11-4
Questions? Refer to Page 11-22 For Technical Support Instructions.
• Check CVC bottle for open bottle expiry date.
• Use a new test strip for each test.
• Use only FreeStyle Precision Pro compatible test strips.
• Confirm that the CVC solution tested (level 1 - 5) matches the level requested on the display.
If test results are out-of-range despite meeting the above criteria, please repeat the test using a new CVC kit and/or test strips. If
the results are still out-of-range, contact your local Abbott Diabetes Care Inc. office or distributor.
Troubleshooting Wireless (if enabled)
You may verify wireless signal strength through the meter’s wireless menu. Turn your meter off then on again if you experience
any of the following:
• Your meter screen does not display the Wireless Enabled icon.
• Your meter screen does not display the Wireless Transmission icon, or the Wireless Hardware Error icon is displayed.
• Data is not correctly uploaded to the data management system.
If the problem persists, contact your system administrator to verify proper configurations. Specifications for the wireless function
are described in the Wireless Set-Up Utility CD (optional).
Troubleshooting Barcode Scanning
If you are using an Abbott isolation bag, it must be pulled taut over the meter’s barcode scan window for proper scanning.
Chapter 11: Troubleshooting
Summary of Contents for FreeStyle Precision Pro
Page 1: ...Operator s Manual for Healthcare Professionals...
Page 88: ...6 Proficiency Test Proficiency Test Glucose Proficiency Test Ketone Beta Hydroxybutyrate...
Page 98: ...7 Linearity Test...
Page 135: ...9 Review Setup for Wireless Communication Optional Meter Wireless Configuration...
Page 179: ...13 Specifications FreeStyle Precision Pro Meter Symbols Barcode Types...