4 • Troubleshooting
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If the system pressure falls below the low pressure limit, the pump stops and
this error message appears. Pressure limits can be set in the Chromeleon
Server Configuration or in the control program.
To troubleshoot:
1. Make sure the eluent reservoir is full.
2. Check for liquid leaks (see
3. Check that the waste valve is closed.
5. Restart the pump.
If the auxiliary valve fails to switch position within 1 second of being toggled,
the Dionex ICS-1100 Moduleware reports an error to Chromeleon and this
error message appears.
To troubleshoot:
1. If a sequence is being executed, terminate the sequence by selecting
Batch > Stop
in Chromeleon.
2. Try to toggle the valve from position A to position B by clicking the
corresponding buttons on the Dionex ICS-1100 Control panel in
Chromeleon (or by clicking the
Valve_2
commands under
Pump_ECD
in
the Commands dialog box).
3. Turn off the Dionex ICS-1100 power briefly and then restart.
4. If the problem persists, repeat
5. If the problem persists, contact Thermo Fisher Scientific for assistance.
PUMP UNDER PRESSURE
SECOND VALVE ERROR
Содержание Dionex ICS-1100
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