AT&T HS-8270 User Manual Download Page 1

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900 MHz Cordless Answering

System Speakerphone HS-8270

with Caller ID/Call Waiting

Please also read

Part 1 — Important

Product Information

USER’S MANUAL

Part 2

AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

Summary of Contents for HS-8270

Page 1: ... Speakerphone HS 8270 with Caller ID Call Waiting Please also read Part 1 Important Product Information USER S MANUAL Part 2 AT T and the globe symbol are registered trademarks of AT T Corp licensed to Advanced AmericanTelephones L2 L1 ...

Page 3: ...e in a Memory Number 26 Store a Name with a Memory Number 26 Replace a Stored Number 26 Store a Number and Name from Call History 27 View Memory Numbers 27 Delete Memory Numbers 28 Edit Memory Numbers 28 Priority Ring Numbers 29 Dial a Memory Number from the Handset 29 Dial a Memory Number from the Base 29 ANSWERING SYSTEM OPERATION At the Base 30 Audible Indicators 30 About Mailboxes 30 Announcem...

Page 4: ...areas offering Caller ID service and if both telephone companies use compatible equipment About Home and Local Area Codes Always program your home area code and if you need them your local area codes up to four see page 9 Programming these area codes will change how numbers are displayed in the call history and will allow for correct operation of the Display Dial feature see page 39 If you dial Fo...

Page 5: ... for the base near an electrical outlet and a telephone jack This phone requires a modular telephone jack and a standard electrical outlet 110v AC not controlled by a wall switch For optimum performance install the base on the highest floor of your home ...

Page 6: ...nt cover by pressing on indentation and sliding downward 5 Table Desk and Wall Installation 1 Install the handset battery INSTALLATION a Slide down into grooves to attach b Push up and away to remove NOTE Connect power to the base unit before placing the handset in the cradle 2 Attach belt clip to the cordless handset optional NOTE The handset cannot be charged in the face up position when the bel...

Page 7: ...ry will quick charge in only six hours 7 Check for dial tone After the batteries are charged lift the handset and press P you should hear a dial tone 8 Set up Telephone features See page 8 9 Set up Caller ID features See page 9 10 Set up Answering System features See pages 10 14 11 Set up Caller Specific Outgoing Announcements and Talking Caller ID See pages 15 18 Standard electrical outlet Modula...

Page 8: ...o the next display 2 Press the softkey below the operation indicated on the display screen to select that operation Message Window Display for Feature Setup The message window on the base displays messages during feature setup Window Displays When SU System is in Setup Mode CH You have pressed c SA System is in Setup Mode and Ring Select is set to Toll Saver FEATURE SETUP 7 Softkey and buttons Sof...

Page 9: ...y to use as soon as the battery is charged Change this setting only if you have dial pulse rotary service This setting affects both the handset and the base Handset Ringer Off Battery Save When the Ringer is set to OFF the handset stays ready to use for up to 30 days before you have to return it to the base for recharging When the Ringer is off the Intercom Handset Locator feature does not work an...

Page 10: ...OTE Do not select CHANGE Instead when screen displays AREA CODE 1 1 Use the keypad to enter your home area code AREA CODE 1 2 Select CODE 2 to reach AREA CODE 2 the screen displays any current local area code stored here Use the keypad to enter a three digit local area code 3 Continue as in Step 1 for area codes 3 4 and 5 as needed 4 Select DONE when finished Caller ID with Call Waiting You must s...

Page 11: ... the system 3 Press 4 REPEAT or 6 SKIP to scroll through the options for that feature 4 Press 9 SETUP again when the desired choice is displayed to save your selection and move to the next feature 5 To exit Answering System Feature Setup at any time press X or x FEATURE SETUP 10 Use with other buttons to change settings Scroll through screen options Set review day and time Set review answering sys...

Page 12: ... announced and displayed Ring Select Toll Saver Choose how many times the phone will ring before the system answers a call preset to 4 Set for 1 to 7 rings or set to SA for Toll Saver With Toll Saver active the system answers after two rings when you have new messages and after four rings when you have no new messages 1 Press 9 SETUP until the system announces Number of rings 2 Press 4 REPEAT or 6...

Page 13: ...hem to use this feature 1 Your caller dials your telephone number from a touch tone phone 2 When the announcement begins to play your caller can enter the Priority Calling Code 3 The system chirps then pauses This continues for up to 30 seconds unless you answer the phone or the system picks up the call 4 If you do not answer your caller can press 5 to stop the Priority Call signal 5 The caller ca...

Page 14: ...d that callers should press 1 or 2 to access the appropriate mailbox NOTE For best sound quality record your announcement from the cordless handset see Remote Access Commands in ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone on page 35 1 If the announcement you want to record is the currently selected announcement A B or AO go to Step 2 If not select the announcement by followi...

Page 15: ... system announces the current day setting To change the day setting hold down 4 REPEAT or 6 SKIP until the correct day is announced Then release the button 3 Press 8 CLOCK The system announces the current hour setting To change the hour setting hold down 4 REPEAT or 6 SKIP until the correct hour is announced Then release the button 4 Press 8 CLOCK The system announces the current minutes setting T...

Page 16: ...ers without accepting messages see Step 9 in Review Caller Specific Outgoing and Talking Caller ID Announcements on page 17 You can program up to three Caller Specific Outgoing Announcements Each announcement can be up to three minutes long Talking Caller ID Feature Setup You can also record announcements to be played at the base Talking Caller ID when a call is received from a telephone number or...

Page 17: ... then select DONE to match UNKNOWN CALL information 8 Select RECORD 9 Using the handset record an announcement 10 Select STOP when you are finished recording The system plays the announcement you just recorded 11 The screen displays the number or call type matched to this announcement To change the recording select RE RECORD OR Select DONE If you have not recorded all announcements begin again at ...

Page 18: ...ent 7 Use or to display the announcement you want to review 8 Select OPTIONS 9 Select PLAY The system plays the announcement You can select STOP to stop playback OR Select RE RECORD to change the announcement OR For Caller Specific Outgoing Announcements only press then select ANN ONLY then select CHANGE to turn the Announce Only feature ON or OFF 10 Select DONE to exit OUTGOING REVIEW ADD 1 31755...

Page 19: ...OR To delete a Talking Caller ID Announcement select LOCAL 6 Select REVIEW The screen displays the first announcement 7 Use or to display the announcement you want to delete 8 Select OPTIONS 9 Press 10 Select DELETE The announcement is deleted and the remaining announcements are renumbered DIRECTORY MEM ANS SYS MENU CALL ID DIR ANNOUNCEMENTS OUTGOING LOCAL OR OUTGOING REVIEW ADD 1 3175550123 OPTIO...

Page 20: ...r or End a Call Press P The screen displays when connected and may display SEARCHING Handset Volume Level changes each time you press V At the highest setting you ll hear a beep Screen remains lit for 30 seconds after you press any key Flash Access subscriber services while on a call Ñ OR Ñ Preview a Number Enter up to 24 digits before calling use to correct an error then press to call ...

Page 21: ...ONE MEMORY DIRECTORY starting on page 25 Temporary Tone If you have dial pulse rotary service you can press during a call to switch to touch tone dialing 1 Dial the call 2 Press Buttons pressed after this send tone signals 3 When you hang up or press the phone automatically returns to dial pulse rotary dialing Mute Mute allows you to hear your caller but prevents the caller from hearing you 1 Pres...

Page 22: ...hone conversation up to three minutes long Listen to the recording as you do any other message NOTE This unit does not sound warning beeps to let the other party know that the call is being recorded To ensure that you are in compliance with any state and federal regulations that concern recording a telephone call you should start the recording process and then inform the caller that you are record...

Page 23: ...ind a clear channel your call will not be interrupted NOTE You must be within range of the base to change channels see the OPERATING RANGE section of this manual Headset Jack You can use this telephone hands free when you install the AT T 2 5 mm headset 1 Plug the headset into the jack located on the left side of the handset Do not force the connection but make sure the plug fits securely 2 Follow...

Page 24: ...keypad to dial or enter a memory location SPEAKER light is on when call is connected Hold Press H to put a call on hold The SPEAKER light flashes To return to the call press H again NOTE When Hold is active pressing K on base or P on handset will also return you to the call Mute Press M to prevent your caller from hearing you you can hear your caller Press again to deactivate Flash Access subscrib...

Page 25: ...ate without tying up the phone line TELEPHONE OPERATION AT THE BASE 24 PAGE FROM BASE INTERCOM Handset Locator Press and hold to locate the handset The handset will beep for up to three minutes or until you turn it off by pressing any button on the handset or base NOTE When the handset is in use or the Ringer is turned off the Page Intercom and Handset Locator features are inactive ...

Page 26: ...umber or call type you program see Talking Caller ID Feature Setup on page 15 in FEATURE SETUP Additionally the phone alerts you to calls from priority numbers you ve stored in memory with a special Priority Ring Store a Number in Memory 1 Make sure the phone is off is not displayed 2 Press U 3 Use the softkey to select DIR 4 Select MEM 5 Select ADD 6 Enter the number you want to store up to 24 di...

Page 27: ...umber of Key Presses Dial Key 1 2 3 4 5 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 Press to move the cursor to the right To enter a space press twice Use to erase 3 Use the softkey to select DONE when you re finished entering a name 4 Enter a memory location from 01 10 5 Select DONE Replace a Stored Number You can replace a stored number by storing ...

Page 28: ...from 01 10 5 Select DONE View Memory Numbers 1 Press U 2 Use the softkey to select DIR 3 Select MEM 4 Select VIEW 5 Press or to scroll through memory OR Enter a memory location from 01 10 NOTE Press to activate Priority Ring for the displayed number the screen displays To deactivate press 6 Select DONE 7 Press U to exit NOTE When viewing numbers in memory you can press to dial the number displayed...

Page 29: ...gh 5 in View Memory Numbers 2 Press U 3 Use the softkey to select EDIT 4 Press to erase digits then use the dial pad to enter new digits 5 Select DONE to edit the name 6 Press to erase letters then use the dial pad to enter new letters OR Select NUMBER to edit the telephone number 7 Select DONE 8 Press U twice to exit TELEPHONE MEMORY DIRECTORY 28 O5 DOE JOHN NUMBER DONE 05 5550123 PAUSE DONE 05 5...

Page 30: ...2 Press to activate Priority Ring for the displayed number the screen displays To deactivate press 3 Press U twice Dial a Memory Number from the Handset 1 Press P 2 Use the softkey to select MEM 3 Enter a memory location from 01 10 4 Select DONE NOTE You can also view numbers in memory before dialing See page 27 Dial a Memory Number from the Base 1 Press K and wait for a dial tone 2 Press e 3 Use ...

Page 31: ...lent You can reset the system so you won t hear the announcement when it answers a call Press and hold 7 ANNC for approximately two seconds until the current setting AP for Announcement Play or AS for Announcement Silent is displayed Continue to hold 7 ANNC until the display changes then release the button 30 Use with other buttons to change settings Adjust message playback volume Turn answering s...

Page 32: ...TEM OPERATION From Cordless Handset or Touch Tone Phone Call Screening Intercept 1 Set the system to answer calls and set the message playback volume control so you can hear the caller s message 2 If you decide to take the call press P on the handset or K on the base 3 If you pick up an extension phone during the announcement and the announcement does not stop right away press and release the tele...

Page 33: ...low When a button is held down the system will beep Function Button Play all messages in a mailbox Press X or x Play only new messages HoldX or x for in a mailbox about two seconds Repeat previous message Press 4 REPEAT or 6 SKIP or skip to next message Back up to earlier message Press 4 REPEAT or 6 SKIP until or skip ahead to later message Window displays message number Repeat part of message Hol...

Page 34: ... 59 Shows time elapsed while recording an announcement or memo AP Announcement Playback has been selected AS Announcement Silent has been selected You have pressed D 1 System is ready to record a memo 0 7 in left position Indicates volume level selected for 1 second System initializing or deleting messages PH Handset and or Speakerphone in use NOTE Before the system announces End of Messages you c...

Page 35: ...tem From the Cordless Handset When the Ringer is set to ON the appears to let you know you have new messages To access the answering system 1 Press a on the handset The screen displays REMOTE ACCESS 2 The system announces the number of messages and then beeps twice 3 After the two beeps the system is ready to accept a command see Remote Access Commands 4 To disconnect from the answering system pre...

Page 36: ... mailbox press 1 all or 2 new then mailbox number 1 or 2 Delete selected message Press 3 while message is playing Delete all messages After End of messages press 3 then mailbox number 1 or 2 Review announcement Press 7 system beeps twice is ready to accept a command Record announcement Press 7 after beep record announcement press 5 to stop System beeps twice is ready to accept command Record memo ...

Page 37: ...minutes press 8 Press 4 to decrease or 6 to increase hour Follow the same procedure to change minutes setting System announces new time setting Press 0 system announces current status Press 0 system announces The machine is off When system is off it answers after 10 rings announces The machine is off and beeps twice Press 0 system announces The machine is on Press when system answers after 10 ring...

Page 38: ...cept a command 4 You can access the Voice Help Menu any time after the system has given you the two beep signal that it is ready to accept a command Audible Signals Signal Means Long ring Incoming call Single beep Valid button press Three part tone Page Repeating three part tone Handset Locator Two short beeps Handset is out of range Four short beeps Low battery Four long beeps Base is busy Long b...

Page 39: ...elephone assigns each incoming call a number from 1 to 99 The most recent call will have the highest number When the call history is full the oldest call information is deleted to make room for new incoming call information Memory Match Names stored in memory will appear in your incoming Caller ID as you stored them not as the telephone company sends them CALLER ID OPERATION 38 MULTIPLE PHONES IN ...

Page 40: ...nd Local Area Codes see page 9 in the FEATURE SETUP section of this manual Press on the handset as you review calls in call history The screen displays the number being called and the phone dials the number If the screen displays an error indicator for example Er you cannot dial any displayed digits If the call came from within your home area code the screen displays the phone number without the a...

Page 41: ...cate the number you want to call 2 Press U 3 Press until the screen displays DIAL 1 4 Select DIAL 1 to dial the number Delete Call Records from Call History NOTE Once you delete a call from call history you cannot retrieve the call information Delete a Specific Call Record 1 Press or to scroll to the record you want to remove 2 Press U while the call information is displayed 3 Use the softkey to s...

Page 42: ... other party is blocking name information PRIVATE NUMBER The other party is blocking telephone number information PRIVATE CALL The other party is blocking name and number information UNKNOWN CALL Your phone company is unable to receive information about this caller s name and number UNKNOWN NAME Caller s number is available but name is not UNKNOWN NUMBER Caller s name is available but number is no...

Page 43: ... the base antenna fully upright If you receive a call while you are out of range the handset might not ring or if it does ring the call might not connect when you press P Move closer to the base then press P to answer the call If you move out of range during a phone conversation you might hear noise or interference To improve reception move closer to the base If you move out of range without press...

Page 44: ...battery provides an average talk time of about 10 hours The battery pack needs charging when A new battery is installed in the handset The phone beeps four times when you press P The battery status symbol on the screen is only partly displayed The phone does not respond when you press P Place the handset in the base either in the face down or face up position so the CHARGING light turns on The bat...

Page 45: ...cordance with the instructions and limitations specified in this manual Observe proper polarity orientation between the battery and battery charger Nickel Cadmium Rechargeable Batteries must be recycled or disposed of properly Do not dispose of in household garbage If burned it could explode If punctured it could release caustic material which could injure the skin or eyes If swallowed it may be t...

Page 46: ...partment 4 Replace the cover by sliding it on its track up over the battery case until it snaps firmly into place 5 The new battery pack must be charged before using the phone Place the handset face up or face down in the base and allow it to charge for at least 12 hours The telephone might operate in as little as 10 minutes but for best performance let the battery pack charge fully NOTE The hands...

Page 47: ...alled correctly If the above suggestions do not solve the problem try re initializing the handset and base see To re initialize the handset and base below If you have no dial tone Check all the previous suggestions If you still do not hear a dial tone disconnect the phone and try another phone in the same jack If there is no dial tone on that phone either the problem is probably in your wiring or ...

Page 48: ...elephone line to allow all of them to ring Try unplugging some of them If your telephone misdials or you don t hear the other person right away It might take a few seconds for your handset to find a good connection to the phone line While it is searching the screen displays SEARCHING Do not start dialing until the appears and you hear the dial tone If you have dial pulse rotary service you ll need...

Page 49: ...versation should be clear after this If messages are incomplete If a caller leaves a very long message part of it may be lost when the system disconnects the call after three minutes If the caller pauses for more than seven seconds the system stops recording and disconnects the call If the system s memory becomes full during a message the system stops recording and disconnects the call If you have...

Page 50: ... announcement is playing Try waiting until the announcement is over before entering the code Make sure you enter your Remote Access Code correctly There may be noise or interference on the phone line you are using Press keys firmly If your outgoing announcement isn t clear If you record your announcement at the base make sure you speak in a normal tone of voice about nine inches from the base Make...

Page 51: ...s card 2000 Advanced American Telephones All rights reserved Printed in Mexico 850003419 Issue 1AT T 7 00 fold 2000 Advanced American Telephones All rights reserved Printed in Mexico 850003419 Issue 1AT T 7 00 Answering System HS 8270 Remote Commands To connect with your answering system 1 Dial your telephone number from a touch tone phone 2 When the system answers enter your Remote Access Code pr...

Page 52: ...ff on 0 Record memo speak after beep Review settings 9 Change settings 9 End remote access call Hang up Remote Command Press Voice Help menu 5 Play all messages 1 then mailbox number Play new messages 2 then mailbox number Repeat message 4 Repeat part of message Press and hold 4 release to resume playing Skip message 6 Skip part of message Press and hold 6 release to resume playing Stop 5 Save mes...

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AT&T HS-8270, User Manual

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