Calling Line Identification Callback
87
Troubleshooting CLID
Callback
Follow this procedure to obtain more information from the RAS 1500
about the CLID-callback process:
1
Set the log level of the RAS 1500:
set facility “Call Initiation Process” loglevel verbose
2
Enable CLID security for one of the interfaces (for example,
rm0/slot:1/mod:1):
set switched interface rm0/slot:1/mod:1 clid_security on
3
Dial from the remote user into the interface (in this case,
rm0/slot:1/mod:1).
4
View the console (or syslog, if enabled). This displays a message that
describes the incoming ANI and interface, which user, if any, matches the
ANI, and the disposition of the call. If callback is enabled for the user, the
call initiation messages begin after the callback delay expires.
5
Set the log level of the RAS 1500 back to its original setting:
set facility “Call Initiation Process” loglevel critical
ras1500> add user fred type manage,clid_callback
ras1500> set user fred phone_number 384010 modem_group onest
ras1500> set user fred callback_delay 5
ras1500> set fac "Call Initiation Process" log verb
ras1500> set switched inter rm0/slot:2/mod:1 clid_security
off
ras1500> AT 05:42:41: Facility "Call Initiation Process"
Severity "VERBOSE":: CIP: Call arrived request, id 2, was
accepted on interface rm0/slot:2/mod:1
ras1500> set switched inter rm0/slot:2/mod:1 clid_security on
ras1500> AT 05:44:23: Facility "Call Initiation Process"
Severity "VERBOSE":: CIP: Caller ID 384010 on interface
rm0/slot:2/mod:1: No matching user. Call rejected.
ras1500> set user fred caller_id1 384010
ras1500> AT 05:45:00: Facility "Call Initiation Process"
Severity "VERBOSE":: CIP: Caller ID 384010 on interface
rm0/slot:2/mod:1: User fred scheduled for callback.
AT 05:45:05: Facility "Call Initiation Process"
Severity "VERBOSE":: CIP: Sent a dial request to the driver
for user fred @ 384010 on interface rm0/slot:2/mod:1
AT 05:45:29: Facility "Call Initiation Process"
Severity "VERBOSE":: CIP: Login succeeded for
call id 0 on interface rm0/slot:2/mod:1 for user fred
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