Merrychef eikon
®
e2s service and repair manual
46
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5 Service information
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Error log
Further details can be read by copying the error log to a USB and opening the file on a computer (.csv file).
The saved errorxxx.csv file header includes;
Oven Type
Serial Number
SRB Firmware Version
QTS Firmware Version
Oven Birth Date
Date
Filter Cycles
Door Cycles
Oven Power On Time
Left Magnetron On Time
Right Magnetron On Time
Heater On Time
Downloading a copy of the ‘Menu’ file and ‘Recipe Counter’ file may provide further information for in-depth fault diagnosis.
Cooking profile counter
1.
Enter service mode and select
‘Error log’ to display a listing of
oven component errors &
events.
2.
Scroll down the list
(if necessary) and select an
error from the list to display
individual records.
3.
Error details include:
component description, error
caused, date and time of the
error with details of failure
and range.
4.
Select
backspace to
return to the list,
again to return to
the service menu.
1.
Select ‘Oven counters’ to
display the filter & door cycles
and oven component usage.
2.
Details include the
number of filter cycles, door
cycles, total oven on time,
magnetron and heater
element power on times and
screen touches.
4.
Select
backspace to
return to the list,
again to return to
the service menu.
The error log includes;
Error Time
Error Code
Error Description
QTS Temperature
SRB Temperature
Thermocouple Temperature
Calculated Cavity Temperature
Preheat Temperature Setting
Supply Voltage
Supply Frequency
Heater Current Draw
Microwave Current Draw
Heater Power Percentage
Cooling Fan Speed (code)
Convection Fan Speed Control Voltage
Microwave Power Percentage
Convection Fan Speed Percentage
Cooking Stage Status, Time and Time Remaining
