DTMF
Programming
Installation and Programming Manual
3-11
x
Plays all menus in the selected language.
x
Plays all system messages (e.g., time stamp and error messages) in the selected
language.
x
If ring or remote notification is enabled, the mailbox owner is notified in the
selected language.
A virtual mailbox can also be created for users who do not have extensions. When
a caller dials a virtual mailbox number on the Automated Attendant menu, the call
is immediately transferred to the Do Not Disturb menu and the caller is given the
option to leave a message.
You may use the external notification features for the virtual mailboxes. Do not
select internal notification because virtual mailboxes do not have extensions.
You can assign a mailbox for announcing messages without the ability to record
incoming messages. This mailbox is called an Announcer mailbox. All mailboxes
can be changed from a regular mailbox to an announcer mailbox and vice versa at
any time.
Note: Do not forget to enter programming mode by dialing *900 and the
administrator’s password before using the programming commands.
Table 3-4 Commands to Create Mailboxes
OPERATION
COMMAND
Creating a range of mailboxes
*500 + First M Last M #
Creating one mailbox
*501 + Mailbox #
Selecting an announcer mailbox
*502 + XXXX + Y + #
where:
XXXX = existing mailbox number
Y = 0; Regular mailbox (default)
Y = 1; Announcer mailbox
Deleting a mailbox
*510 + Mailbox #
Make sure to remove any transfer to the mailbox
from the Automated Attendant scripts before
deleting the mailbox.
Creating a range of virtual mailboxes *520 + First M Last M #
Creating one virtual mailbox
*521 + Mailbox #
