370
C
HAPTER
6: NBX M
ESSAGING
Modifying an Auto Attendant
To modify an Auto Attendant, select
NBX Messaging > Auto Attendant >
Modify
. See the Help for procedures on modifying Auto Attendants.
Table 60 describes the entries and checkbox that appear on the Modify
Auto Attendant Menu dialog box.
Table 64
Modify Auto Attendant Menu Dialog Box
Removing an Auto Attendant
To remove an Auto Attendant, select
NBX Messaging > Auto Attendant >
Remove
. See the Help for procedures on removing an Auto Attendant.
You cannot remove the Default Menu Auto Attendant or the Voice Mail
Auto Attendant.
Restoring Auto Attendant Greetings
You can restore the greetings to their default values:
■
aamenu.wav
and
aamenu2.wav
prompts
■
System-wide Morning, Afternoon and Evening greetings.
Field
Purpose
Name
Edit the name of the Auto Attendant.
Extension
Edit the extension number by changing it to an unused
number
that falls within the Auto Attendant extension range
of your dial plan.
Default range:
3-digit dial plan: 500–599
4-digit dial plan: 5500–5599
For both 3-digit and 4-digit dial plans, the default Auto
Attendant is extension 500 and the voice mail Attendant is
extension 501.
Maximum number of
prompt repeats
Edit the number of times the Auto Attendant prompt
repeats. You can select a number from 1 through 3. The
default is three.
Use System-wide
Greetings
If you select the
Use System-wide Greetings
check box, all
three system-wide greetings (Morning, Afternoon and
Evening) are used by default. To enable or disable individual
system-wide greetings for a particular Auto Attendant, select
the required Auto Attendant in the main Auto Attendant
screen, click
Menu Tree
and then click
TD Greetings.
Summary of Contents for NBX 100
Page 14: ......
Page 18: ...18 ABOUT THIS GUIDE ...
Page 26: ...26 CHAPTER 1 INTRODUCTION ...
Page 138: ...138 CHAPTER 2 DIAL PLAN ...
Page 322: ...322 CHAPTER 3 DEVICE CONFIGURATION ...
Page 328: ...328 CHAPTER 4 USER CONFIGURATION ...
Page 412: ...412 CHAPTER 10 TROUBLESHOOTING ...
Page 458: ...458 APPENDIX B ISDN COMPLETION CAUSE CODES ...
Page 480: ...480 GLOSSARY ...
Page 492: ...492 INDEX ...