3Com 4007, Implementation Manual, Page: 109 / 684

Obtaining Technical Assistance 109
The
verbosity
Characteristic
The
verbosity
characteristic determines the amount of output that the
diagnostic test sends to the console. Two options are available:
■
normal
— The test reports results at the end of the test or when it
encounters an error. This is the default.
■
verbose
— The test reports results at the end of each subtest as well
as when it encounters an error and at the end of the test.
The following example sets the
verbosity
to
verbose
:
CB9000> set servdiag verbosity verbose
Displaying
servdiag
Characteristics
Use the
show servdiag
command to view the characteristics of this
option:
CB9000> show servdiag
Verbosity: nonverbose
Loop count: 1
Continue mode: continue
Obtaining Technical
Assistance
To receive assistance for installing and troubleshooting the EME, call your
3Com reseller or the 3Com Customer Service Organization. Be prepared
to supply a representative with the following information:
■
A description of the problem
■
The steps that you have taken to try to correct the problem
■
The status of the front panel LEDs (if relevant)
■
The screen information (if available)
■
The configuration of your chassis (the types of modules that are
installed by slot)
■
The version number of the EME software and switching module
software that is operating