
Rockwell Automation Publication 1783-UM007I-EN-P - December 2017
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Troubleshoot the Switch
Chapter 5
Verify Boot Fast
Boot Fast failures are potentially fatal to the switch. Contact your Rockwell
Automation representative if your switch does not successfully complete Boot
Fast. You can disable Boot Fast and run a power-on self-test (POST) by using
the CLI.
Troubleshoot IP Addresses
The following table includes basic troubleshooting for issues that are related to
the switch IP address.
Troubleshoot
Device Manager
The following table includes basic troubleshooting for issues that are related to
Device Manager.
Issue
Resolution
The switch does not receive an IP address from the DHCP
server
If the switch does not receive an IP address from an upstream device operating as a DHCP server, make sure that the
device is operating as a DHCP server. Repeat Express Setup.
The switch has the wrong IP address
If the switch is installed in your network but you cannot access the switch because it has the wrong IP address, assign a
new switch IP address and update the switch IP address in Express Setup.
Issue
Resolution
Device Manager does not appear
If you cannot display Device Manager from your computer, make sure that you entered the correct switch IP address in
the browser. If you entered the correct switch IP address in the browser, make sure that the switch and your computer
are in the same network or subnetwork:
–
For example, if your switch IP address is 172.20.20.85 and your computer address is 172.20.20.84, both devices
are in the same network.
–
For example, if your switch IP address is 172.20.20.85 and your computer IP address is 10.0.0.2, the devices are in
different networks and cannot directly communicate without a router. You must either change the switch IP
address or change the computer IP address.
Device Manager does not operate properly
Open Device Manager in a new browser window by using a private browsing mode:
•
In Internet Explorer, choose Safety > InPrivate Browsing.
•
In Firefox, choose New Private Window.
Summary of Contents for armorstratix 5700
Page 10: ...10 Rockwell Automation Publication 1783 UM007I EN P December 2017 Table of Contents Notes ...
Page 12: ...12 Rockwell Automation Publication 1783 UM007I EN P December 2017 Preface Notes ...
Page 72: ...72 Rockwell Automation Publication 1783 UM007I EN P December 2017 Chapter 2 Get Started Notes ...
Page 396: ...396 Rockwell Automation Publication 1783 UM007I EN P December 2017 Appendix A DataTypes Notes ...
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