Abit SE6, User Manual

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Troubleshooting (Need Assistance?) O-1
User’s Manual
Appendix O Troubleshooting (Need Assistance?)
If you have a problem during operation and in order to help our technical support personnel
to quickly find out what the problem of your motherboard is and to give you the answers you
need, before filling in the technical support form, eliminate any peripheral that is not related
to the problem, and indicate on the form, the system’s peripherals. Fax this form to your
dealer or to the company where you bought the hardware or your nearest ABIT branch office
in order to benefit from our technical support. (You can refer to the examples given below)
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Example 1: With a system including: motherboard (with CPU, DRAM, COAST...) HDD,
CD-ROM, FDD, MPEG CARD, SCSI CARD, SOUND CARD, etc. After the
system is assembled, if you cannot boot up, check the key components of the
system using the procedure described below. First remove all interface cards
and try to reboot.
( ( ( ( If you still cannot boot up:
If it still does not start, note the motherboard model, BIOS identification
number, CPU on the technical support form (refer to main instructions), and
describe the problem in the problem description space provided.
( ( ( ( If you can boot up:
Reinsert the interface cards you have removed one by one and try to start
the system each time you insert a card, until the system doesn’t start
anymore. Keep the interface card that causes the problem inserted on the
motherboard, remove any other card or peripheral, and start again. If you
still cannot start, note down the information related to both cards in the
add-on Card space provided, and don’t forget to indicate the motherboard
model, version, BIOS identification number, CPU (refer to main
instructions), and give a description of the problem.
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Example 2: With a system including the motherboard (with CPU, DRAM, COAST...) HDD,
CD-ROM, FDD, LAN CARD, MPEG CARD, SCSI CARD, SOUND CARD,
after assembly and after having installed the Sound Card Driver, when you
restart the system, when it runs the Sound Card Driver, it resets automatically.
This problem may be due to the Sound Card Driver. During the Starting DOS…
procedure, press SHIFT (BY-PASS) key, to skip CONFIG.SYS and
AUTOEXEC.BAT; edit CONFIG.SYS with a text editor, and in function the