Arkon FREESTYLE NAVIGATOR, User Manual

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10
OVER
10 Respond to Alarms, Errors, and Problems
Purpose
To resolve alarm messages, error codes, or problems.
Start
Do this any time you:
• Receive either an alarm or an error code in the Continuous Monitoring mode or
the Blood Glucose mode.
• Experience problems with your FreeStyle Navigator system.
Materials
Your FreeStyle Navigator system.
Helpful Information
Caution: For ALL alarms, if you do not turn on the display of the receiver within the first hour of
the notification of an alarm, the receiver will stop beeping (or vibrating). No further alarms will
sound (beep or vibrate) until the display has been activated.
Important: Muting the alarms is not recommended during times when you are unable to interact
with your receiver (for instance, when you are asleep). Interacting with your receiver includes
activities such as pressing the buttons, viewing the screen, or inserting a strip to do a BG test.
If no buttons are pressed during the 1 hour muting period during which an alarm is active, the
alarm response period will elapse during the mute time and no further alarms will sound until the
display has been activated.
• Press the RIGHT Option button to respond to a vibration or audio alarm.
• Press the LEFT Option button to turn off a text display message.
• See Section 8, Step 10 to mute all audible alarms for 1 hour.
• Alarms are given a level of urgency based on how soon you must respond. Alarms act differently
depending upon the level of urgency:
High – H • Must never be ignored.
• Cannot be muted.
• Is the same as a m edium urgency alarm in all other respects.
Medium – M • Can be muted.
• Sounds three short beeps every 6 seconds for 1 minute or
until you activate the display.
• Repeats every 5 minutes until acknowledged or fixed.
• Repeats every 15 minutes after acknowledged until fixed.
Intermediate – I • Is the same as the medium urgency alarm except the
intermediate alarm will stop and will not sound again:
– After 1 hour.
– When acknowledged.
– Can be muted.
Low – L • Does not need to be addressed right away.
• It is a single beep that does not repeat. Can be muted.
• Is turned off when acknowledged.
If the level of
Then the alarm
urgency is
Section 10 89
Respond to Alarms, Errors, and Problems
• The level of urgency is indicated in some of the following tables with H for high, M for medium, I
for intermediate, and L for low.
• The alarms are alphabetized in the following tables.
• If you cannot find the information you need, call Customer Care.