5.6 Troubleshooting
5.6.1 How Product Troubleshooting is structured
Table 18: Troubleshooting example table
Section
Expectable content
Action in the event of a system or
component malfunction
Safety message
Maintenance and repair
Safety message
Arc Flash protection -
understanding the arc flash
warning labels
See FAA advisory: AC150/5340-26 (latest edition)
Each piece of equipment operating at 50 volts or more and not de-energized while work is being
performed, must be evaluated for arc flash hazard and shock protection. This evaluation will determine
the boundaries (i.e. prohibited, limited, restricted, etc.) of the arc flash and shock hazards. The evaluation
will inform employees of what PPE must be worn.
When the evaluation is complete, an arc flash hazard warning label must be affixed to the equipment
and be conspicuous to employees who may work on the energized equipment.
Troubleshooting support
Provides data to support isolation of faulty component(s) upon failure of the product including block
diagram(s), major function diagrams, wiring diagram identification of functional circuits, diagrams (i.e.
power distribution, wiring, cabling), mechanical drawings, and a troubleshooting logic/flow chart.
Product Troubleshooting Table
Table providing a visual depiction of the troubleshooting / fault isolation process.
Table 19: Example product — troubleshooting guide table
Problem examples
Possible cause examples
Corrective action — examples
Lamp/LED not energizing
Defective lamp / LED assembly
Replace lamp / assembly
Loose or broken contacts
Make sure cable connections are ok
Power supply failure
Mains on / reestablish connection
Fixture wires pinched
Replace wires
Defective isolation transformer
Change isolation transformer
Defective remote control device
Repair /replace remote control device
Lamp not turning on at normal
level
Continuity incorrect
Make sure the continuity is correct
Isolation transformer secondary current incorrect
Make sure the current is correct
Wrong fixture installed
Install the correct fixture
Improper color
Filter broken
Replace filter
Filter bracket broken
Replace filter bracket
Short lamp / LED life
Current too high (series circuit applications)
Reduce current
Take respective measures
Water in assembly
Remove water
Component failure
Repair / replace component
Distorted light beam output
Broken, damaged or wrong prism / lens, if
applicable
Replace prism / lens
Water inside product enclosure
Damaged or missing prism seals or top cover O-
ring
Replace prism seals or cover o-ring
Fixture wires pinched or broken insulation
Replace wires and insulation
UM-5005, Rev. 004, 2020/08/06
87
Copyright
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ADB SAFEGATE, All Rights Reserved
Summary of Contents for RELIANCE Intelligent Lighting Platform III
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