AstroJet M1DX, Operator'S Manual

Page: 89 / 97

SECTION 5
TROUBLESHOOTING
83
Toolbox System Status Messages ( Continued )
SYSTEM STATUS SOURCE SOLUTION
ERROR on System Status screen.
Printer Graphic shows Top or Bottom
Printer Printhead as
“?”
.
No Printhead installed
or Printhead not
making proper
connections.
J2001 cable
unplugged.
Printhead Latch
is open.
If Printer was just powered on,
wait a minute; error may clear
by itself.
Install Printhead Cartridge.
Remove and reinstall Printhead.
Replace Printhead. Refer to
appropriate sections in this
manual for removing and
installing Printhead Cartridge.
PRINTHEAD_UNPRIMED Printhead priming
process has failed. If Printer was just powered on,
wait a minute; error may clear
by itself.
Remove Printhead Cartridge,
wet print nozzles using
deionized or distilled water and
reinstall Printhead Cartridge.
Refer to appropriate sections in
this manual for removing and
installing Printhead Cartridge. If
you continue to have trouble
priming Printhead; check for
kinked or pinched color tubes.
MECH_CANCELPAGE
Job was cancelled
by user pressing
Cancel Job button.
Job was interrupted by
“Clamshell” being
momentarily opened.
Wait until print job has cleared
from Printer. Then manually
clear job from
computer’s print
queue. Then send new print job.
Check to be sure “Clamshell” is
securely latched, and then press
“Clear Error”
button to
continue. If problem persists,
contact service support.
WIPER OVERTEMP Wiper Motor is
overheated due to
performing a Wiper
Transfer (
removing
excess ink off Service
Station Wiper
) too
often or for multiple or
extended periods.
Printer will continue
maintenance after
Wiper Motor cools
down. Message will
disappear once the
temperature returns to
operating range.
Wait for Wiper Motor to cool
down,
Printer will automatically
resume operation. NOTE: If
running a number of short jobs
or jobs on smaller media, reset
Mid-Job Servicing interval to a
higher number of pages.