AstroJet M1DX, Operator'S Manual

Page: 88 / 97

SECTION 5
TROUBLESHOOTING
82
Toolbox System Status Messages ( Continued )
SYSTEM STATUS SOURCE SOLUTION
ERROR on System Status screen.
Check the Printer Graphic to determine
what component has a problem or failed:
Service Station , Ink Valve or Printhead ,
(usually indicated with a steady
“?”
)
Mechanical error
One of Printer's
mechanical
components was not
properly registered at
expected position.
Mechanical failure or
Sensor failure.
Using Scan Sensors page in
Toolbox , perform toggle test on
Sensor responsible for
registration of failed mechanical
component position.
Lifter Arm Sensor is dirty or
damaged, Lifter Motor Cable is
unplugged, operator's side
Lifting Arm is damaged, or
Lifting Arm mechanism is stuck.
Dual Pinch Valve problem:
Check Sensor board connector
and flag/sensors alignment.
Check Valve motor connector.
Check P2005 cable on MPCA.
At this point, this error may
represent an Ink Pump error,
since there is no return signal
from pump and therefore, a
separate message describing an
Ink Pump error.
Data Cables
unplugged, dirty
Printhead contacts,
dirty PPCA contacts. Check data cables ( P250,
P260 ), clean Printhead contacts,
and/or clean PPCA contacts.
ERROR on System Status screen.
Printer Graphic shows Top or Bottom
Printer Service Station as
“?”
.
Service Station was
ejected, Service
Station position
sensors are damaged
or malfunctioning. Check Service Station position.
Using
Scan Sensors page in
Toolbox , perform a toggle test
on the two Sensors responsible
for registration of Service Station
position.
Printhead missing and
one or more of Ink
Tanks are missing,
When this error
occurs, Multiple EWS
monitoring is disabled. Check Printer Graphic and Ink
Levels displaying
“?”
.
Install Printhead.
Install Ink Tanks.