8
Troubleshooting guide
Accu-Chek D-TRONplus insulin pump Reference Manual
153
Accu-Chek D-TRONplus insulin pump Reference Manual
152
This section includes:
8.1 Therapy situations
8.1.1 Troubleshooting high blood glucose levels (hyperglycemia)
8.1.2 Troubleshooting low blood glucose levels (hypoglycemia)
8.1 Therapy situations
Warning:
The following solutions are merely suggestions. Do not use
these procedures without the approval of your doctor and/or your health
care team. Always follow your doctor’s and/or your health care team’s
recommendations.
This section describes some potential causes of hyperglycemia and hypoglycemia and
some possible solutions.
These are only suggestions, always follow your health care team’s recommendations.
Do the following:
1. Remove or disconnect your infusion set from the site.
2. Remove the PowerPack, insert it again after a few seconds.
Please refer to section 3.1.1 “Insert the PowerPack”
for further information.
3. Reconnect your infusion set or connect a new one.
Please refer to section 5.5 “Change the infusion set only”
for further information.
4. When finished, put your insulin pump into
RUN
(press
d
and
f
).
Caution:
The piston rod may return after the insertion of the PowerPack.
If this occurs and you are using a disconnectable infusion set, disconnect
your infusion set, prime and reconnect.
If this occurs and you are using a non-disconnectable infusion set, change
the infusion set.
Please refer to section 5.5 “Change the infusion set only” for further infor-
mation.
Info:
If “Error E7: Electronic Error” occurs during programming (i.e. basal
rate, time and date) check your parameters after changing the PowerPack.
Info:
If an “Error E7: Electronic Error” occurs, remove the PowerPack and
insert it again before you contact your Accu-Chek customer service center
for insulin pumps.
Info:
If “Error E7: Electronic Error” occurs again, contact your doctor or
health care team for an alternate therapy plan. Contact your Accu-Chek
customer service center for insulin pumps for further assistance.
