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ATEN VK1100, User Manual

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ATEN VK1100 User Manual Download Page 168

ATEN Control System User Manual

158

Downloading Profiles

When Control Boxes are found, they appear in the 

Add 

Viewer

 panel. Check the boxes of the viewer profiles you 

would like to download, then tap 

Download

. 

Add Viewer 

The main window lists the Control Boxes that have been found on 
the network. Under each Control Box is a list of viewer profiles with 
a check box. 

Use the check boxes to select the viewer profiles you want to 
download, then click 

Download

. If the Lock icon appears, you will 

be prompted to enter the access key. 

After viewer profiles download, the “Downloaded Successfully” 
prompt appears. Tap 

Done

 to return to the Welcome page where 

the viewer profiles will be listed. 

Note: 

After you download a viewer profile to the mobile device, the 

default Welcome screen no longer appears. 

Access Key

When the 

a 

viewer profile requires an access key a window 

appears prompting you to enter the key. Enter the correct access 
key and then click 

OK

 to download the viewer profiles from the 

Control Box. To set the access key, see 

Edit Access Key

, page 122. 

Tap the Information icon to view the

 IP Address

,

 MAC Address

 

and 

License

 information of the Control Box. The license 

information provides the total number of licenses available and the 
number in use. 

Summary of Contents for VK1100

Page 1: ...ATEN Control System User Manual www aten com ...

Page 2: ...nual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment W...

Page 3: ... defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the respo...

Page 4: ...ncounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the ATEN Control System since this manual was published Please visit our website to download the most up to date version Copyright 2017 ATEN International Co Ltd ...

Page 5: ...Control 2 Optimized Performance 2 Simplified Setup 2 Effortless Expandability 2 User Centered Convenience 2 On the Go Control 3 Features 4 VK2100 Control Box 4 VK1100 Compact Control Box 4 VK6000 Configurator Software 4 ATEN Control System App 5 Requirements 6 Hardware Devices 6 Cables 6 Computer Software 6 Minimum PC Requirements VK6000 6 Optional Equipment 7 7 Components 8 VK2100 Front View 8 VK...

Page 6: ...n Box 33 ATEN Expansion Boxes 33 VK108US 34 Keypad Installation 34 Power Supply Information 35 Hardware 36 Keypad Layout Examples 37 3 Browser Operation Overview 39 Logging In 39 Dashboard 40 Settings 41 Licenses 42 Capacity 43 Access Key 44 Monitor 45 Network 46 4 Software Installation Overview 47 Configurator Software 47 Installation 47 5 ATEN Configurator VK6000 Overview 51 Preface 51 Main Page...

Page 7: ...102 Button 102 Icon 103 Device Interface 103 Advanced Library 104 Flag 105 Monitor 107 Condition Action Overview 107 Macro 120 Upload 122 6 ATEN Database Generator Overview 125 My Library 126 Managing My Library 128 Edit Add New Device 129 Text Command Tools 130 ATEN Library 141 7 ATEN Control System App Overview 143 Installing the App 143 Button Sounds 143 ATEN Control System App 144 Demo 145 Win...

Page 8: ...oad Viewer Profile 157 Downloading Profiles 158 Appendix Safety Instructions 159 General 159 Rack Mounting 161 Technical Support 162 International 162 North America 162 Specifications 163 VK2100 163 VK1100 165 Limited Hardware Warranty 166 What is covered by the Limited Hardware Warranty 166 ...

Page 9: ...es a complete description of the Browser Graphical User Interface GUI and how to use it to remotely configure parts of the ATEN Control System installation Chapter 4 Software Installation explains the steps required to download and install the VK6000 software Chapter 5 ATEN Configurator VK6000 provides a complete description of the VK6000 software and how to use it to configure and operate the ATE...

Page 10: ...y in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes ne...

Page 11: ...ssly with ATEN VanCryst pro A V products and nearly any other hardware devices found in a room including A V equipment lighting conference systems air conditioning motion sensors power switches and many more The VK2100 VK1100 Control Box serves as the central platform where hardware devices are connected to be monitored managed and controlled directly via a tailor made GUI from any iOS Android or ...

Page 12: ... hardware configure the system and upload profiles via a smart mobile app Through an intuitive GUI the process for setting up the controls for every room is simple and customizable via straightforward predefined commands and macros that do not require you to have complicated programming skills Effortless Expandability With a range of expansion boxes available the ATEN Control System installation c...

Page 13: ...rea or across regions Toggling between profiles on an iOS Android or Windows mobile device facilitates control of different rooms with simple point n tap operations In addition multiple mobile devices can be authorized with access to control the same room or multiple rooms providing you with flexible enhanced mobility and tight security ...

Page 14: ...tor the input and output signals of the Control Box Rack mountable VK1100 Compact Control Box Supports various interface connections 2 x Serial ports 2 x IR Serial ports 4 x Relay channels 1 x Ethernet port 1 x USB port for easy profile upload IR Learning function for adding IR device drivers Easily configure system settings via web GUI LED indication for hardware status and active messages SSH to...

Page 15: ...gger the next actions Test tool to verify commands in action before uploading the profile to the Control Box Simulator to simulate and review the customized GUI before uploading ATEN Control System App Allows administrators central control of multiple rooms via profiles on a mobile device or tablet computer Restrict user access to profiles via password authentication Synchronization of system cont...

Page 16: ...2100 Digital output hardware devices VK2100 Ethernet controlled PJLink Telnet ONVIF and TCP devices Cables Cat 5e 6 Ethernet cable used to connect the VK1100 and VK2100 to the local area network For serial devices with DB9 connectors use standard straight through cables Computer Software PC installed with the ATEN Configurator software VK6000 Mobile Device installed with the ATEN Control System Ap...

Page 17: ...ns Weight VK224 4 Port Serial Expansion Box 13 00 x 7 58 x 4 20 cm 0 45 kg VK236 6 Port IR Serial Expansion Box 13 00 x 7 58 x 4 20 cm 0 45 kg VK248 8 Channel Relay Expansion Box 20 00 x 7 58 x 4 20 cm 0 65 kg VK108US 8 button Keypad US 1 Gang Faceplate 11 92 x 7 42 x 3 74 cm Back box 6 80 x 4 77 x 2 82 cm 0 13 kg 2X 031G Single Rack Mount Kit for VK1100 15 30 x 5 00 x 4 15 cm 0 13 kg ...

Page 18: ...rovide information about the network connection Link The LED blinks green to indicate Ethernet sig nals are being transmitted ACT The LED lights green to indicate 100Mbps transmissions 6 DC Overload LED The LED lights orange to indicate DC output exceeds maximum output Note When the LED lights orange please unplug any of the connected devices to keep its total output under 24W 7 IR Receiver LED Th...

Page 19: ...indicate Viewer files are being uploaded and lights green to indicate a successful upload of Viewer files The LED lights orange to indicate Viewer files failed to upload 9 Reset This semi recessed pushbutton can be pressed to reset the VK2100 s network settings 10 Power LED Lights green when the unit is turned on No Component Description ...

Page 20: ... Channels Four channels that can be configured as digital input or digital output ports Digital Input 0 24VDC programmable input range or contact closure with 12VDC pull up Digital Output 250mA sink from 12VDC Pin1 4 Signal Pin5 Ground 8 RS 232 Ports Two RS 232 ports with TX RX functions supported 9 RS 232 422 485 Ports Four ports with supported RS 232 422 485 conversion by pin assignment and RTS ...

Page 21: ...d LED The LED lights orange to indicate DC output exceeds maximum output Note When the LED lights orange please unplug any of the connected devices to keep its total output under 12W 6 IR Receiver LED This IR receiver passes the functions of a remote control to the VK1100 in learning mode The distance between the IR remote and the receiver window should be kept under 10cm with a direct line of sig...

Page 22: ...oller ID Switch This 16 segment switch is used for controller ID selection 9 Reset This semi recessed pushbutton can be pressed to reset the VK1100 s network settings 10 Power LED Lights green when the unit is turned on No Component Description ...

Page 23: ... total power output of 12W max 5 IR Serial Ports Two IR ports that can also be configured as RS 232 TX ports pin1 Signal pin2 Ground 6 RS 232 422 485 Ports Two ports with supported RS 232 422 485 conversion by pin assignment and RTS CTS flow control The RS232 RS422 or RS485 connection is defined by pin For pin assignments see page 31 7 Ethernet Port This RJ 45 port is used for the network connecti...

Page 24: ...ATEN Control System User Manual 14 This Page Intentionally Left Blank ...

Page 25: ...ied with the Rack Mount Kit to screw the rack mounting brackets onto the front of the unit 1 Important safety information regarding the placement of this device is provided on page 159 Please review it before proceeding 2 Make sure that the power to all devices connected to the installation are turned off You must unplug the power cords of any computers that have the Keyboard Power On function ...

Page 26: ...nd align the holes in the mounting brackets with the holes in the rack 3 Screw the mounting brackets to the rack VK1100 The VK1100 can be mounted in a 19 1U system rack To install the device in a rack do the following 1 Remove the side and bottom screws from the front of the VK1000 ...

Page 27: ...wo bottom screws removed in step 1 to secure the bottom of the brackets and two M3X6 hexagon screws included with the rack mount kit to secure the side of the bracket to the VK1100 3 Screw the mounting brackets to the rack M3X6 Hexagon Screw ...

Page 28: ... Box s Ethernet port to the network 3 Set the Controller ID to the appropriate setting for this unit 4 Use the DC Output terminals to wire 12VDC power connections using the instructions on page 23 5 Use the Relay terminals to wire relay device connections using the instructions on page 25 6 Use the IR Serial TX terminals to wire IR or serial device connections using the instructions on page 26 7 U...

Page 29: ...y Digital I O Controller ID Switch Ground Power Input RS 232 RS 232 422 485 Connect to network via Cat 5e cable Connect to RS 232 serial devices Connect to provide 12VDC power supply Connect to IR or RS 232 devices Conect to digital input or digital output devices Connect to switch or motor devices Power Outlet 6 7 3 4 2 9 8 5 11 1 ...

Page 30: ... via Cat 5e cable Power Input Power Outlet Relay Connect to switch or motor devices 12VDC Power Output Connect to provide 12VDC power supply IR Serial Connect to IR or RS 232 devices Connect to RS232 422 485 devices RS 232 422 485 Controller ID Switch is on the VK1100 s front panel 6 3 4 2 9 5 11 1 ...

Page 31: ...ights orange an alarm beeps three times and the ports are turned off To return power to the ports power off the Control Box unplug all hardware connected to the 12VDC Power Output ports power on the Control Box and then plug in the hardware devices one at a time ensuring the current does not exceed 1A or 2A The diagrams on the next three pages show ports on the VK2100 The VK1100 is the same except...

Page 32: ...Manual 22 Relay Power Supply Connects to Provides 12VDC power for the relay loop Power Supply 12VDC 2A Max 24W shared by 4 ports 4 x 12VDC Output Ports Switch Screen Projector Lift Lighting Motorized Equipment Motion Device etc ...

Page 33: ...igital Output Power Supply VK2100 only Power Supply 12VDC 2A Max 24W shared by 4 ports Connects to Switch Screen Projector Lift Lighting and Equipment Control 4 x 12VDC Output Ports Provides 12VDC power for the digital output loop ...

Page 34: ...tal Output Dual Power Supply VK2100 only Power Supply 12VDC 2A Max 24W shared by 4 ports 4 x 12VDC Output Ports Provides 12VDC power for the digital output loop Provides connection to digital output 2 Provides connection to digital output 1 ...

Page 35: ...evices such as electric screens projector lifts and other motorized equipment Each relay is normally open by default Normally Open Closed Normally Open Isolated Relays Contact Rating 24VDC 2A Max Switch Screen Projector Lift Lighting Motorized Equipment Motion Device etc Connects to 4 x Relay Channels ...

Page 36: ...Control Box and install the IR transmitter on or near the device s IR receiving port as shown on page 27 Serial Connection Connect the device s receiver RX and ground ports to the Serial TX and Ground ports on the Control Box Next configure the same serial port setting on the Control Box and serial device so that they can communicate Uni directional 5 V Baud Rate 300 to 115200 default 9600 Data Bi...

Page 37: ...Chapter 2 Hardware Setup 27 One IR Transmitter Two IR Transmitters IR Receiver Unidirectional IR 2 x IR Transmitters IR Receiver ...

Page 38: ... or switch status from a device This information is used to trigger events and functions through the VK2100 Digital Input VDC Digital input 12VDC hardware devices temperature current and monitor sensors provide voltage signals between 1 and 24 A digital input port detects if a voltage is above below a specific threshold 1 to 24 If the voltage coming from a hardware device is higher than the set va...

Page 39: ... non powered dry contact open and closed circuit control of hardware devices such as electric screens projector lifts and other motorized equipment Devices connected to the Digital Output port must be connected through a Relay Module as shown below Digital Output Switch Screen Projector Lift Lighting and Equipment Control Connects to 4 x Programmable Digital Output Channels Digital Output 250 mA s...

Page 40: ...For bi directional RS 232 control the transmit receive and ground pins must be wired on both the VK2100 and hardware device Each hardware device requires different wiring Please consult each hardware device s manual for details Projector Matrix Switch Camera etc Baud Rate 300 to 115200 default 9600 Data Bit 8 default or 7 Stop Bit 1 default or 2 Parity None default even or odd Connects to 2 x Bi d...

Page 41: ... on the VK2100 The VK1100 is the same except that it has fewer ports Pin Assignments RS 232 RS 422 RS 485 Pin2 RX Pin1 RX Pin3 D Pin3 TX Pin2 RX Pin4 D Pin5 GND Pin3 TX Pin7 RTS Pin4 TX Pin8 CTS Pin5 GND Projector Matrix Switch Camera etc Connects to Configurable by pin assignment Baud Rate 300 to 115200 default 9600 Data Bit 8 default or 7 Stop Bit 1 default or 2 Parity None default Even or Odd F...

Page 42: ...net Network VK224 VK236 VK248 Expansion Box SELECT PDU CURRENT OUTLET CURRENT IP ADDRESS SENSOR 1 SENSOR 2 OUTLET STATUS ONVIF TCP PJLink Telnet Telnet 1 x Ethernet Port RJ 45 port is used for the network connection to TCP PJLink ONVIF and Telnet devices If no IP address is assigned within 30 seconds the default IP settings will be used IP 192 168 0 60 Mask 255 255 255 0 eco PDU Modular Matrix Swi...

Page 43: ...LAN connection from a variety of locations across a network The diagram below provides an example of the VK224 4 Port Serial Expansion Box setup To add and configure ATEN Expansion Boxes see Device Configuration page 60 and Expander page 61 ATEN Expansion Boxes Model Description VK224 4 Port Serial Expansion Box VK236 6 Port IR Serial Expansion Box VK248 8 Channel Relay Expansion Box Control Box S...

Page 44: ... number The black ID switch is to set which Control Box it will pair with Up to 8 VK108US Keypads can pair with a VK series Control Box 2 Connect the DC power on the VK108US see Power Supply Information page 35 to a power outlet with the power adapter or use PoE to power the unit 3 Use an Ethernet cable to connect the VK108US to the LAN 4 Screw the keypad to the wall opening 5 Arrange the button c...

Page 45: ...he Control Box check the LAN and Link LED to ensure they light green to indicate a successful connection 7 Attach the faceplate to the keypad housing and the keypad housing to a wall mount as shown below Power Supply Information Use the instruction below to wire the power adapter to the DC terminal block on the VK108US 5V 5V GND GND 5mm 1 2 3 ...

Page 46: ...n be setup in 14 different configurations with a combination of 4 to 8 buttons Examples on the next page provide sample layouts Use the caps to create the desired keypad layout The LED on each button Lights orange to indicate the power is on Lights white to indicate the keypad is in operation Blinks orange and white to indicate F W upgrade 2 LAN and Link LED These two system LEDs indicate the keyp...

Page 47: ...nfigure the keypad Blue Sets the ID of the keypad 1 8 Black Sets the ID of the Control Box 1 16 6 Ethernet Port This RJ 45 port is used for the network connection If no IP address is assigned within 30 seconds the default IP settings will be used IP 192 168 0 60 mask 255 255 255 0 The VK108US keypad supports Power over Ethernet to supply power to the unit No Component Description ...

Page 48: ...ATEN Control System User Manual 38 This Page Intentionally Left Blank ...

Page 49: ...be used to upload licenses set the access key enable monitors and update the firmware Logging In To access the GUI type the IP address of the Control Box into the address bar of any browser If a Security Alert dialog box appears accept the certificate it can be trusted The Welcome screen appears The default IP address is http 192 168 0 60 The default password is password Enter the password then cl...

Page 50: ...when you successfully log in to the Control Box The Dashboard gives a quick view of each setting and provides a link to each page Click Manage to configure the settings The top bar provides two options Click to enter the Settings page Click to Logout of the web session ...

Page 51: ...the Control Box as described in the table below Controller Info Provides network and identification information pertaining to the Control Box Controller ID Displays the Control Box ID set on the rear of the unit IP Address Provides the IP address of the Control Box MAC Address Provides the hardware MAC address of the Control Box Date Time Provides two options to set the date and time Time Zone To ...

Page 52: ...e or cancel After the file has been selected click Update to start the firmware upgrade Licenses This section shows information about the licenses that are available on the Control Box A license is used each time a mobile device connects to the Control Box to control devices In Use displays the number of licenses being used by mobile devices Not in Use displays the number of licenses available for...

Page 53: ...e currently being used to store viewer profiles uploaded to the Control Box Space Available The amount of space currently available to store viewer profiles on the Control Box Total Space The total amount of space available to store viewer profiles on the Control Box Existing Viewer This section lists all the viewer profiles that are currently stored on the Control Box with their name and assigned...

Page 54: ...he password required to upload download viewer profiles so that you can create a new access key New Access Key Enter the current password in the Current Access key box and then use the New Access Key box to enter a new password finally use the Confirm Access Key box to re enter the new password Enable Viewer Access Key Check this box to require a password when uploading downloading viewer profiles...

Page 55: ... for Flags and digital input devices in the VK6000 software Check the Show on dashboard box to show the Monitor settings on the Dashboard Click the slide bar next to the monitor you want to enable or use the drop down menu to select All On or All Off For more information about creating monitors see Advanced Library page 104 ...

Page 56: ...Network The Network tab allows you to view and configure the Control Box s network settings Select Manually to set a static IP Address Subnet Mask and Default Gateway or Use DHCP to have the server assign an IP address to the Control Box ...

Page 57: ... install the ATEN Configurator software use the CD that was provided with your package and follow the instructions below Configurator Software Installation To install the ATEN Configurator software do the following 1 Place the CD that came with your package into the CD ROM drive on your computer 2 Double click the ATEN Configurator x xxx exe file to run the setup 3 When the Welcome screen appears ...

Page 58: ... License Agreement appears If you agree with the License Agreement select I accept the terms of the license agreement and click Next Click Print to print the Software End User License Agreement 5 The Choose Destination Location screen appears ...

Page 59: ... choose a location where you would like to install the program or use the default location and click Next 6 The Ready to Install the Program screen appears Click Install to begin the installation 7 The Setup Status screen appears with the progress bar ...

Page 60: ...ATEN Control System User Manual 50 8 When the process is done the InstallShield Wizard Complete screen appears Click Finish ...

Page 61: ...Box Preface The ATEN Configurator software guides you through setup in four easy steps Use Project to enter details about the project Device to configure Control Boxports according to the connected hardware Design to design a user interface and configure the buttons that control each device and Upload to upload the project to the Control Box The Project Bar in the ATEN Configurator software provid...

Page 62: ...starting on page 58 and the Library on page 63 3 Interactive Display Panel This is the main work area The page that appears here reflects the project tab that is selected 4 Toggle Bar These three icons are used as a toggle to show or hide the right left and bottom control panel 5 Simulator The Simulator button is used to test a viewer s interface after it has been created in Design The simulator a...

Page 63: ...Use this option to save the project as a different name Export Viewer to USB Exports the viewer s and access key to a USB drive After exporting the data onto the USB drive plug it into the Control Box s USB port to upload the viewer files and access key These files can only be read by the Control Box and are not project files that can be opened by the ATEN Configurator software Project Report Clic...

Page 64: ...t All Deselect All Use either option to select or deselect all objects when editing a viewer page in Create Design Viewer Preferences Display Language Use to select the language for the interface SSH Destination Click to choose the location of the executable for the SSH Client software To execute the program go to the menu bar and select Tools SSH Client Interface Check a box to enable the feature...

Page 65: ... to go to Create Viewer Design Project Upload Select to go to Search Upload Properties Select to show hide the Properties window when editing a viewer page Align to Grid Select to automatically align objects with the grid This places objects in perfect alignment with the grid dots when they are moved Use Show Grid to display the grid dots When Align to Grid is not selected objects can be placed an...

Page 66: ... level of an audio device Group Group Select multiple objects and use Group to lock them together Objects in the group will move together as one Radio Group Select multiple buttons and use Radio Group to associate them as follows selecting a button that belongs to the radio group deselects the previously selected radio button within the same group Ungroup Select grouped objects and use Ungroup to ...

Page 67: ...hree or more selected objects to the average distance between each of the selected objects Tools Database Generator Opens the ATEN Database Generator which is used to manually add and configure hardware devices This is where you can create custom devices to add to My Device Library See ATEN Database Generator page 125 for details Simulator The Simulator is used to test a viewer s interface after i...

Page 68: ...he Control Box The device configuration and viewer profile will be uploaded to the Control Box set with the same ID ATEN Controller Type Select the Control Box model you are installing Number of Rooms Enter the number of rooms each Control Box will control Each hardware device you add will be associated with a room When buttons are configured in the Design tab you can select a Room under Button Ac...

Page 69: ...er or Room in the left sidebar to display the ports Each port needs to be configured according to the hardware device connected to it see page 60 Left Sidebar This section lists the Controllers Expanders and Rooms Use the sidebar to add a Control Box Expander or Room When a port is configured with a device the device appears listed below the room on the sidebar see page 61 Library Click this icon ...

Page 70: ...sts the port s communication mode Click an arrow to select options Serial RS232 RS422 or RS485 I O Input VDC Input Dry Contact or Output IR IR or RS232 Room Lists the room selected for a device The rooms available depend on the number of rooms added to the controller No drop down menu appears if there is only one room Each controller must have at least one room Select the room where the device is ...

Page 71: ...100 ID01 Use this number to set the Controller ID Switch on the rear of the Control Box This links the controller in the software to the Control Box being installed Right click a controller to Add Room or Delete Controller Room Rooms are associated with a controller and the viewer profile so that the information is uploaded to the correct Control Box to control the hardware devices Right click a r...

Page 72: ...hown right to configure VK2100 ports according to the hardware device connected to it The Device Library provides an extensive database of hardware devices that can be double clicked or drag and dropped into the Device Configuration page to configure the VK2100 ports The Device Library is discussed on the next page ...

Page 73: ...r double click a port on the Device Configuration page to open the ATEN Device Library Add a device by clicking Add to Project or by drag drop To search for a device type keywords into the box and click Click a tab to filter by All Serial DO IR Relay or Ethernet Click headings to sort by Brand Device Type Model or Version Use the drop down menu to select ATEN Device Library ATEN s database of hard...

Page 74: ...ws the firmware version selected for the device Use the drop down menu to select a different firmware version Click the menu box next to the version number to open a PDF with the version history The version history and different versions for a device can be manually added updated via the Database Generator see step 3 of Edit Add New Device page 129 Advanced Click Advanced and use the Delay Interva...

Page 75: ... then configure a Monitor see page 107 Ethernet These options allow you to configure the settings for a PJLINK TELNET ONVIF or TCP LAN device Select the Protocol Type and then enter the IP Address Port Username and or Password as required by the option you select Each Control Box can add 25 LAN devices that connect through the Ethernet port Use the Protocol Type drop down menu to select PJLINK all...

Page 76: ...ch command before they are sent to the device Delay after login Sets a delay to allow a connection to be established before the First and Second Commands are sent to the device Send command after connection Select the Format and enter a First and Second Command to send to the device after a successful connection has been established Automatically reconnect if no return message is received Check th...

Page 77: ...ontrol System App Enter the IP Address Username and Password of the ONVIF device you are adding TCP allows control of a TCP LAN device Enter the IP Address and Port of the device you are adding Use the Advanced TCP options to configure Delay Interval Use the Delay Interval drop down menu to set a time delay for each command before they are sent to the device ...

Page 78: ...to set the Expander ID ID01 ID08 and the option to configure the IP Address Delay after login Sets a delay to allow a connection to be established before the First and Second Commands are sent to the device Send command after connection Select the Format and enter a First and Second Command to send to the device after a successful connection has been established Automatically reconnect if no retur...

Page 79: ...K6000 69 To add an expander click Add Controller or Expander on the left sidebar then use the arrow and select an ATEN Expansion Box to add The expansion box and ports will be listed on the Device Configuration page as shown below ...

Page 80: ...he left sidebar lists each viewer and its pages The sidebar allows you to add viewers and pages These options become available after clicking Done on the Viewer Settings page See Left Sidebar page 61 for details Library Click this icon to open the Library which provides access to the Graphic page 102 Flag page 105 Monitor page 107 and Macro page 120 options Simulator The Simulator button is used t...

Page 81: ...eypad installation see page 34 for details Type Use this drop down menu to select the mobile device that will be used to control hardware devices in a room This sets the resolution for the viewer to fit on the mobile device s screen Choose a Custom selection to configure a screen size with the Resolution drop down menu below it Note If you select Custom Windows Device the Windows OS has a limitati...

Page 82: ...eleted Use Add Page at the bottom of the sidebar to add a page to the viewer Right Sidebar The Right Sidebar provides the Properties options which displays information and various settings for objects that are selected in the main window The Properties sidebar will appear when a viewer page is open for editing and an object is selected The Properties sidebar is discussed starting on page 64 Home P...

Page 83: ... selection the keypad image changes to reflect the choice Controller ID Select the ID number of the Control Box that the keypad will connect through This ID must match the Black ID Switch set on the keypad see page 34 Up to 8 keypads can connect to one Control Box Keypad ID Select the ID number to match the Blue ID Switch set on the keypad see page 34 Up to 8 keypads can connect to one Control Box...

Page 84: ...you to configure the labels and buttons Page Overview Shows the Home Page and each Control Page that you add to the Viewer Duplicate Click Duplicate to create a copy of the selected viewer and its pages A new viewer will appear in the left sidebar Edit Preferences Click Edit Preferences to enter the Select Viewer page see page 71 This allows you to change the viewer s basic settings To return to P...

Page 85: ...ing Graphics page 102 or configure Flags page 105 Monitors page 107 and Macros page 104 for button actions Objects can be layered images can be imported and labels can be applied anywhere Note The Windows OS has a limitation when adding buttons to viewer pages for use on Windows mobile devices See Windows OS Button Limitation page 76 for details Right click on the page to add an object Button Labe...

Page 86: ... View menu options to select Show Grid and Align to Grid to set objects in perfect alignment Windows OS Button Limitation When adding buttons to a viewer page for use on a Windows mobile device there is a Windows OS limitation for overlapping buttons When two buttons are layered A on top of B the top most button A can not be pressed instead B is activated each time To resolve this issue duplicate ...

Page 87: ...bel when configuring a Change Label page 96 or a button when configuring a Change Button State page 95 Each button has a symbol in the top left corner to indicate A the button s actions are configured correctly the button s actions need to be modified or they will not work Buttons with no symbol indicate that functions have not been added to it For details on adding functions see Button Slider Bar...

Page 88: ...r types of properties that appear for selected objects Page Properties The Page properties provides an option to change the background image Style click the Normal box to import an image png jpg jpeg bmp to use as the background for the page Position and Size displays the Width and Height of the page according to the Resolution set in the Viewer Properties This option can not be changed ...

Page 89: ...ont use the drop down menu to select the font type Color use the drop down menu to change the color of the text Size enter a number 1 200 to set the size of the text Format format text to Bold Italic or Underline Alignment click a box to align the text Right Center or Left and Top Middle or Bottom within the label box Position and Size X and Y position the label at the coordinates entered Width an...

Page 90: ...The Slider Bar properties provide options to configure a Slider Bar Right click on a viewer page and select Slider Bar to add a bar A Slider Bar can control a device link to another page or run a macro The Slider Bar properties are discussed on the next page ...

Page 91: ...imum Value Level Value Per Level The Level is automatically calculated according to the Minimum and Maximum values you enter Advanced Slider Bar for a bar where you set the number of levels and add a command for each level in the bar see Level in the table on page 84 Choose options under Value to configure the slider bar s range Level this represents the number of levels on the slider bar For each...

Page 92: ...on bottom bar to configure the function of a button A button can control a device link to another page or run a macro Properties Mode use the drop down menu to select the button type Normal for a button that stays the same when pressed Toggle for a button that switches between two images colors to indicate the button status This also splits the Commands list under ...

Page 93: ...down menu to select the font type Color use the drop down menu to change the color of the text Size enter a number 1 200 to set the size of the text for the button Format formats text to Bold Italic or Underline for the button Alignment click a box to align the text Right Center or Left and Top Middle or Bottom within the button box Style use the drop down menu to select the style type Normal impo...

Page 94: ...ge 84 Only Devices listed under the same Room see page 61 as the viewer s Accessible Room will be listed for use in Button Properties Function Lists commands that can be added to the Commands list When a device or option is selected commands in the Function list can be added to the Commands list to configure the button s action s Commands Lists the commands that will initiate when the button is pr...

Page 95: ...the drop down menu to select a level and then add a command for each of the Advanced Slider Bar s levels see page 89 for details Use Move up to move an action up in the Commands list or Move down to move an action down in the Commands list Use Delete to remove an action from the Commands list Use Save as Macro to save the commands in the Commands list as a macro Use Test Tool to connect to a Contr...

Page 96: ...h Button Slider Bar Action section works and how to add Advanced Option to commands Device lists hardware devices and advanced options that can be selected to add commands to the Commands list Commands appear in the Function list Only hardware devices from the Room that is selected via the drop down menu are listed here The controller is listed first and allows you to add Special commands as expla...

Page 97: ...e Toggle ON and Toggle OFF Commands lists Change Label this option changes a label s text with text that you enter manually or with text from a device s return message A Manual Change Label can be added to the beginning or end and with a Condition in the Commands list Adding it to a Condition guarantees the label only changes when the command initiates Change Group Button State this option adds a ...

Page 98: ...at is entered for the port selected in ASCII mode Serial Raw HEX adds a serial command string that is entered for the port selected in HEX mode Telnet Raw ASCII adds a telnet command string that is entered for the device selected in ASCII mode TCP Raw ASCII adds a TCP command string that is entered for the port selected in ASCII mode TCP Raw HEX adds a TCP command string that is entered for the po...

Page 99: ... device and will be used as the setting for this action when it s button is pressed Slider Value select this option to configure a Basic Slider Bar s command The range and change levels are automatically configured according to the minimum and maximum values set for the Basic Slider Bar page 80 This option only appears when a Basic Slider Bar is selected on the viewer page and you are adding Slide...

Page 100: ...n the order listed Set Flag add a Set Flag to change a Flag s value when a command changes a device setting This sets the Flag value to match the new device setting e g ON or OFF Always add a Set Flag to a Condition Flag after the device action s To add a Set Flag 1 Under Device select Set Flag 2 From the Function list select the Flag 3 From the Function list drag and drop the Flag to add it to th...

Page 101: ...ion is met and the commands listed with the Condition will initiate Always add a Condition Flag at the top of the Commands list drag and drop the device command s and then a Set Flag at the end in a tree view list To add a Condition Flag 1 Under Device click Condition 2 From the Function list select Flag 3 Double click Flag to add the Condition Flag to the Commands list 4 Double click the Conditio...

Page 102: ... a device command the wait to Receive Time drop down menu appears allowing you to set the amount of time to wait before it stops receiving the return message from the device There are three Condition Feedback types Equal when the text sent from a serial telnet TCP device s return message matches all of the text entered for a Condition Feedback Equals the commands listed below it will initiate Incl...

Page 103: ...he Function list select Feedback 3 From the Function list drag and drop Feedback to add it to the Serial Telnet TCP command in a tree view list 4 Double click If Feedback equals to in the Commands list and use the drop down menu to select equal to or include and enter the Text Text entered here must match all equal to or part include of the text from a serial telnet TCP device s return message for...

Page 104: ... in the Commands list and use the drop down menu to select bypass 5 Under Device select Change Label 6 From the Function list select the Viewer Page where the label is located 7 From the Function list drag and drop the Viewer Page to add it to the Feedback Bypass Condition in a tree view list 8 Double click Change Label in the Commands list and use the drop down menu to select a label Labels are i...

Page 105: ... to switch with the toggle behavior Normal or Pressed To add a Change Button State 1 Under Properties use the Mode drop down menu to select a button type 2 Under Style click the Normal and Pressed button to select an image color for the button s state Note Use the Style drop down menu to select Image to import an image file for the button state or Color to choose a color format for the button stat...

Page 106: ...nge Button State command to set the Button and State Normal or Pressed Change Label changes a label s text with text that you enter manually or with text from a serial telnet TCP device s return message Feedback Result A Change Label that uses a return message must be added to a Feedback Bypass Condition page 93 A Manual Change Label can be added anywhere in the Commands list Adding it to a Condit...

Page 107: ...he button is pushed Repeat the steps to add a Change Label for the reverse action i g On and Off Change Group Button State adds a command that changes the selection in a Radio Group see page 56 To use this function first create a Radio Group and then add a button to the viewer page Add a Change Group Button State independently or with a device command To add a Change Group Button State 1 Under Dev...

Page 108: ...evel of a Slider Bar To use this function first create a Slider Bar on a viewer page Add a Change Slider Bar Level independently or with a device command To add a Change Slider Bar Level 1 Under Device select Change Slider Bar Level 2 From the Function list select the Viewer Page where the Slider Bar is located 3 From the Function list drag and drop the Viewer Page to add it to the Commands list ...

Page 109: ...Chapter 5 ATEN Configurator VK6000 99 4 Double click Change Slider Bar in the Commands list and use the drop down menus to select the Slider Bar and Level ...

Page 110: ...ayering Images page 101 You can Group Order Align Make Same Size or Space Evenly from the Object menu Style shows the image selected Click inside the box to import an image png jpg jpeg bmp to the page Transparency enter a number 0 100 or use the slider bar to set the transparency of the image selected Position and Size X and Y position the image at the coordinates entered Width and Height set the...

Page 111: ... 5 ATEN Configurator VK6000 101 Layering Images Images can be layered with other objects such as labels and buttons so that they can be placed as a background or as highlight for the page and or other objects ...

Page 112: ... to use graphics for backgrounds buttons icons and device interfaces Device Interface provides entire page layouts that you can use as templates for different types of devices Double click or drag and drop graphics to add them to the page Images can be imported for icons and buttons in various formats png jpg jpeg bmp Background Color Button ...

Page 113: ...Chapter 5 ATEN Configurator VK6000 103 Icon Device Interface ...

Page 114: ...ro and Monitor Flag Flags are created to include parameters when settings are changed to indicate the current status Monitor Monitors allow you to set Conditions for Digital Input dry contact and Digital Input VDC signals and Flags on a port that will initiate an Action In addition you can create Listen to port and Query port monitors which check a device s status to initiate actions Macro Macros ...

Page 115: ...ag value is correct That way an ON command is only sent to a device if the current flag value is OFF Set Flag changes the flag value when a device setting has changed So that if a device is OFF and the action turns the device ON adding a Set Flag 1 to ON will change the flag value to ON Now the flag s value matches the device status so that actions associated with flag Conditions will initiate acc...

Page 116: ...ate more flags or double click a flag to edit it The flags will appear in the list as shown below Name Lists the Flag names which have been created Value Lists the flag s values or range of values Default Lists the flag s default value x Deletes a flag from the list 4 Select Condition or Set Flag to add flags as a command in Button Action by selecting a button on a viewer page see Button Slider Ba...

Page 117: ...switch status or message from a device There are two parts to a monitor the Condition and Action Condition Action Overview A monitor simply watches a port for a signal or message and when that message or signal is received the condition is met and an action initiates The Condition is where things seems to get complicated but if you keep in mind that the monitor is simply watching for a particular ...

Page 118: ...the monitor Query Frequency Use this drop down menu to select how frequently the monitor checks a device for a signal Options are 100 ms 1 second Condition This section is for adding the condition that will need to be met for the Action to initiate To add a condition 1 Select a monitor under Device 2 Add a device port under Status to the Condition List 3 Configure the condition settings by double ...

Page 119: ...ll initiate when the monitor s condition is met See Button Slider Bar Action page 84 for details on configuring commands Click this icon to switch the Condition and Action list view so that you can see a complete row of the commands functions This is a toggle button x Closes the Monitor window ...

Page 120: ... require one signal Status added to the Condition List to initiate an Action Most installations will not need to use this option therefore it can be ignored All Conditions Add multiple conditions all of which must be met for the Action to initiate Any Conditions Add multiple conditions one of which must be met for the Action to initiate 4 Under Device select a Controller from the drop down menu an...

Page 121: ...condition settings Each is explained below Listen to port Query port Query port only Click F x to open the drop down menu to select a device command to send out or enter a command string and then the click Edit Return Message icon and do as explained below Edit Return Message Listen to port Query port Next configure the parameters for the return message from the device This message must match for ...

Page 122: ...fixed length Use this to set a string of characters where the parameters are variable Enter a string of characters and use the S to set the start of the string and E to set the end and then click Apply The return message will need to fit the fixed string of characters set in the text box next to the Drop Down Menu see below for the monitor to be triggered Drop Down Menu Above enter characters that...

Page 123: ... states that when the voltage signal is above the Upper Threshold to initiate the Action Low states that when the voltage signal is below the Lower Threshold to initiate the Action Digital Input Dry Contact According to an open or closed circuit status for the port Open states that when the circuit is Open to initiate the Action Closed states that when the circuit is Closed to initiate the Action ...

Page 124: ... adds an Open Close Toggle or Pulse action on the selected controller and Relay port D O adds an Open Close Toggle or Pulse action on the selected controller and Digital Output port Serial Raw ASCII adds a serial command string that is entered for the port selected in ASCII mode Serial Raw HEX adds a serial command string that is entered for the port selected in HEX mode Telnet Raw ASCII adds a te...

Page 125: ...a TCP command string that is entered for the port selected in HEX mode 9 Under Function double click a command to add it to the Commands list This is the Command that initiates when the Condition is met 10 You can also add a Macro Link Set Flag or Monitor s Condition 11 After adding all the functions to the Commands list the IF monitor is complete ...

Page 126: ... condition comparisons as explained below Type Use the drop down menu to select If select this option for a single condition comparison monitor Switch select this option for multi condition comparisons that use multiple If comparisons for the command Name Enter a unique name for the monitor Query Frequency Use this drop down menu to select how frequently the monitor checks a device for a signal Op...

Page 127: ...ion type for a Switch condition see step 4 page 110 for details Serial Device Port use the third drop down menu to select a serial device port and configure Edit Return Message to config ure see Edit Return Message page 111 Case use the fourth drop down menu to add cases by selecting Add More Cases for comparison that need to be met before monitor s condition will initiate In the left text box ent...

Page 128: ...mmand string that is entered for the port selected in ASCII mode Serial Raw HEX adds a serial command string that is entered for the port selected in HEX mode Telnet Raw ASCII adds a telnet command string that is entered for the device selected in ASCII mode TCP Raw ASCII adds a TCP command string that is entered for the port selected in ASCII mode TCP Raw HEX adds a TCP command string that is ent...

Page 129: ...Chapter 5 ATEN Configurator VK6000 119 7 You can also add a Macro Link Set Flag or Monitor s Condition 8 After adding all the functions to the Commands list the Switch monitor is complete ...

Page 130: ...t a video presentation by adding functions to dim lights power on source power on display lower screen and play source You can also add time delays between actions in a macro When you click from the Library s Macro tab the window opens To create a macro 1 Select Macro and click 2 Enter a Name and select a Viewer from the drop down menu then click OK 3 Go to the Actions section at the bottom of the...

Page 131: ...ing Functions see Button Slider Bar Action page 84 4 After adding all the functions to the Commands list the macro is complete 5 In Create Viewer Design create a button and add a macro to the Button Action properties see page 84 by selecting Macro under Devices see Adding Commands page 86 for details ...

Page 132: ...ch on the rear of the Control Box it should match the ID VK2100 ID01 set in the ATEN Configurator software Search by IP address Enter the IP address and click Search to locate a Control Box Auto Search Click to locate Control Boxes without specifying an IP address This option only searches for Control Boxes on the same local area network For Control Boxes across a network device such as a router o...

Page 133: ...ed status Click to view information about the Control Box IP Address Displays the IP address MAC Address Displays the MAC address License Displays the number of licenses available and in use Select License Allows you to load a new license file Reset License Resets all license s in use by mobile devices This will disconnect all mobile device connections to the Control Box Firmware Version Displays ...

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Page 135: ... appears with four options Add New Device Configure a custom hardware device to add to My Library Add Device from ATEN Library Add devices from the ATEN Device Library to My Library Add Device from another Library Add devices from a database file vkd to My Library Check Box Click Do not show this dialog again to prevent the dialog from appearing when the Database Generator is opened Use the Prefer...

Page 136: ...age 63 for use Menu Description File The File menu provides options to Add New Device Configure a custom hardware device to add to Device Library Add Device from ATEN Library Add devices from the ATEN Device Library to My Library Add Device from another Library Add devices from a data base file vkd to My Library Export My Library Saves My Library as a database file vkd that can be imported later E...

Page 137: ...Set the IR Learning Timeout how long to attempt a connection to an IR device before IR learning stops Library Provides a list of the Libraries that you can open to select devices from and edit or add to My Library The libraries that are listed here appear when you select a database using Add Device from another Library Help The Help menu provides two options Update ATEN Library Allows you to brows...

Page 138: ...tire list Click to add a new custom device to the database Select a device and click this icon to create a duplicate Click to add and edit a device from the ATEN Library Select a device and click Edit to change the settings Key in word strings then click Search to find a device Click All Serial IR DO Relay or Ethernet to filter the list by type Click Brand Category Model Type or Version to sort th...

Page 139: ...story button to open the Version History editor and make notes about the updates being made to the device configuration You can create and use different versions of the same device and track the changes The version history can be viewed and different versions selected from the ATEN Configurator under device Properties see page 61 4 Check the hardware type and configure the device Serial Click to a...

Page 140: ...tring Format Use the buttons to select HEX or ASCII Function Lists the actions created for a device A Function name must include an Astrix if you are adding a drop menu to the Command string Double click to edit the function name Command Shows the command string created for the action Double click to edit the string Feedback Provides the Retrieve and Send buttons used to test the command strings R...

Page 141: ...om the VK6000 in the Button Action Commands list quotation marks allow three symbols to be added to a command that uses the equal sign as described in the example above Three symbols not allowed within the quotation marks include Quotation marks can be used to the left of in a HEX command on either side of in an ASCII command and anywhere in an Ethernet command HEX Example Power On 0A POWER OFF 0B...

Page 142: ...tions to the list Quick Mode Click to run Learning Mode for all IR actions in the Function List When the Quick Mode window opens click Start a pop up window appears to select a controller Check a box to select a controller and click Select Click Start a second time to run Quick Mode using the Learn instructions below Function Lists the actions created for a device Double click to edit the Function...

Page 143: ...uccessful The LED also turns off if Learning mode times out Test Use to test if commands are sent successfully to the Control Box and hardware device Click Test a pop up window appears to select a controller and the IR port Check a box to choose a controller and use the drop down menu to select the IR port and then click Select Click Test a second time to test if the IR data transmits successfully...

Page 144: ... Pulse Relay Click to add an Action Click to create a duplicate of the Action Click to delete the selected Action Advanced Click to use the Delay Interval drop down menu to set a timed delay for each command before it is sent to the device Function List Use this section to configure the Relay device functions by adding actions to the list Function Lists the actions created for a device Double clic...

Page 145: ...K6000 in the Button Action Commands list see page 84 Click to add a drop menu into a Command string then enter the number sequence in the brackets The Function name must include an Astrix for each drop menu in the Command string Click to add an Enter into the Command string Click to open a list of commands to add into the Command string For special command string tools see Text Command Tools page ...

Page 146: ...ck Provides the Return Messages when the Retrieve and Send buttons are used to test the command strings Telnet PJLink and TCP only Retrieve Use to test the Command string and receive return messages from a device Delay Interval Use the Delay Interval drop down menu to set a time delay for each command before they are sent to the device Delay after login Sets a delay to allow a connection to be est...

Page 147: ...rn messages from the device Search by IP address Enter the IP address and click Search to locate a Control Box Auto Search Click to locate Control Boxes without specifying an IP address This option only searches for Control Boxes on the same local area network For Control Boxes across a network device such as a router or switch you must specify the IP address Controller ID Use the check box to sel...

Page 148: ...ck to pause sending receiving the command return message Save Exit Save the Feedback Message list and exit Cancel Exit Get Feedback without saving Send After the string is configured click to test the action The device must be connected to the LAN for the action test to work Click Send a pop up window appears to select a controller Check a box to choose a controller and enter the IP Address Userna...

Page 149: ...Click Send a second time the Feedback Result window appears allowing you to select which device to send the command to Use the radio button to choose Send to All or select a drop down menu value number and click Send Continues on next page ...

Page 150: ...ed you can Add Click to save a feedback message in the Saved Feedback message window Pause Continue Click to pause sending receiving the command return message Save Exit Save the Feedback Message list and exit Cancel Exit Get Feedback without saving 5 Click Save or Save as to use a new name 6 The device will appear in My Library ...

Page 151: ... is added to My Library the device settings can be edited as needed Use the check boxes to select devices to add to My Library Check All to select all devices in the list Key in word strings then click Search to find a device Click All Serial DO IR Relay or Ethernet to filter the device list by type Click Brand Category Model Type or Version to sort the devices Click Add to My Library to add the s...

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Page 153: ...bile device do the following 1 From the mobile device tap the App Store or Google Play icon 2 In the search box type aten control 3 Tap ATEN Control System then download and install the app 4 The ATEN Control System icon will appear on the mobile device 5 Press the icon to open the app Note The ATEN Control System App is supported on mobile devices installed with Android 4 2 2 and higher iOS9 and ...

Page 154: ...to try the ATEN Control System app Tap Start to find a Control Box and download viewer profiles see Welcome page 148 Note The default Welcome screen appears until a viewer profile is downloaded to the mobile device After a viewer profile is downloaded the default Welcome screen will reappear only if the app is reinstalled which will also delete all viewer profiles ...

Page 155: ...ardware devices Tap Quit Demo at the top right corner to exit Select a viewer profile or press any of the buttons on the Welcome page to demo the app The first profile s name will depend on the OS of the device WinViewer1 iPad Android1 This demo shows a Conference call interface with controls for a Projector Screen and Lighting Tap any of the device icons to open the control page ...

Page 156: ...tor Screen and Lights Demo This demo shows different buttons that can be pressed to control the Projector Lights Video Wall and Camera Tap the icons to view control pages for each device Tap the Quit Demo icon to return to the previous page or press on the viewer page background until the logout dialog appears ...

Page 157: ...ol Pages The images above show control pages for the Projector Lights Video Wall and Camera in Demo Tap the Home icon in the lower left corner to return to the previous page or press on the viewer page background until the logout dialog appears ...

Page 158: ...s to add update and remove viewer profiles See page 149 for details Manage IP This page provides options to configure network settings for Control Boxess and LAN devices See page 150 for details Set Password This page provides options to set a password for access to the Welcome page when a viewer profile is in use See page 153 for details Log Report This page provides an error log to troubleshoot ...

Page 159: ...dress and Controller ID of the Control Box associated with the viewer profile Update Tap Update to connect to the Control Box and download an updated version of the viewer profile After the update the Downloaded Successfully prompt will appear Remove Tap Remove to delete the viewer profile A dialog box will appear to confirm deletion of the viewer profile Tap Delete to remove the viewer profile or...

Page 160: ... Configurator software see Device Library page 63 Tap to expand Control Boxes to view connected LAN devices Tap to open the web GUI see Browser Operation page 39 Depending on the LAN device you select different options are available Tap on a device to open the settings page Use Edit to change settings Apply to save or OK to exit Examples are provided on the next page ...

Page 161: ...Chapter 7 ATEN Control System App 151 Controller PJLink Projector Telnet ...

Page 162: ...ATEN Control System User Manual 152 ONVIF TCP ...

Page 163: ... viewer profiles to access the Welcome page Slide the Enable Password Protect button enter a password in the box and tap Set The Show Password option appears after you check enable Password Protect allowing you to display the characters typed in for the password Enter a number in Seconds to press before exit dialog appears to set the amount of time to pass when pressing on a viewer page before a w...

Page 164: ...ts information and errors which can be used to troubleshoot issues Tap and drag the list to scroll through the logs Tap Back to exit Tap Save to save the log file Tap Report History to view saved logs see page 155 Tap Delete to delete the log information Tap Back to exit ...

Page 165: ...Report History you can view and export logs Saved log files are listed by date in the left column Tap a log file to view it in the window to the right Tap and drag the list to scroll through the logs Tap Back to exit Tap Export to send the log as an e mail attachment ...

Page 166: ...ATEN Control System User Manual 156 Information The Information page displays the ATEN Control System s version ...

Page 167: ...istory drop down menu will appear for previously searched IP addresses Auto Search Auto Search allows you to search for Control Boxes without specifying an IP address The Control Box must be powered on and connected to the same local network Add Viewer This panel lists the Control Boxes that have been found on the network Each Control Box lists viewer profiles that can be downloaded to the mobile ...

Page 168: ...key After viewer profiles download the Downloaded Successfully prompt appears Tap Done to return to the Welcome page where the viewer profiles will be listed Note After you download a viewer profile to the mobile device the default Welcome screen no longer appears Access Key When the a viewer profile requires an access key a window appears prompting you to enter the key Enter the correct access ke...

Page 169: ...ed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source i...

Page 170: ...any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has be...

Page 171: ...or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including po...

Page 172: ...on ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Trouble...

Page 173: ...ors IR TTL level 0 to 5 V Carrier Frequency 10KHz 455KHz Serial Uni directional RS 232 5 V Baud Rate 300 to 115200 default 9600 Data Bit 8 default or 7 Stop Bit 1 default or 2 Parity None default Even or Odd I O 4 x Programmable Digital Input Output Channels 1 x 5 Pole Terminal Block Connector Digital Output 250 mA sink from 12 VDC Digital Input VDC Mode Input Voltage Range 0 to 24 VDC Programmabl...

Page 174: ...X 6 Green Ethernet Link 1 Green Act 1 Green DC Output Overload 1 Orange IR Learn 1 Green USB 1 Green Orange Power 1 Green IR Receiver 1 x IR Receiver Port I P Rating 100 240 VAC 50 60 Hz Power Consumption 40 Watt Environment Operating Temp 0 50ºC Storage Temp 20 60ºC Humidity 0 80 RH Non condensing Physical Properties Housing Metal Weight 2 64 kg Dimensions L x W x H 43 72 x 16 32 x 4 40 cm Functi...

Page 175: ... 8 default or 7 Stop Bit 1 default or 2 Parity None default Even or Odd Relay 4 x Relay Channels 2 x 4 Pole Terminal Block Connector Normally Open Isolated Relays Contact Rating Max 24 VDC 2A VDC 1 x 12 VDC Output Ports 1 x 2 Pole Terminal Block Connectors Power Supply 12 VDC 1A Max Connectors Ethernet 1 x RJ 45 Female 10 100Base T USB 1 x USB Type A Female White Power 1 x 3 prong AC power socket ...

Page 176: ...s Cables and accessories are not covered by the Standard Warranty What is covered by the Limited Hardware Warranty ATEN will provide a repair service without charge during the Warranty Period If a product is defective ATEN will at its discretion have the option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar produ...

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