11-22
Questions? Refer to Page 11-22 For Technical Support Instructions.
Chapter 11: Troubleshooting
Technical Support Instructions
When you call, an Abbott representative will address the problem and/or instruct you to return the meter, test strips, control
solution and/or linearity kit. Do not return the FreeStyle Precision Pro meter or any part of the system for repair until you
receive authorisation from an Abbott representative.
To help ensure efficient resolution of the problem, complete the following steps before calling Abbott.
1. Review the troubleshooting information in this section.
2. Obtain the most recent control results and record them below.
Control Solution
Low
(If used)
Mid
(If used)
High
(If used)
Results
Expected Range
Test Strip Lot Number
Control Solution Lot Number
Date
Summary of Contents for FreeStyle Precision Pro
Page 1: ...Operator s Manual for Healthcare Professionals...
Page 88: ...6 Proficiency Test Proficiency Test Glucose Proficiency Test Ketone Beta Hydroxybutyrate...
Page 98: ...7 Linearity Test...
Page 135: ...9 Review Setup for Wireless Communication Optional Meter Wireless Configuration...
Page 179: ...13 Specifications FreeStyle Precision Pro Meter Symbols Barcode Types...