38
User manual
!
If the problem cannot be resolved, turn the machine off and call for Technical Assistance. Do not attempt any sort
of repairs.
13
Malfunctions and related solutions
Problem
Cause
Solution
MACHINE LACKING POWER
The machine is off.
Turn on the machine.
NO WATER IN BOILER
The water supply tap is closed.
Open the water supply tap.
TOO MUCH WATER IN BOILER
Malfunction of the electrical system or hydraulic
system.
Call for Technical Assistance.
STEAM DOES NOT COME OUT
OF STEAM SPOUTS
t
The nozzle sprayer is clogged.
t
The machine is off.
t
Clean the steam nozzle sprayer.
t
Turn on the machine.
STEAM MIXED WITH WATER
COMES OUT OF THE NOZZLES
Malfunction of the electrical system or hydraulic
system.
Call for Technical Assistance.
NO DISPENSING
Internal tank is empty.
Fill the tank with water.
WATER LEAKS FROM
THE MACHINE
t
The discharge tub is full.
t
In case of connection to the sewer drain: the drain
tube is broken or detached or has obstruction in
the water flow.
t
Empty the discharge tub.
t
Check and restore the connection of the drain tube
to the tub.
COFFEE IS TOO HOT or
TOO COLD
Malfunction of the electrical system or hydraulic
system.
Call for Technical Assistance.
COFFEE IS BEING
DISPENSED TOO QUICKLY
Coffee is ground too coarsely
Adjust the grinding of the coffee.
COFFEE IS BEING
DISPENSED TOO SLOWLY
Coffee is ground too finely.
Adjust the grinding of the coffee.
WET COFFEE GROUNDS
t
Dispensing group is dirty.
t
The dispensing unit is too cold
t
Coffee is ground too finely.
t
Coffee is too old
t
Wash the group with the blind filter
t
Wait for the group to heat up completely
t
Adjust the grinding of the coffee.
t
Replace with fresh coffee
THE PRESSURE GAUGE
INDICATES AN
UNACCEPTABLE PRESSURE
Hydraulic system failure
Call for Technical Assistance.
THERE ARE GROUNDS
IN THE CUP
t
The filter holder is dirty.
t
The filter holes are worn.
t
The coffee is not ground evenly.
t
Clean the filter holder.
t
Replace the filter.
t
Adjust the grinding suitably.
THE CUP IS DIRTY WITH COFFEE
SPURTS
t
Coffee is ground too coarsely
t
The filter edge is damaged
t
Adjust the grinding of the coffee.
t
Replace the filter.
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