TRENDnet User’s Guide
TV‐IP328PI
© Copyright TRENDnet. All Rights Reserved.
46
Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under
normal use and service, for the following lengths of time from the date of purchase.
TV‐IP328PI – 3 Years Warranty
If a product does not operate as warranted during the applicable warranty period,
TRENDnet shall reserve the right, at its expense, to repair or replace the defective
product or part and deliver an equivalent product or part to the customer. The
repair/replacement unit’s warranty continues from the original date of purchase. All
products that are replaced become the property of TRENDnet. Replacement products
may be new or reconditioned. TRENDnet does not issue refunds or credit. Please
contact the point‐of purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or
memory data of customer contained in, stored on, or integrated with any products
returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to
service the product by any unauthorized service center. This warranty is voided if (i)
the product has been modified or repaired by any unauthorized service center, (ii)
the product was subject to accident, abuse, or improper use (iii) the product was
subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable
warranty period and providing a copy of the dated proof of the purchase. Upon
proper submission of required documentation a Return Material Authorization (RMA)
number will be issued. An RMA number is required in order to initiate warranty
service support for all TRENDnet products. Products that are sent to TRENDnet for
RMA service must have the RMA number marked on the outside of return packages
and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment.
Customers shipping from outside of the USA and Canada are responsible for return
shipping fees. Customers shipping from outside of the USA are responsible for
custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR
REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF
ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF
TRENDNET’S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR
TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND
THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES
FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,
LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE,
OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION.
THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY
PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
Governing Law: This Limited Warranty shall be governed by the laws of the state of
California.
Some TRENDnet products include software code written by third party developers.
These codes are subject to the GNU General Public License (“GPL”) or GNU Lesser
General Public License (“LGPL”).
Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section
and look for the desired TRENDnet product to access to the GPL Code or LGPL Code.
These codes are distributed WITHOUT WARRANTY and are subject to the copyrights
of the developers. TRENDnet does not provide technical support for these codes.
Please go to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/
lgpl.txt for specific terms of each license.
2/15/2020
TV‐IP328PI 1.0
