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CHAPTER 11 TROUBLESHOOTING GUIDE
The Troubleshooting Guide is a list of symptoms of problems that may occur during routine operation.
•
“Problem” (left column) lists common operating problems.
•
“Possible Cause” (center column) lists causes of problems in the order they should be checked.
•
“Remedy / Reference” (right column) lists fixes for problems from easiest to hardest.
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“Notes” in “Remedy / Reference column are at end of the Troubleshooting Guide.
ATTEMPTING TO REPAIR OR CORRECT PROBLEMS REQUIRING A QUALIFIED CLEVELAND
RANGE AUTHORIZED SERVICE REPRESENTATIVE VOIDS THE WARRANTY
Trouble Shooting Guide
PROBLEM
POSSIBLE CAUSE
REMEDY/REFERENCE
Power indicator light
does not turn ON when
ON/OFF switch is in the
ON position
Power turned OFF at main external
power switch or breaker
Turn ON power at main external power
switch or breaker
Inoperative controls or failed light
See Note 1
Power ON but steam
does not fill
Water supply to steamer shut off
Open water supply valves
Water line strainer and/or external
filter system is clogged
Clean water supply strainer and/or filter
system
Inoperative solenoids or controls
See Note 1
Control panel POWER
indicator light ON and
steamer does not make
steam in MANUAL or
TIMED modes
Water supply to steamer shut OFF Open water supply valves
Door interlock switch not engaged
or has failed (if unit has this option)
Close door completely If problem
persists, see Note 1
Water line strainer and/or external
filter is clogged
Clean water supply strainer and/or
external filter system
Inoperative controls
See Note 1
Abnormal amount of
steam coming from drain
Hot water instead of cold water
connected to condenser fitting
Make proper connections See section
on Water Supply
Water supply to condenser turned
OFF
Open water supply valve
Condenser water line strainer
and/or nozzle clogged
Clean out condenser water supply
strainer and/or nozzle
Water supply line to condenser
blocked, broken, or leaking
Repair or replace water supply line
See Note 1
Inoperative controls or solenoids
Turn OFF electricity at main external
power switch
See Note 1
Power light is ON, but
timer does not light
(Electronic Timer models
only), no display
Inoperative controls
See Note 1
Compartment bottom
dirty with food drippings
Juices and/or food leaking from
pans
Put a solid pan under perforated pans to
catch drippings, or put less food in pans
and clean daily
Reduced Steam flow into
cooking compartment
Steam generator scale buildup
Descale steam generator with
Cleveland Range approved descaler
Inoperative or improperly adjusted
controls
See Note 1
(Continued On Next Page)
