A3 Smart Home Qolsys IQ Panel 2, Installation Manual

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PANEL TEST TROUBLESHOOTING
Test Description If fails:
Panel Tamper Check panel Tamper state
1) Check to ensure backplate is secure and installed properly.
2) Repeat test.
AC Status Check panel AC power status
1) Inspect the wire leads are secure and properly connected on the terminal block and adapter.
2) Repeat test.
Internet Connection Check panel's Internet connectivity
1) Go to Wifi Setting page, Enable Wifi and connect to a Wifi Network
2) Make sure Internet is available on the home router. You can check internet information in
the “About” section.
3) Contact your network service provider on continued internet connectivity failure.
Wi-Fi
Tests whether panel is connected to Wifi
network 1) Go to Wifi Setting page and enable wifi.
2) Connect to a Wifi Network
Upgrade Service
Checks that the panel can receive updates
from the Qolsys servers
1) Verify internet and Wi-Fi connections.
Z-Wave Check panel's Z-Wave module operation
1) Reboot the panel and repeat test.
2) Master reset and repeat test
Sirens
Check that the panel’s siren is functioning
properly (Burglar, Auxiliary, Fire & CO).
1) Verify the siren is plugged in
TROUBLESHOOTING