APPENDIX C: TROUBLESHOOTING
92
MY CLOUD USER MANUAL
My router has failed. How do you manually map the drive letter?
1. Power down the device.
2. Connect the device directly to the computer's Ethernet port.
3. Power up the device. Wait until the LED turns blue before proceeding.
4. For Windows XP and Windows 7, on the Start menu:
a. Click
(My) Computer.
b. Click
My Network Places
(Windows XP) or
Network
(Windows Vista/Windows 7).
c. Select
wdmycloud
.
d. On the Tools menu, click
Map Network Drive
.
5. For Windows 8 and Windows 10, click the
File Explorer
icon
, and in the ribbon
(top of page), click
Computer > Map Network Drive
.
6. Select
wdmycloud
.
7. Leave the drive set to the default letter.
8. In the
Folder
box, type the following path:
\\device name\public.
Note: The default device name is WDMyCloud.
9. Click
Finish
.
10. Go back to the opening window of (My) Computer to view the Public folder of your
device under Network Drives.
