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Boot Firmware Error Codes

FSC

Display Message

Description

Source of Failure

Suggested Action

B001

Boot ROM CRC Error

B002

Code ROM CRC Error

B003

Boot RAM Test Failed

B004

Boot CPU Test Failed

B005

Boot ENC Test Failed

B006

Boot UART Error

B007

Boot Comm Open
Error

A power-up error was
detected.

Robotics Assembly

Press the REBOOT
button on the Control
Panel or flash with new
firmware. See Chapter
4.

Power-On Self Test Error Codes

FSC

Display Message

Description

Source of Failure

Suggested Action

4001

Uart 1 Error

4002

Uart 2 Error

Internal serial port error Robotics Assembly

Press the REBOOT
button on the Control
Panel.

If this does not correct
the error, contact
Tandberg Data.

Menu Mode Error Codes

FSC

Display Message

Description

Source of Failure

Suggested Action

5610

BREAK Detected

5611

DACI Locked

5612

DACI Busy

5613

Drive Busy

5614

Illegal CDB

5615

Illegal Parameters

5617

Unknown Command

5618

DACI Poll Error

5619

Illegal Data

Unexpected status
returned from drive.

567F

Status Timeout

No response from
drive.

Drive Assembly

Press the REBOOT
button on the Control
Panel.

Tandberg SLR Autoloader Service and Repair Manual

Содержание SLR AUTOLOADER - SERVICE AND

Страница 1: ...ANDBERG SLR AUTOLOADER SERVICE AND REPAIR MANUAL TANDBERG DATA ASA P O Box 134 Kjels s N 0411 OSLO NORWAY Phone 47 22 18 90 90 Telefax 47 22 18 95 50 Tandberg Data ASA Part No 43 20 72 03 December 200...

Страница 2: ...l This publication may describe designs for which patents are granted or pending By publishing this information Tandberg Data ASA conveys no license under any patent or any other rights Every effort h...

Страница 3: ...Installation 25 Chapter 3 Operation 26 System Power Up 26 Selecting the Control Panel Display Modes 27 The SLR Autoloader Menu Map 27 Navigating Through the Menu Map 28 Entering the Menu Mode 28 Exit...

Страница 4: ...56 Possible Upgrade Problems 56 Chapter 6 Troubleshooting 57 The Fault Screen 57 Error Codes 58 Chapter 7 Parts Removal and Replacement 65 The Drive 66 To remove the drive 66 To replace the drive 68...

Страница 5: ...ficiency to more than 99 and can potentially double the capacity and performance of a drive The entire system is under host control via an industry standard SCSI interface Its tape handling robotics a...

Страница 6: ...08 SLR 100 50 GB 100 GB 400 GB 800 GB Tandberg 1108 SLR 140 70 GB 140 GB 560 GB 1 12 TB Table 1 1 Data Storage Capacity Data Transfer Rates SLR Model Maximum Sustained Rate Native Maximum Sustained Ra...

Страница 7: ...ility Product Description The SLR Autoloader family of products includes several features designed to increase the ease of use and utility of the product This includes a removable 8 cartridge magazine...

Страница 8: ...r Control Panel with LCD display and Control Buttons LED indicators and the Front Door Panel Control Panel The control panel presents A backlit green LCD matrix display Four control buttons Two LED in...

Страница 9: ...d when the loader is idle The Menu button top right lets you enter menu mode where you can select configuration options and perform unit diagnostics When you enter menu mode the buttons are re identif...

Страница 10: ...power must be applied The hinged door swings open to the left permitting access to the tape cartridge magazine While the door usually remains locked during normal operations you can open it even with...

Страница 11: ...oves into its loader compartment it should move inward until it snaps into place The two chassis metal detents snap into the magazine slots in its top surface The magazine locks into position when you...

Страница 12: ...r to loading it into its bay in the SLR Autoloader LOADING VIEW 2 DIAGONAL SIDE VIEW Better view of the front end of the magazine entering its bay of SLR Autoloader LOADING VIEW 3 FRONT VIEW View of m...

Страница 13: ...bar code and replaces it in the magazine If the magazine is full then it takes approximately 150 seconds in addition to the normal inventory calibration time to scan all cartridges since one cartridge...

Страница 14: ...le Check Char option for the most reliable bar code reader function Position the label centrally on the cartridge spine with the six alphanumeric characters aligned with the cartridge s base plate Ord...

Страница 15: ...5 From the DIAGNOSTICS menu scroll down to and select Barcode Calibration The SLR Autoloader fetches the cartridge from Slot 2 and moves the cartridge back and forth across the bar code reader sensor...

Страница 16: ...roduct Information Label includes Model and Serial numbers and cautionary information Note The two empty screw holes on the bottom of the panel are intended for use only if you mount the unit in a rac...

Страница 17: ...110 240 VAC The power supply is capable of operating at 50 or 60 Hz without modification AC power from a properly grounded outlet is supplied through a line power cable shipped with the SLR Autoloader...

Страница 18: ...second connector must be terminated using the supplied LVD SE dual mode terminator Ethernet Port The Ethernet port is reserved for future use Diagnostic Port The Diagnostic port RS 232 is used to upl...

Страница 19: ...This Page Intentionally Left Blank Tandberg SLR Autoloader Service and Repair Manual 15...

Страница 20: ...Data for repairs Review the contents of the shipping container to be sure that all parts were included in the shipment A complete package for the SLR Autoloader consists of the following items A facto...

Страница 21: ...asily If it doesn t remove the magazine and investigate the internal shuttle area through the front panel door with a flashlight See Appendix C for instructions on opening the door without power Make...

Страница 22: ...ine to have a better view of the internal shuttle area 7 Push the locking pin in slowly through the hole on the bottom now facing right through to the hole in the metal rack plate on the top side faci...

Страница 23: ...SLR Autoloader permits the mounting of up to two units in a single shelf of a standard 19 rack Both units attach to a rack chassis The units are secured to the rack chassis by rear brackets and fasten...

Страница 24: ...t Step 5 for the right endcap The rack chassis is now ready to mount the SLR Autoloader unit s Installation of SLR Autoloader s To install a single SLR Autoloader 1 Attach to either the left or right...

Страница 25: ...r Input Plug see the illustration below and your line power outlet SCSI bus connection to the host 68 pin LVD or SE Connect the SCSI Cable between the SCSI Out connector of the Host Adapter to the SCS...

Страница 26: ...properly is the appearance of the cartridge map on the display panel along with the green Ready LED being lit See the beginning of Chapter 3 Operation for an example of a cartridge map on the display...

Страница 27: ...r is supplied with your unit packaged in the accessory kit bag This terminator must be installed onto the device used at either end of a SCSI bus such as the first or last device along a daisy chain o...

Страница 28: ...Autoloader must be connected in daisy chain fashion That means that the cable from the interface card must be connected to the incoming SCSI connector of the first SCSI device the cable from the outg...

Страница 29: ...rnal SCSI bus lengths Software Installation The SLR Autoloader comes completely equipped with all necessary on board firmware pre installed at the factory You must install and set up the host software...

Страница 30: ...in combination When the loader is moving messages describing the activity such as Fetching Taking Inventory etc appear here Line 1 also reports the drive status as Active during read write operations...

Страница 31: ...SCSI Id Drive SCSI Id Loader Parity Vendor Id Product Id Negotiating Mode Transfer Rate Mode Pg 1F Length TUR Reporting Init Elem Status Unit Attn Reporting SCSI Mode Cartridge Map Drive Info Drive Ty...

Страница 32: ...the menu option labeled Back until the Main Menu screen is displayed At this time press Menu control button to return the display to the Default screen System Data Menu The System Data menu options c...

Страница 33: ...lor Selected Loader Mode Random 2 Random Sequential Sequential Mode Normal 2 Normal Recirculate Displayed if selected in Loader Mode Baud Rate 115 000 7 2400 9600 19200 38400 57600 and 115200 Enable B...

Страница 34: ...UTOLOADER 3 SLR AUTOILOADER LXB and Vendor Unique Negotiation Mode Do Not Initiate 2 Do Not Initiate Initiate TransferRate Sync 10MB sec 3 Async Only Sync 5 MB sec and Sync 10 MB sec Mode Page 1F Leng...

Страница 35: ...eric string to the SLR Autoloader firmware When this option is selected the operator may schroll through a list containing this information Firmware Revision This option displays the Autoloader FW rev...

Страница 36: ...Base One Based Zero Based AutoClean Disabled Enabled Displays if cleaning slot is selected Loader Mode Random Sequential Sequential Mode Normal Recirculate Displays if selected in Loader Mode Baud Ra...

Страница 37: ...5 Loader Parity Disabled Enabled Product ID SLR AUTOLOADER LXB Vendor Unique Vendor ID TANDBERG OVERLAND Vendor Unique Negotiation Mode Do Not Initiate Initiate Transfer Rate Asynch Only Sync 5 MB sec...

Страница 38: ...xit Download Config Select this option Select next or Exit Set Defaults Select this option Select next or Exit Pass Thru Select this option Select next or Exit Reboot Module Select this option Select...

Страница 39: ...of cartridges A cartridge set consist of all cartridges starting with the first cartridge in the magazine or the first cartridge after an empty magazine slot The set is ending with the last cartridge...

Страница 40: ...respond to a TUR command with a ready status and the host can continue the backup operation on the new cartridge A restore operation operates the same way When a tape is read to End of Data it is unl...

Страница 41: ...t the write protect switch of each cartridge to enable or disable data recording To enable data recording rotate the write protect switch until it points to the unlocked icon To disable data recording...

Страница 42: ...host computer When you must load or unload a specific cartridge using the control buttons on the front panel do the following To load a cartridge 1 Press the Load button The screen displays a cartridg...

Страница 43: ...available empty cartridge slots on line two CANCEL SLOT 1 SELECT 2 Select the cartridge slot number of your choice Press the button to increment and the button to decrement 3 Press the SELECT button...

Страница 44: ...ront of the module is closed and locked open it as follows 1 Press the Open Door button The magazine door swings open 2 Slide the magazine through the door opening with the cartridges protruding from...

Страница 45: ...lling out the magazine Using your thumb for leverage can crack the display panel Such damage can lead to INJURY or ELECTRICAL SHOCK The following illustration shows the correct way to remove the magaz...

Страница 46: ...ted for the change to tale full effect If any such options are changed the loader will automaticly reboot when exiting from the main menu Setup Options Autoloader Options Unload Mode Determines how th...

Страница 47: ...s not display unless you have selected a cleaning slot Loader Mode Allows the loader to be used as either a random access device or as a sequential loader device When set to Random the host has full c...

Страница 48: ...2 400 9 600 19 200 38 400 57 600 115 200 Default Enable Bar Code Enables the bar code reader When the reader is enabled the barcode of the cartridge in each occupied magazine slot and in the drive if...

Страница 49: ...on Mode Determines if SCSI negotiation is initiated by the loader Allowable values are Do Not Initiate or Initiate Transfer Rate Defines the SCSI burst transfer rate Allowable values are Synchronous 1...

Страница 50: ...ettings for all setup options in Novram Pass Thru Connects drive serial port to loader serial port allowing direct pass through Baud rate is fixed at 19 200 Reboot Module Performs a soft reboot of the...

Страница 51: ...stem prompts you for the password If you enter the password correctly the operation continues If you enter the password incorrectly a warning message displays for three seconds and the operation stops...

Страница 52: ...Utilities option is identical to this procedure for changing a Setup option except that the Utilities menu and its options are accessed instead of the Setup menu 1 From the Main menu screen press the...

Страница 53: ...on will scroll differently through the ASCII character set assigned to each character position depending on where the cursor is currently positioned 6 Starting with the default cursor position for ent...

Страница 54: ...ning Slot Disabled Set Serial Number _ _ _ _ _ _ _ _ _ _ _ _ 12 spaces SCSI Loader SCSI Bus ID 4 Drive SCSI Bus ID 5 Loader Parity Enabled Vendor ID TANDBERG Product ID SLR AUTOLOADER Negotiation Mode...

Страница 55: ...screen appears 2 Select the UTILITIES menu The Utilities menu screen appears 3 Select the SECURITY menu 4 Select Set Password The password screen appears CANCEL Passw ord 0000 ACCEPT 5 Set the passwor...

Страница 56: ...This Page Intentionally Left Blank Tandberg SLR Autoloader Service and Repair Manual 52...

Страница 57: ...zine correctly WARNING The cleaning cartridge should not be installed in any other slot than slot 8 An attempt to do so will most likely result in an operation error Installing a Cleaning Cartridge 1...

Страница 58: ...n Drive from the Maintenance section of the Utilities menu Automatic Method Make sure that Cleaning Slot and Auto Clean are enabled in the Setup Menu This allows the loader to automatically load a cle...

Страница 59: ...on 03 02 Note Read this entire procedure before you perform an upgrade 1 Install the FlashIt utility suitable for your operating system on your computer or server were the loader is connected 2 Make s...

Страница 60: ...Firmware upgrade via the serial port A new firmware may also be uploaded via the serial debug port at the back of the loader To use this option the operator needs a special serial debug utility progr...

Страница 61: ...rmation Line 4 displays available corrective actions that you can start with a press of the associated control panel button If the corrective action is Reboot a hard error has occurred and the loader...

Страница 62: ...r Unable to open Drive com port Robotics Assembly Press the REBOOT button on the Control Panel Novram Error Codes FSC Display Message Description Source of Failure Suggested Action 0301 Novram Init Er...

Страница 63: ...SI Cnt Cmd SCSI Controller did not recognize the command 1007 SCSI Invalid Element SCSI Process detected an unexpected error condition 1009 SCSI Invalid Int SCSI Controller posted an unexpected interr...

Страница 64: ...eived while door was open 200A Menu Mode A command was received while unit was in Menu mode 200C Cart Unaccessible An attempt was made to fetch a cartridge from a drive not in ejected state Applies wh...

Страница 65: ...s not recognice the tape type 2917 Write Protected Cart The tape cartridge is write protected 203C Illegal Tape Type The drive can not write on this cartridge type 2963 298B Drive Selftest execution e...

Страница 66: ...or damaged Robotics Assembly or Magazine 302 3 Calibration Failed The inventory and slot cailbration failed Check for damaged magazine or debris in mechanism If none contact Tandberg Data 304 0 Motor...

Страница 67: ...rce of Failure Suggested Action 4001 Uart 1 Error 4002 Uart 2 Error Internal serial port error Robotics Assembly Press the REBOOT button on the Control Panel If this does not correct the error contact...

Страница 68: ...Tandberg Data Chapter 6 Trobleshooting This Page Intentionally Left Blank 64 Tandberg SLR Autoloader Service and Repair Manual...

Страница 69: ...t the drive module The robot shuttle assembly is part of the larger Autoloader Unit Part numbers for ordering spares and accessories are listed in Appendix B CAUTION Before performing any of the follo...

Страница 70: ...erate the door latch and the door swings open Note If the door does not open refer to Appendix C Emergency Magazine Removal 2 Turn off the power 3 Pull out the magazine and make sure that no cartridge...

Страница 71: ...hold the door panel assembly to the chassis 9 Disconnect the power serial DACI and SCSI cables from the drive 10 Remove the M3 x 6mm pan head screw and retainer that hold the drive to the chassis 11 C...

Страница 72: ...3 Following the guide channels molded into the chassis slide the drive into position between the pairs of lances 4 Attach the power serial DACI and SCSI cables to their connectors on the drive Attach...

Страница 73: ...y place the unit on its left side 9 Insert the four M3 button socket head screws into the underside of the painted cover 10 Turn the unit back upright so that it is resting on its feet 11 Insert a mag...

Страница 74: ...door swings open Note If the door does not open refer to Appendix C Emergency Magazine Removal 2 Turn off the power 3 Pull out the magazine and make sure that no cartridges are left in the robot shutt...

Страница 75: ...lat head Phillips screws that fasten the right side panel of the unit and remove the panel Turn the unit over on its feet 10 Using a lens duster purchased from a camera shop carefully brush then blow...

Страница 76: ...er cleaning 1 Replace the right side panel and fasten with 10 M3 x 6mm flat head Phillips screws 2 Turn the unit upright so that it is resting on its feet 3 Starting from the back slide the painted co...

Страница 77: ...ssembly 1 Press the Open Door button The robot shuttle moves over to operate the door latch and the door swings open Note If the door does not open refer to Appendix C Emergency Magazine Removal 2 Tur...

Страница 78: ...of the unit 8 Facing the front gently place the unit on its left side 9 Remove the 10 M3 x 6mm flat head Phillips screws that fasten the right side panel of the unit and remove the panel 10 Remove the...

Страница 79: ...a slow uniform pressure gently lift the shuttle assembly upward As the assembly rises the pinion gears turn in their vertical racks and the shuttle gear train is gently back driven 14 When all the pi...

Страница 80: ...side with the bottom toward you and the painted cover and right side panel removed 3 Holding the shuttle assemble with both hands tilt the assembly so that the two rollers contact the chassis bottom u...

Страница 81: ...pressure gently push the shuttle assembly downward for about inch 1 27 cm As the assembly lowers the pinion gears turn in their vertical racks and the shuttle gear train is gently driven 8 Check the u...

Страница 82: ...f its travel 11 Insert the four M3 x 6mm flathead Phillips screws that fasten the lower magazine guide assembly 12 Attach the ribbon cable to the main PWB and replace the retainer 13 Replace the right...

Страница 83: ...on its left side 17 Insert the four M3 button socket head screws to fasten the underside of the painted cover 18 Turn the unit upright again so that it is resting on its feet 19 Apply power to the uni...

Страница 84: ...Tandberg Data Chapter 7 Parts Removal and Replacement This Page Intentionally Left Blank 80 Tandberg SLR Autoloader Service and Repair Manual...

Страница 85: ...e 10 sec max including picking from slot Unload Time 10 sec max including returning to slot Load to Ready Time 30 sec max Sustained native data transfer rate maximum SLR140 6 0 MB sec 21 6 GB hr SLR10...

Страница 86: ...nsing 20 to 80 Altitude 1000 to 10 000 ft 304 8 m to 3048 m Non Operating Packed or Unpacked Ambient Temperature 4 F to 140 F 20 C to 60 C Temperature Gradient 2 F min 36 hour 1 C min 20 C hour Wet Bu...

Страница 87: ...nce with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does caus...

Страница 88: ...Tandberg Data Appendix A Specifications This Page Intentionally Left Blank 84 Tandberg SLR Autoloader Service and Repair Manual...

Страница 89: ...LR60 006784 006137 006840 006560 Loader Assembly PS 2 Grey Black 006449 006450 Accessories Data Cartridge 431891 Cleaning Cartridge 005678 2 Bar Code Labels 5 sets 10 pieces each 432075 Magazine 43207...

Страница 90: ...Tandberg Data Appendix B Spares Accessories This Page Intentionally Left Blank 86 Tandberg SLR Autoloader Installation and User Manual...

Страница 91: ...hangs the tabletop enough to open freely 3 Locate the oval shaped slot in the bottom of the chassis 4 Insert a straightened paperclip or similar narrow tool approximately inch into the opening at the...

Страница 92: ...Tandberg Data Appendix C Emergency Magazine Removal This Page Intentionally Left Blank 88 Tandberg SLR Autoloader Installation and User Manual...

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