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Chapter 22 Troubleshooting
User’s Guide
269
• If you changed the IP address (
), use the new IP
address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
I forgot the IP address for the WiMAX Device.
2
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
.
3
Make sure your Internet browser does not block pop-up windows and has
JavaScript and Java enabled. See
4
If there is a DHCP server on your network, make sure your computer is using a
dynamic IP address. Your WiMAX Device is a DHCP server by default.
If there is no DHCP server on your network, make sure your computer’s IP
address is in the same subnet as the WiMAX Device. See
.
5
Reset the WiMAX Device to its factory defaults, and try to access the WiMAX
Device with the default IP address. See
6
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Try to access the WiMAX Device using another service, such as Telnet. If you
can access the WiMAX Device, check the remote management settings and
firewall rules to find out why the WiMAX Device does not respond to HTTP.
• If your computer is connected wirelessly, use a computer that is connected to a
LAN/ETHERNET port.
I can see the
Login
screen, but I cannot log in to the WiMAX Device.
1
Make sure you have entered the user name and password correctly. The default
user name is admin, and the default password is 1234. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access
the WiMAX Device. Log out of the WiMAX Device in the other session, or ask the
person who is logged in to log out.
3
Disconnect and re-connect the power adapter or cord to the WiMAX Device.
4
If this does not work, you have to reset the WiMAX Device to its factory defaults.
See
Содержание MAX-306
Страница 2: ......
Страница 8: ...Safety Warnings User s Guide 8...
Страница 10: ...Contents Overview User s Guide 10...
Страница 30: ...30...
Страница 36: ...Chapter 1 Getting Started User s Guide 36...
Страница 46: ...Chapter 2 Introducing the Web Configurator User s Guide 46...
Страница 64: ...Chapter 4 VoIP Connection Wizard User s Guide 64...
Страница 65: ...65 PART II Basic Screens The Main Screen 40 The Setup Screens 67...
Страница 66: ...66...
Страница 74: ...74...
Страница 88: ...Chapter 6 The LAN Configuration Screens User s Guide 88...
Страница 112: ...Chapter 8 The Wi Fi Configuration Screens User s Guide 112...
Страница 134: ...Chapter 10 The NAT Configuration Screens User s Guide 134...
Страница 145: ...145 PART IV Voice Screens The Service Configuration Screens 147 The Phone Screens 165 The Phone Book Screens 175...
Страница 146: ...146...
Страница 164: ...Chapter 12 The Service Configuration Screens User s Guide 164...
Страница 180: ...Chapter 14 The Phone Book Screens User s Guide 180...
Страница 182: ...182...
Страница 202: ...Chapter 15 The Certificates Screens User s Guide 202...
Страница 212: ...Chapter 16 The Firewall Screens User s Guide 212...
Страница 226: ...Chapter 18 The Remote Management Screens User s Guide 226...
Страница 242: ...Chapter 19 The Logs Screens User s Guide 242...
Страница 252: ...Chapter 20 The UPnP Screen User s Guide 252...
Страница 265: ...265 PART VI Troubleshooting and Specifications Troubleshooting 267 Product Specifications 275...
Страница 266: ...266...
Страница 274: ...Chapter 22 Troubleshooting User s Guide 274...
Страница 278: ...278...
Страница 310: ...Appendix B Setting Up Your Computer s IP Address User s Guide 310...
Страница 336: ...Appendix D Pop up Windows JavaScripts and Java Permissions User s Guide 336...
Страница 380: ...Appendix F Importing Certificates User s Guide 380...
Страница 382: ...Appendix G SIP Passthrough User s Guide 382...
Страница 398: ...Appendix J Customer Support User s Guide 398...
Страница 405: ...Index User s Guide 405...