DTMF Programming
3-18
Installation and Programming Manual
3.7.2 Programming Script Messages
You can program each script message separately. The programming command
format for script messages is:
* + Command Code + XX + B + YY + #
where:
x
Command Code defines the action that should be taken when B is pressed
during playback of script message XX.
x
XX refers to a script message number.
x
B refers to the digit dialed by the caller during playback of script message XX
or at the end of the message. B can be 0-9 or * (for end of message).
x
YY refers to the destination, which can be an extension, mailbox or another
script message.
IMPORTANT: Do not define the Operator ID digit on script messages.
Table 3-1 describes how to define the operator ID digit which is then automatically
reserved on all script messages.
The command codes used to build the Automated Attendant Script Menu are
presented on the following pages. You can program one of the following actions
for each script message:
x
Play another script message
x
Return to the opening menu
x
Play another script message and change the language
x
Transfer the call to an extension
x
Transfer the call to the operator
x
Transfer the call to a mailbox
x
Disconnect the line
x
Leave a message in a mailbox
x
Retrieve messages from a mailbox
