Web and Data
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Your Data Services User Name
When you buy your phone and sign up for service, you’re automatically assigned a user name,
which is typically based on your name and a number.
When you use data services, your user name is submitted to identify your network. Your user name
is automatically programmed into your phone. You don’t have to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to your
services, you must then update the profile on your phone.
1. From the home screen, touch
>
Settings
>
System updates
.
2. Touch
Update Profile
.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of the
screen. The following symbols are used:
Your phone is connected to the Enhanced LTE network. When the symbol is animated, your phone
is transferring data (for example, when you are opening a Web page); when the symbol is not
animated, your phone is connected to the network but is not currently transferring data (for
example, when you are viewing a Web page that is completely open). In either state, you can
receive incoming calls.
Your phone is connected to the 3G Mobile Broadband Network (3G). When the symbol is animated,
your phone is transferring data (for example, when you are opening a Web page); when the symbol
is not animated, your phone is connected to the network but is not currently transferring data (for
example, when you are viewing a Web page that is completely open). In either state, you can
receive incoming calls.
If you do not see an indicator, your phone does not have a current data connection. To check your
current connection option, touch
>
>
Settings
>
Mobile networks
and ensure that
Data enabled
is checked.
Note:
If your phone is currently connected to Wi-Fi, you won't see 3G or LTE icons animated.
