Xerox WorkCentre 450c/450cp Service Manual
Page 2-9
E027
The telephone line dropped while the
WorkCentre was receiving a fax from the remote
machine.
Call the remote machine with a handset
to verify the phone line is good. Then
retry the operation.
E028
The WorkCentre received an incorrect password
from the remote machine.
Call the remote location and verify the
user has the correct password. Retry the
operation.
E029
Internal machine error.
Locate and correct the error.
E039
The WorkCentre did not detect a dial tone and it
used all of its redial attempts.
Make sure the WorkCentre’s phone line is
plugged in and operational. Use a
handset to dial the remote machine and
verify that its line is good.
E040
The remote machine tried to retrieve a document
stored on the WorkCentre.
Make sure there is a document stored to
memory or in a mailbox, and then have
the remote user retry the operation. If you
don’t have a document stored for remote
retrieval, notify the remote user.
E042
The remote machine did not respond within 60
seconds after starting the DTMF operation. You
may not have entered the DTMF digits within 60
seconds after DTMF started.
Retry the operation, using correct DTMF
procedures.
E043
The remote machine does not have a document
stored for retrieval (poll in), or you used an
incorrect password.
Check with the remote user to verify a
document is stored for retrieval. If a
password is needed, make sure it is
correct.
E044
The WorkCentre did not receive a response from
the remote machine within 60 seconds. The
WorkCentre used all redial attempts. There could
be a problem with the remote machine or it may
not be a fax machine.
Use a handset to call the remote number
and confirm whether or not it’s a fax
machine. If you dialed a remote fax
machine, retry the operation.
E045
The WorkCentre did not receive a response from
the remote machine within the required time
frame (T2 time-out error).
Retry the operation.
E046
The WorkCentre did not receive a response from
the remote machine within the required time
frame (CCITT T1 time-out error). The
WorkCentre used all redial attempts. There could
be a problem with the remote machine or it may
not be a fax machine.
Use a handset to call the remote number
and confirm whether or not it’s a fax
machine. If you dialed a remote fax
machine, retry the operation.
E047
The WorkCentre received a fax with an
unacceptable number of errors. This error is only
visible in the Activity report, not on the LCD.
Operator should request retransmission
from the remote machine if the results are
unacceptable.
Table 2-1 WorkCentre 450c/450cp Error Codes (Continued)
Code
Meaning
Action
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