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2N LiftIP 2.0, User Manual

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2N LiftIP 2.0 User Manual Download Page 95

2N® LiftIP 2.0 User Manual

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Result

Description

Invalid file path

The provisioning file location is invalid.

DHCP option 66 
failed

The server address loading via DHCP Option 66 or 150 has failed.

Invalid domain 
name

The server domain name is invalid due to wrong configuration or 
unavailability of the DNS server.

Server not found

The requested HTTP/TFTP server fails to reply.

Authentication 
failed

The HTTP credentials are invalid.

File not found

The file has not been found on the server.

Request queuing...

The provisioning request is queuing...

Running...

Update is in progress.

Invalid file

The file to be downloaded is corrupted or of a wrong type.

Up-to-date 
firmware

The firmware update attempt reveals that the latest firmware version 

has been uploaded. 

Successful update

The configuration/firmware update has been successful. With firmware 
update, the device will be restarted in a few seconds.

Internal error

An unspecified error occurred during file download.

Configuration

Use the Configuration folder to set automatic configuration download from the server defined 
by you. The device periodically downloads a file from the server. The device gets reconfigured 
without getting 

restarted. 

Automatic Configuration Update

 – enable automatic configuration download from the 

TFTP/HTTP server.

Summary of Contents for LiftIP 2.0

Page 1: ...2N LiftIP 2 0 User Manual v 2 37 www 2n com...

Page 2: ...der 3 2N LiftIP 2 0 LAN Location via 2N Network Scanner 4 Configuration 4 1 State 4 1 1 Lift 4 1 2 Device 4 1 3 Services 4 1 4 Call Log 4 1 5 Events 4 2 Directory 4 3 Services 4 3 1 Lift 4 3 2 Phone 4...

Page 3: ...Instructions 5 3 Call Confirmation Types 5 4 Audio Unit Audio Test 5 5 Rescue Process Activation End 5 6 CPC and P100 Protocols 6 Technical Parameters 7 Supplementary Information 7 1 General Instruct...

Page 4: ...e programmed numbers Thanks to IP connectivity 2N LiftIP 2 0 can be constantly monitored remotely configured and state detected The advantage is the connection option for an almost unlimited count of...

Page 5: ...its in Universal Design These units are installed behind the lift panel which is prepared for installation in advance Part No 921640E 2N LiftIP 2 0 COP unit EN Basic design Part No 921640XE 2N LiftIP...

Page 6: ...n with stainless steel cover With button Part No 921618E 2N LiftIP 2 0 COP unit Flush mounting EN Without button Basic design with stainless steel cover Without button Main Units in TOC Design These u...

Page 7: ...asic design set with switch for interconnection of 2N Voice Alarm Station audio units in metal cover Includes 2 LEDs green yellow microphone and speaker connected via cables Accessories Part No 921661...

Page 8: ...Manual 8 119 Accessories Part No 921661SET 2N Voice Alarm Station Set Includes 2 2N Voice Alarm Station units and 1 2N Voice Alarm Station Switch Part No 921623E 2N LiftIP 2 0 Relay extender 1 output...

Page 9: ...pports 2 CS Accu US plug Main Unit Support of 2 Cabin switch units Part No 5024201US 2N LiftGate Main Unit supports 4 CS Aku US plug Main Unit Support of 4 Cabin switch units Part No 5024101AU 2N Lift...

Page 10: ...SM UMTS LTE 2N antenna SMA connector 3 cable 2 5 dB for higher signal quality Part No 22041579 GSM UMTS LTE antenna SMA connector 10m cable 9 dB for higher signal quality Part No 9137991 2N Elevator C...

Page 11: ...button illuminated pictograms device states as standardized and a CANCEL input optional cabin door opening signal Device Operation Press the ALARM button The pictogram goes on instantaneously Wait th...

Page 12: ...with pictograms see the Fig The overall dimensions are 100 W x 220 H x 26 D mm The speaker microphone and LED are included in the delivery Jumpers included in the product accessories are mounted to t...

Page 13: ...ide on terminals included in the product accessories are mounted to the left The small bottom connectors are intended for an induction loop connection for hearing impaired people Typically illuminated...

Page 14: ...t panel is ready for 2N LiftIP 2 0 mounting 2 3 Mounting Safety Precautions Before You Start Installation Conditions Make sure that the lift panel is ready for installation including speaker perforati...

Page 15: ...onnel is excluded refer to Security Precautions 2N LiftIP 2 0 Electronics Panel Mounting What you need to mount the electronics panel onto the lift button panel 4 spot welded M4 screws from the inside...

Page 16: ...e microphone is located directly on the 2N LiftIP 2 0 PCB refer to the drawing for location In cable versions the external microphone is attached to a holder with a diameter of 25 mm and self adhesive...

Page 17: ...e 2N LiftIP 2 0 installation cavity Caution Installing the speaker separately make sure that the grid does not surpass the speaker dimensions in any case to eliminate the acoustic fault between the sp...

Page 18: ...P 2 0 state indicators Illuminated pictograms are part of the cabin control panel LEDs located directly on the 2N LiftIP 2 0 electronics Two LEDs yellow green connected to the 2N LiftIP 2 0 electronic...

Page 19: ...in the device web configuration refer to 4 4 2 Input Inversion ALARM 1 2 Connection Voltage Control Caution Fit the Ethernet cable to the motherboard using a cable tie to prevent mechanical stress of...

Page 20: ...intensity is ensured by the use of an external power supply 2N LiftIP 2 0 includes just switches connect a circuit to limit the current if necessary if LEDs are used Requirements 12 24 V supply backe...

Page 21: ...sity Requirements Keep the LED polarity see the cover print Keep the colors request confirmation yellow connection confirmation green CANCEL Connection Door Contact Optional Note The printed circuit L...

Page 22: ...r voltage control To use voltage disconnection control invert the CANCEL input function in the device web configuration refer to 4 4 2 Input Inversion Induction Loop Connection Follow the applicable r...

Page 23: ...commend that the induction loop is located behind a non magnetic cover to avoid the induction loop field radiation worsening Make sure that the induction loop is marked with an appropriate pictogram e...

Page 24: ...ss VOL turn down the speaker volume Long press RESET restart the device in approx 10 s Very long press CONFIG retrieve the device IP address switch the static dynamic IP address mode and reset the fac...

Page 25: ...connected the on board LED remains inactive Connection established LED connector Green External microphone connector When an external Electret microphone is connected the in built microphone gets disc...

Page 26: ...ut polarity is inverted in the software configuration in S 4 4 2 Input Inversion Voltage control Connect DC voltage of 5 48 V Voltage connection control no jumper is mounted Disconnect DC voltage of 5...

Page 27: ...d N C contact N C contact both the jumpers are mounted and input polarity is inverted in the software configuration in Subs 4 4 2 Input Inversion Voltage control Connect DC voltage of 5 48 V Voltage c...

Page 28: ...lashing is restored An error state is terminated by alarm call confirmation ALARM1 only or a subsequent successful checking call No light Relax Signals the device relax state 2 6 Button Functions The...

Page 29: ...approx 10 s to restart the device without any configuration change IP Address IP Address Change and Factory Reset The VOL RESET CONFIG button located in the left hand upper part of the main unit helps...

Page 30: ...y on the device and the acoustic signal can be heard approx 30 s Wait until the red LED goes off and the acoustic signal can be heard approx for another 3 s Release the RESET button The following netw...

Page 31: ...ard approx 30 s Wait until the red LED goes off and the acoustic signal can be heard approx for another 3 s Wait until the green LED goes off and the red LED goes on again and the acoustic signal can...

Page 32: ...ignal can be heard approx for another 3 s Wait until the green LED goes off and the red LED goes on again and the acoustic signal can be heard approx for another 3 s Wait until the red LED goes off an...

Page 33: ...to include audio units on the cabin roof and under the cabin It is equipped with its own microphone speaker and alarm button A switch helps interconnect 2N LiftIP 2 0 with one or two audio units Oper...

Page 34: ...cable connectors included in the accessories the microphone and speaker connectors cannot be confused as they have different sizes and there are pictograms on the audio unit cover into the 2N LiftIP 2...

Page 35: ...unit using the enclosed cable Warning Disconnect 2N LiftIP 2 0 from the power supply 10 30 V DC or PoE while connecting 2N Voice Alarm Station Make sure that all the pins are mounted correctly into t...

Page 36: ...ftIP 2 0 in the switch The speaker microphone connectors are clearly marked SPK and MIC Pull the enclosed cables through the holes Caution If you use the 2N LiftIP 2 0 cable version connect the microp...

Page 37: ...ry Dimensions Audio unit 2N Voice Alarm Station 225 x 87 x 67 mm Switch 81 x 81 x 30 mm 2 8 2N LiftIP 2 0 Relay Extender Description The 2N LiftIP 2 0 Relay extender extends 2N LiftIP 2 0 to include o...

Page 38: ...8 119 Wiring Diagram The 2N LiftIP 2 0 Relay extender is connected into the RELAY connector see 2 5 Description of LEDs Terminals Jumpers and Connectors Interconnect 2N LiftIP 2 0 and 2N LiftIP 2 0 Re...

Page 39: ...ted from the power supply The relay output is without voltage Warning Disconnect 2N LiftIP 2 0 from the power supply 10 30 V DC or PoE while connecting 2N LiftIP 2 0 Relay extender To protect the circ...

Page 40: ...er Manual 40 119 Output Type galvanically isolated enables both voltage polarities to be switched Diagram Example Use the COM and NO contacts to make the relay connect the circuit after voltage is car...

Page 41: ...e application is used for retrieving the IP addresses of all the 2N IP devices in the LAN The application is freely downloadable from the 2N web www 2n com Make sure that Microsoft NET Framework 2 0 i...

Page 42: ...Browse to open the 2N LiftIP 2 0 web administration interface login window for configuration To change the device IP address select Config and enter the required static IP address or activate DHCP Ent...

Page 43: ...2N LiftIP 2 0 User Manual 43 119 Change of Device IP Address in 2N Network Scanner...

Page 44: ...ftIP 2 0 is set to the dynamic IP address mode it retrieves the IP address automatically if there is a properly configured DHCP server in the LAN If the DHCP server is unavailable 2N Lift IP 2 0 can b...

Page 45: ...s set the directory destination phone numbers Services Lift set the lift identification Phone set the phone and SIP connection User Sounds set and record user sounds Rescue Mode set the rescue mode Al...

Page 46: ...4 3 Services 4 4 Hardware 4 5 System 4 6 Used Ports 4 1 State Here is what you can find in this section 4 1 1 Lift 4 1 2 Device 4 1 3 Services 4 1 4 Call Log 4 1 5 Events 4 1 1 Lift The Lift folder p...

Page 47: ...lay whether or not there is a current SIP account registration problem Configuration Error find whether or not the device has a valid alarm call configuration ALARM1 Audio Error display whether or not...

Page 48: ...te key used for verification of the device authorization to communicate with the third party server Locate Device optical and acoustical device signaling Optical signaling includes pictogram indicator...

Page 49: ...s folder provides information on the network interface state and selected services 4 1 4 Call Log The Call Log folder shows a list of all accomplished calls Every call includes information on its time...

Page 50: ...ted Click the button to delete a selected call record individually The list includes the last 20 records 4 1 5 Events The Events folder displays the last 500 events recorded by the device Every event...

Page 51: ...luding call direction incoming outgoing and counterparty identification CapabilitiesChanged Change of the list of available functions ConfigurationChanged Device configuration change DeviceState Devic...

Page 52: ...pressing event KeyReleased Key releasing event LoginBlocked Entering of 3 wrong logins to the device web Contains information on the login IP address OutputChanged Logic output change RegistrationStat...

Page 53: ...r enter the phone number of the station to which the call shall be routed Enter sip user_id domain port for the so called direct SIP calling e g sip 200 192 168 22 15 or sip name yourcompany Enter dev...

Page 54: ...2N LiftIP 2 0 User Manual 54 119 By Answer Protocol Autodetection CPC Antenna CPC Antenna Ext CPC KONE P100...

Page 55: ...lays the lift lift communicator ID to be sent or read in calls The identification number has to consist of 16 digits at most 4 3 2 Phone The Phone service is the basic function of 2N LiftIP 2 0 allowi...

Page 56: ...nother entity closer to the destination There can be one or more SIP Proxy units between the users SIP Registrar an IP network server responsible for user registration in a certain network section As...

Page 57: ...t the account number for the phone numbers included in the phone directory to specify the account to be used for outgoing calls example 2568 1 calls to number 2568 go via account 1 sip 1234 192 168 1...

Page 58: ...Address set the SIP Proxy IP address or domain name Proxy Port set the SIP Proxy port The device uses the default port according to the transport layer 5060 or 5061 or the port obtained from the DNS i...

Page 59: ...trar fails to respond to requests Backup Registrar Port set the backup SIP Registrar port The device uses the default port according to the transport layer 5060 or 5061 or the port obtained from the D...

Page 60: ...used for verification of the device authorization to communicate with the SIP server Local SIP Port set the local port to be used for SIP signaling A change of this parameter will not be applied unti...

Page 61: ...decimal number A change of this parameter will not be applied until the device is restarted External IP Address set the public IP address or router name to which the device is connected If the device...

Page 62: ...microphone shall stay unmuted after an alarm call in case the Allowed after alarm call microphone mode is selected Connection Time Limit set the maximum outgoing call connection timeout after which t...

Page 63: ...opponent s DTMF sending options and settings to make the function work properly In Band Audio enable classic DTMF dual tone receiving in the audio band RTP RFC 2833 enable DTMF receiving via RTP accor...

Page 64: ...ion mode 1 Set a value between 96 and 127 or 0 to disable this codec type H 264 Payload Type 2 set the payload type for video codec H 264 packetization mode 2 Set a value between 96 and 127 or 0 to di...

Page 65: ...is played in the selected language If no translation is available the message is played in English or as a language neutral sound You can select a combination of up to three sound messages in selected...

Page 66: ...uncement Rescue End rescue process end announcement Sound Recording You can upload up to 10 user sound files to the device You can name each of them for better orientation Press to upload a sound file...

Page 67: ...PC microphone Press the button to start the record Press the button to stop Press the button to play the record Press Upload to upload the sound into the device Tip Refer to https wiki 2n cz hip inte...

Page 68: ...the rescue ending methods to be set By ALARM2 Button set that the rescue mode can be ended by pressing the ALARM2 button By Password set that the rescue mode can be ended using a password sent to the...

Page 69: ...minimum pressing time for the ALARM1 button to initiate an alarm call Delayed Call set that the alarm call shall be delayed the call establishing sound message is played in the cabin during the delay...

Page 70: ...the count of calling cycles if a call is not confirmed Test ALARM Call display a dialog box to carry out an alarm call test tothe destinations as defined The whole cycle repeats as set until a call i...

Page 71: ...set until a call is confirmed 4 3 6 Checking Call Checking Call is used for automatic setup of a checking call whose purpose is to check the proper function of 2N LiftIP 2 0 The operation is the same...

Page 72: ...tions as defined The whole cycle repeats as set until a call is confirmed The test does not affect the checking call period and repetition settings Note The periodical checking call cycle is initiated...

Page 73: ...r or not the device shall make an operational call whenever the ALARM1 button fails Button Fixed set whether or not the device shall make an operational call whenever the ALARM1 button is put in opera...

Page 74: ...ion Count set the count of calling cycles if a call is not confirmed 4 3 8 Web Server 2N LiftIP 2 0 can be configured using a standard browser which accesses the web server integrated in the PC The HT...

Page 75: ...rt set the web server port for HTTP communication The port change will not be applied until the device is restarted HTTPS Port set the web server port for HTTPS communication The port change will not...

Page 76: ...lues The language name specified by the language attribute of the strings element will be available in the selections of the Web interface language parameter The abbreviation of the language name spec...

Page 77: ...e set the test starting time Use the HH MM format We recommend that test should start when a minimum device load is expected Save and run test push the button to start and save the test immediately re...

Page 78: ...2N LiftIP 2 0 User Manual 78 119 Test Status display the current test status Last Test Time display the time of the last performed test Last Test Result display the result of the last performed test...

Page 79: ...he Master Volume parameter controls the overall volume of the device including calls signaling tones etc Consider the noise level of the ambient environment while setting this parameter Master volume...

Page 80: ...aling of Operational Statuses section The volume values are relative against the set master volume Suppress Warning Tones the following operational statuses will not be signaled Internal application s...

Page 81: ...erted ALARM2 button the inverted input is active when the contact is open or voltage is connected Inverted CANCEL input the inverted input is active when the contact is open or voltage is connected 4...

Page 82: ...nal camera use the following address rtsp ip_address mjpeg_stream Username enter the username for the external IP camera connection authentication The parameter is mandatory only if the external IP ca...

Page 83: ...1 Network 2N LiftIP 2 0 is connected to the LAN and has to be assigned a valid IP address or obtain the IP address from the LAN DCHP server to work properly Configure the IP address and DHCP in the Ne...

Page 84: ...t to 8 8 8 8 Secondary DNS secondary DNS address where the primary DNS is unavailable After the factory default reset the secondary DNS server will be set to 8 8 4 4 Hostname set the device identifica...

Page 85: ...address becomes valid The function progress and result are also displayed in the dialog Failed means either inaccessibility of the given IP address within 10 seconds or inability to translate the dom...

Page 86: ...tart remote capturing It is necessary to specify the time s during which the incoming and outgoing packets shall be captured When the time passes the packet capture file will automatically be download...

Page 87: ...Use time drom internet enable the use of the NTP sever for internal time synchronization Current Device Time display the internal current time of the device Synchronize with Browser click the button...

Page 88: ...ist NTP Server Address set the IP address domain name of the NTP server used for your intercom time synchronization NTP Time Status display the state of the last local time synchronization attempt via...

Page 89: ...48bit key size for user uploaded certificates internally up to 4096bit keys while connection intermediate and equivalent certificates Elliptic Curves Upon the first power supply connection the so call...

Page 90: ...he certificate Press to show certificate information Caution Note that a certificate with a private RSA key longer than 2048 bits may be rejected In that case the following message will be displayed T...

Page 91: ...erver addresses can be configured manually 2N LiftIP 2 0 supports automatic IP address retrieval from the local DHCP server Option 66 150 My2N My2N Enabled enable connection to My2N or another ACS Ser...

Page 92: ...ate when the device traffic is very low at night e g 2N LiftIP 2 0expects the following files on the servers MODEL firmware bin device firmware MODEL common xml common configuration for all devices of...

Page 93: ...ption 66 or 150 File Path se firmware configuration filename directory or prefix on the server The device expects files named MODEL_firmware bin MODEL common xml and MODEL MACADDR xml where MODEL is t...

Page 94: ...set to a value shorter than 1 day Next Update At set the next update time Last Update At display the last update time Update Result display the last update result The following options are available...

Page 95: ...ng Running Update is in progress Invalid file The file to be downloaded is corrupted or of a wrong type Up to date firmware The firmware update attempt reveals that the latest firmware version has bee...

Page 96: ...ce expects the XhipY_firmware bin XhipY common xml and XhipY MACADDR xml files where X is the prefix specified herein and Y specifies the device model Use Authentication enable authentication for HTTP...

Page 97: ...ate time Update Result Common Config display the last common update result The following options are available DHCP option 66 failed Firmware is up to date Server connection failed Running File not fo...

Page 98: ...e device My2N TR069 enable the My2N TR 069 service Active Profile select one of the pre defined profiles ACS or choose a setting of your own and configure the ACS connection manually Next Synchronizat...

Page 99: ...t the server address is valid Server Address set the IP MAC address of the server on which the Syslog application is running Severity Level set the severity level of the messages to be sent Error Warn...

Page 100: ...ice Before uploading choose whether or not the general settings are to be applied the directory network settings certificates imported and the SIP PBX connection settings used from the configuration f...

Page 101: ...less than one minute Download the current firmware version for your device from www 2n com FW upgrade does not affect configuration The device checks the firmware file and prevents you from uploading...

Page 102: ...device usage to the manufacturer No such delicate information as passwords access codes or phone numbers are included This information helps 2N TELEKOMUNIKACE a s improve the software quality reliabil...

Page 103: ...2N LiftIP 2 0 User Manual 103 119 4 6 Used Ports Service Port Protocol Direction Configurable Settings RTP 9 000 YES DHCP 68 UDP In Out NO DNS 53 TCP UDP In Out NO...

Page 104: ...essing the ALARM button on the audio unit CANCEL may delay or block the execution When the ALARM button is pressed 2N LiftIP 2 0 establishes connection with the control center refer to Automatic Diali...

Page 105: ...help when a person gets trapped in a lift no call is necessary if the cabin door is open If the lift is equipped with a door contact connect the contact to the 2N LiftIP 2 0 CANCEL input and define a...

Page 106: ...any of the following commands can be used Play the communicator information Call Extension extend the call by 120 s can be used repeatedly List of 2N LiftIP 2 0 Announcements Announcement Meaning Wait...

Page 107: ...one numbers and a repetition count can be stored for calls to the control center 2N LiftIP 2 0 then tries to call the set numbers one by one 2N LiftIP 2 0 uses tone dialing DTMF as the most reliable c...

Page 108: ...e call is either switched to voice communication alarm call or confirmed automatically and terminated checking call P100 Used wherever the counterparty is equipped with the required SW When the line i...

Page 109: ...audio test is evaluated as unsuccessful the event is executed an operational call is set up Operational call the call is set up to the number set for the operational call 5 5 Rescue Process Activatio...

Page 110: ...consists of Command Call type DATA ID CPC KONE Call type Command Call type Data ID Alarm 04 10 0000000000000 Lift ID Alarm 2 04 10 0000000000000 Lift ID Checking Call 04 21 0000000000000 Lift ID Resc...

Page 111: ...he data message consists of Command Call type DATA ID CPC Antenna 2N Ext Call type Command Call type Data ID Alarm 04 27 00000 Lift ID Alarm 2 04 27 00000 Lift ID Checking Call 04 26 00000 Lift ID Res...

Page 112: ...ror 2 Lift ID 800 Button Fixed 2 Lift ID 801 Audio Error 2 Lift ID 200 Audio Fixed 2 Lift ID 201 Example This is only a part of the data message It does not contain the beginning checksum and end 0491...

Page 113: ...2N LiftIP 2 0 User Manual 113 119 Example This is only a part of the data message It does not contain the beginning checksum and end 287654321500 Rescue process ended identification number 87654321...

Page 114: ...ase the output power to 2 3 W by connecting a speaker with 4 impedance Microphone integrated option to connect an external electret microphone Voice switching Full duplex audio processor Induction loo...

Page 115: ...s no responsibility for any malfunction damage or destruction of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not...

Page 116: ...free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may not be taken into parts or short...

Page 117: ...turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation b...

Page 118: ...Safety Always abide by this information to prevent persons from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality T...

Page 119: ...U ivatelsk manu l 2N LiftIP 2 0 119 119...

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