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11-1
Questions? Refer to Page 11-22 For Technical Support Instructions.
Troubleshooting
Troubleshooting Patient Test Results
This section describes conditions that can cause erroneous patient test results. Refer to the test strip package insert for
specifications and detailed instructions for use.
Reasons Glucose Results May Be Higher Than Expected:
• Haematocrit is lower than the acceptable limit for the test strips, as indicated on test strip package insert.
• Serum or plasma samples were used instead of whole blood.
• Venous blood is tested in arterial/capillary mode when using FreeStyle Precision Pro test strips.
Reasons Glucose Results May Be Lower Than Expected:
• Haematocrit is higher than the acceptable limit for the test strips, as indicated on test strip package insert.
• Hyperglycaemic-hyperosmolar state (with or without ketosis).
• Severe dehydration, hypotension or shock.
• Water or alcohol remaining on the puncture site.
• Venous or arterial whole blood sample not tested within 30 minutes after collection.
• Arterial or capillary blood is tested in venous mode when using FreeStyle Precision Pro test strips.
Chapter 11: Troubleshooting
Summary of Contents for FreeStyle Precision Pro
Page 1: ...Operator s Manual for Healthcare Professionals...
Page 88: ...6 Proficiency Test Proficiency Test Glucose Proficiency Test Ketone Beta Hydroxybutyrate...
Page 98: ...7 Linearity Test...
Page 135: ...9 Review Setup for Wireless Communication Optional Meter Wireless Configuration...
Page 179: ...13 Specifications FreeStyle Precision Pro Meter Symbols Barcode Types...