Troubleshooting
Humphrey Field Analyzer II-
i
series User Manual
2660021145640 A
M-2
Troubleshooting Table
Not all potential situations are listed in
, nor are all of the possible solutions. However, it
can be a useful resource for figuring out the cause(s) for many commonly encountered issues.
Table M.1 Troubleshooting Table
Problem
Possible Cause or Solution
Startup Difficulties
HFA II-
i
will not turn on
• Check power cord connections to HFA II-
i
, power table and wall outlet (
• Check power switch on power table (
).
• Check fuse in HFA II-
i
(near power switch) and power table (
HFA II-
i
turns on but Main Menu screen never
appears
• If black screen is present and patient response button drawing is visible, press
patient response button to verify error code - write down the error code - then turn
HFA II-
i
off then on again - if this continues, call Customer Service and mention the
error code.
• If this happens after installation of new software: Turn off HFA II-
i
, re-install
software starting with disk #1 in floppy drive - turn power on to HFA II-
i
and follow
directions.
• Check brightness knob on right side of touch screen (
).
• Check to see if patient response button is being pressed down in holder.
Calibration screen displayed at start-up
• Patient response button stuck in down position (
- follow directions on screen or recycle power
- lift patient response button out of holder; replace in proper position.
Touch Screen
Too dark or too light
• Adjust brightness - knob is to right of touch screen on rear of unit (
)
Wrong button activated when pressed
• Make sure finger is perpendicular to the touch screen (
• Try using pencil eraser to make selection
• Perform touch screen calibration (
Slow response or no response
• Touch and remove finger from touch screen in a quicker motion (
(Remember: button activates when finger is released.)
Out of calibration at start up
• Perform touch screen calibration (
• Hold patient response button down at start up to reach touch screen
calibration procedure (
Patient Response Button
Does not beep when pressed
• Turn Switch Beep on - Additional Setup menu (
)
• Check patient response button connection to HFA II-
i
(
• Verify patient is properly pressing and releasing response button (
)
Содержание Humphrey II-i series
Страница 1: ...User Manual Humphrey Field Analyzer II i series System Software Version 5 1...
Страница 8: ...Humphrey Field Analyzer II i series User Manual 2660021145640 A vi...
Страница 40: ...Introduction Instrument Setup Humphrey Field Analyzer II i series User Manual 2660021145640 A 1 32...
Страница 74: ...General Operation Humphrey Field Analyzer II i series User Manual 2660021145640 A 2 34...
Страница 130: ...Testing Humphrey Field Analyzer II i series User Manual 2660021145640 A 5 20...
Страница 158: ...STATPAC Analysis Printing Humphrey Field Analyzer II i series User Manual 2660021145640 A 7 22...
Страница 338: ...Kinetic Testing Humphrey Field Analyzer II i series User Manual 2660021145640 A 13 62...
Страница 412: ...Care and Cleaning Humphrey Field Analyzer II i series User Manual 2660021145640 A 15 14...
Страница 416: ...Product Specifications Humphrey Field Analyzer II i series User Manual 2660021145640 A A 4...
Страница 420: ...Product Features Humphrey Field Analyzer II i series User Manual 2660021145640 A B 4...
Страница 428: ...Icon Glossary Humphrey Field Analyzer II i series User Manual 2660021145640 A D 2...
Страница 540: ...Installing Licensing HFA II i Software Humphrey Field Analyzer II i series User Manual 2660021145640 A J 10...
Страница 558: ...Reference to Older Test Strategies Humphrey Field Analyzer II i series User Manual 2660021145640 A L 10...
Страница 579: ......