telephone to your PC via the USB interface the New Hard ware assistant will automatically be started under Windows 98 SE Windows Me Windows 2000 and Windows XP to support you with the installation of the necessary driver see chap ter Installation of the Drivers and the PC Software on pa...

Page 177: ...ation assistant will be started automatically after having finished the USB driver installation of the Auerswald Mega Disk and enables the installation of the PC programmes and drivers belonging to the device If the assistant does not start automatically or for the COMfortel 1500 start the PC pro grammes as described in the following 1 Insert the CD Auerswald Mega Disk into the CD ROM disk drive 2...

Page 178: ...ecommended 128 MB for Windows XP 128 MB recommended 256 MB 쮿 Harddisk memory used by the PC programme after the installation for COMfortel Set 5 MB for COMfortel Melody 4 MB 44 MB for the one time installation of Java Runtime 쮿 USB interface if used according to USB specification 1 1 or 2 0 쮿 CD ROM drive 쮿 Mouse or compatible pointer device 쮿 SVGA graphic controller with a resolution of 800 x 600...

Page 179: ...e connection paths and enter the necessary PIN in the dialogue PIN entry You can open a help window for explanations on the open page via the menu help 왘 help subjects or with the F1 key Tips for COMfortel Set To use the options of the programme in the best possible way here are some tips The view is divided into two parts 쮿 At the left side the subjects are listed 쮿 The page in the right shows th...

Page 180: ...ssed left mouse key over the corresponding fields Then you can open the popup menu with the right mouse key Backup Data or transfer it to other Telephones If you like to save the configuration and or other data and settings you can create a backup file of your telephone47 with COMfortel Set This backup data can be transferred later to the same or to any other system telephone COMfortel 1500 2500 Y...

Page 181: ...s number 0 Exceptions Direct Exchange Line Telephone see page 56 In the configuration programme COMset of the PBX an automatic update of all connected system telephones can be configured additionally This way an update is regularly done e g annually via exchange line with one system telephone and the new firmware is distributed to the other system telephones then The update time is freely selectab...

Page 182: ...nnected to the PBX the manual firmware update has to be done on a COMfortel 1500 and on a COMfortel 2500 Then the distribution of the firmware can be started from both telephones If there are older system telephones COMfort 1000 COMfort 1200 and COMfort 2000 plus an addi tional manual firmware update will be necessary for them too Synchronization with the PBX If necessary a complete data synchroni...

Page 183: ...ere When operated on the PBX systems COMpact 5010 VoIP COMpact 5020 VoIP COM mander Basic 2 or COMmander Business the PINs remain because the PINs of the PBX are used When operated on the other PBX systems the user PIN will be deleted Press the menu key N Enter 201 via keypad On the display appears a con firmation message Press the softkey to confirm the message The telephone is reset to the defau...

Page 184: ...BX used later Ignore the error message and make the requested settings with COMfortel Set If the wrong PBX has been selected this is detected and an error message is sent display message as well as a repeated acoustic tone If the selection of the wrong PBX is wanted for service reasons the error message has to be ignored Do not confirm the question select PBX execute but press only the n softkey O...

Page 185: ... active Subscriber Call Forwarding unconditional with destination number name page 107 앫 subscriber call forwarding on busy Shows an active Subscriber Call Forwarding on busy with destination number name page 107 앫 subscriber call forwarding on no reply Shows an active Subscriber Call Forwarding on no reply with destination number name page 107 앫 call deblocker Shows if any existing Call Deblocker...

Page 186: ...ISDN PC controller After the release of the customer s PBX you can read out the configuration with the configu ration programme COMfortel Set or reprogram it Select the Interface ISDN PC controller CAPI 2 0 in the menu under Options Start with pressing the button open or save then press the key Telephone enter the external telephone number of the customer s PBX Use the and softkeys to browse to th...

Page 187: ...Ds some multi coloured COMfortel Xtension30 30 LEDs multi coloured User Elements COMfortel 1500 Keypad 11 function keys 6 softkeys 15 programmable function keys COMfortel 2500 Keypad 11 function keys 8 softkeys 15 programmable function keys COMfortel Xtension30 30 programmable function keys Handset Electret microphone dynamic receiver hearing aid compatible Loudspeaker 8 Ohm Ø 66 mm Hook Switch ma...

Page 188: ...IP 8 W 4 W per port 4 2 per port COMpact 5020 VoIP 24 W 4 W per port 12 2 per port COMmander Basic 32 W 4 W per port 16 2 per port COMmander Basic 2 60 W 4 W per port 30 2 per port COMmander Business 160 W 4 W per port 80 2 per port 48 In case of the PBX COMmander Basic COMmander Basic 2 and COMmander Business the max power consumption additionally includes the analogue ports For each connected an...

Page 189: ...3 and the following functions TAM readiness The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on TAM readiness 앫 switching off Switch off TAM readiness Open the key programming menu for the func tion TAM readiness You will find help on page 33 and the following define keys function key level TAM readiness The current settings for the key...

Page 190: ...all a caller back directly out of the answering machine list page 191 The LED above the message key informs you about entries in the answering machine list LED signalization is configurable see page 167 Listen to the Recordings Messages and Call Recordings Additional functions in the answering machine list see Pic 33 on page 192 If you activated the automatic replay see page 198 the latest recordi...

Page 191: ...age 221 You can also open the TAM list via the function menu see page 34 You can also configure the TAM list on a freely programmable function key page 35 This way the TAM list is opened by simply pressing this key Dial from the Answering Machine List If you like to leave the menu without dialling the displayed number press the exit key Press the message key to switch from the idle state to the li...

Page 192: ...for external call Called partner Type of recording new message old or already listened message call recording Current number of the recording number of the available recordings Date of the recording Time of the recording Pic 33 Display Options in the TAM List Softkeys Delete currently played recording Stop playback Skip currently played recording Repeat last or currently played record ing Take ove...

Page 193: ...nformation Use the Function via Function Menu Assign Key 51 Only on COMfortel 2500 with SD card After 30 days a chargeable release of the function COMfortel Voicemail is necessary via Upgrade Centre see page 21 Open the function menu for the function TAM voice memo You will find help on page 33 and the following functions TAM voice memo start of record Press the softkey to start the recording The ...

Page 194: ...e other after you have opened the list of voice memos without pressing the softkey The latest recording will be played first Please pay attention that the latest recording always has the top position and therefore has the number 1 If new recordings are broken or incomplete during playback the SD card may be too frag mented To make enough space for later recordings delete the recordings that you do...

Page 195: ...pe of recording new voice memo old or already listened voice memo Number of the recording number of available recordings Length of the recording Date of the recording Time of the recording Pic 35 Display Options in the List of Voice Memos Softkeys Delete currently played recording Stop playback Skip currently played recording Repeat last or currently played record ing TAM voice memo No 1 5 00 08 1...

Page 196: ...l take the call The following entries are possible 앫 0 99 call acceptance time 0 99 52 Only on COMfortel 2500 with SD card After 30 days a chargeable release of the function COMfortel Voicemail is necessary via Upgrade Centre see page 21 Open the settings menu for the setting accepting call You will find help on page 33 and the following settings answer machine accepting call The icon marks an act...

Page 197: ... limited by the memory size Recordings shorter than 1 second are deleted by the telephone Switch on off the Listen in In this menu you can configure if during the call acceptance of the answering machine the loudspeaker of the telephone has to be switched on to listen in to the caller Open the settings menu for the setting record ing delay time You will find help on page 33 and the following setti...

Page 198: ...an activated selection The icon marks a deacti vated selection Press the or softkey to the left of the option you require to reverse the actual status 앫 listen in Activate deactivate the listen in Press the softkey to complete the settings Open the settings menu for the setting auto matic playback You will find help on page 33 and the following settings answer machine autom playback The icon marks...

Page 199: ...th shorter than 1 second are deleted by the telephone If new announcements are broken or incomplete during playback the SD card may be too fragmented To make enough space for later recordings delete the recordings that you do 53 Only on COMfortel 2500 with SD card After 30 days a chargeable release of the function COMfortel Voicemail is necessary via Upgrade Centre see page 21 Advice Open the sett...

Page 200: ...owse to the entry you require Press the softkey to start the editing of the entry Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 change Change the entry 앫 delete Delete the entry after confirming the security question 앫 playback Play the stored announcement N name Only available when selecting the option change Overwrite the name up to 8 ...

Page 201: ... depending on the external tel ephone numbers dialled by the caller configure these settings with the PC programme COMfortel Set Under Settings 왘 defined signalization you can enter the external tele phone number used to reach your telephone Then you assign an announcement to each telephone numbers under Answering machine 왘 Automatic 55 Activate the automatic 앫 If you like to assign different anno...

Page 202: ...ned to the call type group calls if a non defined group was called 8 Announcement assigned to the call type external calls 9 Standard announcement STANDARD WAV if no other announcement has been assigned Table 4 Priority List for Internal Calls 1 Announcement assigned to the call type group calls via function menu or function key 2 Announcement assigned to the call type internal calls 3 Announcemen...

Page 203: ...nd help on page 33 and the following functions TAM announcement Use the and softkeys to browse to the option you require and press the softkey to the left of the option 앫 call type Allows the selection of a call type The icon marks the current setting Press the softkey to the left of the option you require 앫 own announcement Switch on an individ ual announcement for the selected call type 앫 standa...

Page 204: ...ansferred to the SD card with the PC programme COMfortel Set see page 221 or recorded via telephone first see page 199 Open the key programming menu for the func tion TAM announcement You will find help on page 33 and the following define keys function key level TAM announcement The current settings for the key assignment is shown on the display If you like to change the current settings press the...

Page 205: ...AM automatic You will find help on page 33 and the following functions TAM automatic The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the automatic 앫 switching off Switch off the automatic Open the key programming menu for the func tion TAM automatic You will find help on page 33 and the following define keys function key level TAM a...

Page 206: ...ou will find help on page 33 and the following functions TAM aut call rec The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the automatic call recording 앫 switching off Switch off the call automatic recording Open the key programming menu for the func tion TAM automatic call recording You will find help on page 33 and the following de...

Page 207: ...ion via Key only during a call By pressing the key during a call the call recording is switched on off or over LED Signalling next to the Key red The automatic call recording is switched on red flashes The current call is recorded The signalization is only done here if the automatic call recording is switched on but not after the manual activation of the call recording during the call off The auto...

Page 208: ...e SD card to a PC see page 221 The recordings are collected in the answering machine list and can be played via the message key see page 190 Switch on off the Call Recording Info Tone To draw the call partner s attention to the recording of the call page 206 you can switch on the call recording tone Advice Open the settings menu for the setting call recording tone You will find help on page 33 and...

Page 209: ...machine away from home way as soon as a new message has been recorded configure the message forwarding page 211 and acti vate it on demand page 213 Switch on off the Remote Access In this menu you can define if a remote access to the answering machine is possible 57 Only on COMfortel 2500 with SD card After 30 days a chargeable release of the function COMfortel Voicemail is necessary via Upgrade C...

Page 210: ...nt and the following 10 seconds by entering the star user PIN hash see also page 221 앫 Remote Access Toll Saver with Quick Remote Access The answering machine will take a call immediately if a quick access telephone number has been presented and if there are new messages But if there are no new messages the call acceptance time is extended by 10 seconds approx 2 ringback tones compared with the de...

Page 211: ...r 0 Exception Direct Exchange Line Telephone see page 56 If the telephone book key is pressed when entering the telephone number you can select the requested number in the telephone book Configure Message Forwarding59 If you like to be informed by the answering machine away from home way as soon as a new message has been recorded configure the message forwarding The message forwarding Open the set...

Page 212: ...can start it on demand e g if you leave your home Use the Function via Function Menu Assign Key Open the function menu for the function TAM message forwarding You will find help on page 33 and the following functions TAM message fwd The icon marks the current setting Press the softkey to the left of the option you require 앫 activating Switch on the message forward ing 앫 switching off Switch off th...

Page 213: ...e announcement list have to be copied with the PC pro gramme COMfortel Set to the SD card first se page 221 or recorded via telephone see page 199 green The message forwarding is switched on off The message forwarding is switched off Advice Open the settings menu for the setting for warding announcement You will find help on page 33 and the following settings answer machine fwd announcement The ic...

Page 214: ...sage Forwarding Here you can define after how many seconds the latest recorded message will be forwarded automatically The following entries are possible 앫 0 99 0 99 seconds Open the settings menu for the setting for warding target You will find help on page 33 and the following settings answer machine forward target N telephone number Enter the external target telephone number Press the softkey t...

Page 215: ...e for the Message Forwarding If you have defined one or several repetitions for the message forwarding you can define the delay time between the individual repetitions The following entries are possible 앫 1 9 1 9 minutes Open the settings menu for the setting for warding repetitions You will find help on page 33 and the following settings answer machine fwd repetitions N number Enter the number of...

Page 216: ...th the manual and the automatic backup The following ranges can be selected 앫 caller list entries in the caller list 앫 settings settings made in the settings menu except restrictions 앫 functions settings made in the function menu 앫 function keys programming of the function keys 앫 calls lists entries in the calls list 앫 local telephone book entries in the local telephone book 앫 ringer melodies indi...

Page 217: ...eft of the option to reverse the actual status 앫 range Activate deactivate the storage of the range for the backup Press the softkey to complete the settings Open the settings menu for the setting CF2500 SD You will find help on page 33 and the following settings Backup CF2500 SD The backup will be started Open the settings menu for the setting SD CF2500 You will find help on page 33 and the follo...

Page 218: ... The backup will be restored again Open the settings menu for the setting auto matic You will find help on page 33 and the following settings Backup automatic The icon marks an activated selection The icon marks a deacti vated selection Press the or softkey to the left of the option you require to reverse the actual status 앫 automatic Activate deactivate the auto matic backup Press the softkey to ...

Page 219: ...can be checked Remove the SD Card safely To leave current processes uninterrupted when removing the SD card stop them first The security confirmation dia logue appears on the display Press the softkey to confirm the security question The formatting progress is shown on the display Afterwards at the bottom right side is displayed as long as the SD card is initialized As soon as the pictogram is dis...

Page 220: ...e SD card By transferring with COMfortel Set the SD card can stay in the telephone in opposite of the transfer with an external card reader Additionally name and telephone number of the caller are displayed in case of WAV files of messages or call recordings on the SD card Another advantage for the administration of the data If you stay with the mouse arrow on top of a WAV file for a certain time ...

Page 221: ...ess with the digits listed in the table If you have made a mistake when entering the user PIN you can restart by entering star again 63 Only on COMfortel 2500 with SD card After 30 days a chargeable release of the function COMfortel Voicemail is necessary via Upgrade Centre see page 21 Table 6 Functions of the Remote Access 2 Playback of new recordings only messages 3 Playback of all recordings ca...

Page 222: ...ong entries with a negative confirmation tone 3 long tones In case of an activated remote access toll saver page 210 the call acceptance time may change In case of an activated remote access toll saver with quick access you will hear the announcement for remote access REMOTE WAV immediately and you can start with the remote access without PIN entry ...

Page 223: ...d announcements 21 Answering machine Voicemail Centre 461 2 131 Answering machine list 190 dial number 191 listen to recordings 190 Attention tone 168 Autom redialling Power Dialling 60 Automatic 205 Automatic firmware update 181 Automatic recall on busy 58 B Backlight 159 Backup to SD card 216 Backup data 180 Backup file 180 Basic settings 157 Blocking configure 164 Brightness 159 Busy tone finis...

Page 224: ...f modules 15 Change volume automatically 172 Charge information view 185 Cleaning 14 COMfortel Melody 178 COMfortel Set 178 Comment 83 Conference back to alternation 74 back to simple call 74 finish completely 73 initiate 72 separate 74 Configuration function keys 155 remote programming 186 telephone 155 Configuration lock configure 166 Configuration software 178 Configuration switching manually 1...

Page 225: ...redial list 84 start a second call Query 64 F Features 12 Finish a call during a conference 73 in a Query 71 Firmware distribute update 182 update 181 view version 185 First use 15 First use of the telephone 15 Function keys activation of the second level 163 configuration 155 insert label 19 Function menu 34 G Glasses 53 Groups log in out 133 Guarantee see flyer Conditions of guarantee Informatio...

Page 226: ...t recall 59 Number presentation programme key COMmander Basic COMpact 119 programme key COMmander Business Basic 2 120 select MSN 53 suppress 53 O Open the door door call waiting 50 in a conversation 68 Operate a room telephone 154 Outbound call 57 P PBX connect system telephone 15 select 184 view settings 185 PC minimum requirements 178 software driver installation 177 PC software install 177 Pic...

Page 227: ...e 181 Service see flyer Conditions of guarantee Information service Service functions 181 Settings daily use 94 view 185 Settings menu 36 Signalling 167 Single tone change ringer volume 172 Single tone change ringer volume 172 Small upper case letters 30 Softkey 27 Software 178 Installation 177 perform update 181 view version 185 Software tips 179 Speaker mode 38 Speed dialling key configure 122 S...

Page 228: ...ansfer to 3rd call partner 72 to Waiting Field 65 U Update telephone software 181 Upgrade Centre releasable functions 14 Upload standard announce ments 21 Upper lower case letters 30 USB interface 176 User PIN configure 167 User settings 162 view 185 V Version view software version 185 Voice memos list 193 listen to recordings 194 Voicemail Centre 461 2 131 quick remote access 158 VoIP access assi...

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