Features
494
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Scope
The following conditions must be fulfilled before a user can start recording a con-
versation:
• The SMTP server is configured in the system configuration.
• At least one e-mail address is configured at the user's.
• The user is assigned a permission set, on which the authorisation for
Conversa-
tion recording
is set to
Manual
. (If authorisation is set to
Automatic
, conversation
recording cannot be started manually).
• The
Enterprise Voice Mail
licence is available and at least one audio channel is
available for conversation recording.
• Internal DECT-DECT connections cannot be recorded.
• If the recording is made on an IP or SIP phone, additional VOIP channels may
sometimes be required to convert voice data.
When a call is forwarded the settings for call recording at the user's, to whom the
call is transferred, is decisive.
Once the wave files are sent by e-mail, they are erased from the communication
server.
Aastra Intelligent Net:
In an AIN the voice channel for call recording must be made available at
the following locations:
– For IP system phones and SIP phones, on the master.
– For cordless phones, on the node on which the phone is currently
located.
– For analogue and digital phones, on the node to which the phone is
connected.
– Note: The aforementioned rules also apply to external call connec-
tions, even if the network access is provided via a different node.
System configuration
Tab. 304 Call recording: System configuration
Parameter
Parameter value
Remarks
Settings for access to the
SMTP server
System configuration (CM_2.2.6)
Conversation recording
<
No / Manual
/
Auto-
matic
>
Authorization set assigned to the execut-
ing user (CM_4.5).
E-mail address
<E-mail address >
User's e-mail address (CM_4.1).
