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Chapter 10
Troubleshooting
This chapter contains suggestions on how to troubleshoot problems with
the switch.
Note
For further assistance, please contact Allied Telesis Technical
Support at
www.alliedtelesis.com/support
.
Problem 1:
All the port LEDs and Switch ID LED are off, and the fans are
not operating.
Solutions:
The unit is not receiving power. Try the following:
Verify that the power cord is securely connected to the power
source and the AC connector on the back panel of the switch.
Verify that the power outlet has power by connecting another
device to it.
Try connecting the unit to another power source.
Try a different power cord.
Verify that the voltage from the power source is within the required
levels for your region. The power requirements for the switch are
listed in Chapter 7, “Building the Trunk with the Default 10Gbps
Stacking Ports” on page 141.
Problem 2:
All of the port LEDs are off even though the ports are
connected to active network devices.
Solution:
The switch might be operating in the low power mode. To toggle
on the LEDs, press the eco-friendly button on the front panel of the switch.
You can also toggle the LEDs off and on with the ECOFRIENDLY LED and
NO ECOFRIENDLY LED commands in the command line interface.
Summary of Contents for x530L Series
Page 8: ...Contents 8 ...
Page 12: ...Tables 12 ...
Page 16: ...Preface 16 ...
Page 56: ...Chapter 1 Overview 56 ...
Page 88: ...Chapter 2 Virtual Chassis Stacking 88 ...
Page 140: ...Chapter 6 Installing the Switch on a Wall 140 ...
Page 202: ...Chapter 8 Building the Stack Trunk with 5Gbps Multi Speed Ports 202 ...