29
Trouble Shooting Guide
(Continued)
PROBLEM
POSSIBLE CAUSE
REMEDY/REFERENCE
Water leaking from
bottom of cabinet
Broken or loose plumbing inside
steamer cabinet
Turn OFF electricity at main external
power switch and close water supply
valve(s) See Note 1
Steam and / or water
draining around
compartment door
See Warning under
Note 9
A small amount of water
condensing around the door is
normal
No action necessary
External drain not properly installed,
should be free-air vented and
pitched down.
See Notes 2 and 3
External drain is blocked or
restricted
Clean external drain
See Note 3
Door gasket or door parts worn
See Note 1
Inoperative controls inside cabinet
Turn OFF power at main external power
switch See Note 1
Water leaking from water
pipes or drain lines
Plumbing needs repair
See Note 3
ON/OFF Indicator ON
but steamer does not
make steam in timed
mode
Inoperative timer control or
damaged wiring
See Note 1
Water is flowing out of
steam ports into cooking
compartment
See Warning under
Note 9
Water probes are dirty
Turn OFF water supply to steamer and
descale steamer manually with
Cleveland Range approved descaler
See Operators Manual for instructions
If condition persists see Note 1
Inoperative controls
See Note 1
Water coming from drain
even when not cooking
Inoperative controls
See Note 1
Drain solenoid is stuck partway
open
Turn OFF power to blowdown steamer.
If problem persists, see Note 1
Steam flow does not
stop when TIMER stops.
Operating in manual mode.
Switch to timed mode for timer to
control steam flow.
Inoperative controls inside cabinet. Turn OFF power at ON/OFF lever /
switch See Note 1
Food takes too long to
cook
To verify steamer’s
proper operation see
Note 8
Pans too close to bottom of cabinet Put pans in racks near top of cabinet
Compartment overloaded with too
much food
Put less food into pan
Use fewer pans
Food is being cooked in covered
solid pans
Remove covering
Steam must have direct access to food
for cooking to take place
(Continued On Next Page)
