A3 Smart Home Qolsys IQ Panel 2, Installation Manual

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PANEL TEST TROUBLESHOOTING
QOLSYS CONFIDENTIAL AND PROPRIETARY
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If you run a panel test and it fails, use the following steps to fix the issue.
Test Description If fails:
Arm-Disarm Tests the arm/disarm operation Reboot panel, run test again then if necessary perform a master reset and repeat test
Camera Tests panel camera operation Reboot panel, run test again then if necessary perform a master reset and repeat test
Photos
Checks that photos are loaded in the photo
frame app 1) Go to Settings -> Photo Frame -> Add Photos
2) Add photos from Wifi photo sets or an SD card
Help Videos Checks help videos are installed in the panel.
1) Go to Settings/Advanced Settings/Installation -> Load Help Videos
2) Load All the Help videos in SD card and insert it into panel
3) Add the selected files from SD card to help videos list on the panel
Battery Checks panel battery health
1) Make sure the battery is connected
2) If test continues to fail, replace the battery
LED Green/Red Check panel LED operation
1) Reboot the panel and run the test again
2) Master reset and repeat test
TROUBLESHOOTING