86
C
HAPTER
9: G
ETTING
M
ORE
FROM
Y
OUR
T
ELEPHONE
S
YSTEM
Listening to Your
Messages in Your
E-mail or Browser
You can listen to your voice mail from any computer that allows you to
access your e-mail. Your e-mail software application must be IMAP-4
compliant, such as Microsoft Outlook. See your administrator for
assistance with this feature.
If you configure your first off-site notification method to send you an
e-mail message when you have voice messages, the NBX system sends
each voice mail message as a sound-file attachment to an e-mail
message. To listen to your messages using your computer, it must have a
sound device such as a USB headset or a sound card with either speakers
or headphones.
When you delete the e-mail message that contains the attached voice
message, you are not deleting the voice message on the NBX system. To
delete voice messages from the NBX system, you must access your voice
mailbox through the telephone or the NBX NetSet utility.
See
“Off-Site Notification”
in
Chapter 8
for a discussion of off-site
notification behavior.
Account (Billing)
Codes
The Account Codes feature allows your administrator to track calls that
are associated with an individual client or account. When you answer
your telephone or when you dial a call, you dial a numeric account code
that allows the NBX system to track time spent on the telephone with a
client, perhaps to be associated with a billable account.
To activate the Account Codes feature at any time before or during a call:
1
Press the
Feature
button and
888
.
2
Dial the account code that has been assigned by your administrator, and
then press the
#
key.
The NBX system records the account code and applies it to:
■
The next call, if you activate the Account Codes feature before a call
arrives at your telephone
■
The current call, if you activate the Account Codes feature during a
call
Summary of Contents for NBX 3101
Page 8: ......
Page 12: ...12 ABOUT THIS GUIDE...
Page 34: ...34 CHAPTER 4 NBX 3101 AND 3101SP BASIC TELEPHONES...
Page 54: ...54 CHAPTER 6 NBX MESSAGING...
Page 68: ...68 CHAPTER 7 STANDARD FEATURES...
Page 100: ...100 CHAPTER 9 GETTING MORE FROM YOUR TELEPHONE SYSTEM...
Page 108: ...108 CHAPTER 10 NBX 3105 AND 1105 ATTENDANT CONSOLES...
Page 126: ...126 INDEX...