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TimeProvider 2300/2700 User’s Guide
098-00564-000 Revision A3 – July, 2013
Chapter 5 Maintenance and Troubleshooting
Upgrading the Firmware
TP 2300/2700 Upgrade
This method is the easiest and quickest upgrade method, but there will be Loss of
Service (LOS) at reboot. The upgrade will take approximately 7 minutes to
complete. The TP 2300/2700 must be rebooted after it has been upgraded for the
new version of firmware to take effect.
1. Verify that SSH or telnet connection to the TP 2300/2700 is available
2. Upgrade using the command "
upgrade <filepath> [ftp: | scp:]
<ftp-ip-address> <username>
"
3. Enter the password for the server when prompted.
4. Enter “Yes” when queried if you want to reboot the system after the firmware is
upgraded.
5. Verify that the TimeProvider 2700 is running correctly by issuing commands
"
show status
", "
show alarm
", and "
show inventory
". If the system is showing
an alarm for a setting that is disabled, re-enable and disable that setting and the
alarm will be cleared.
Example:
To upgrade the TimeProvider 2300/2700 using the upgrade file path of
“/symm/TimeProvider_EdgeMaster/current_upd”, FTP server IP address
192.168.5.56, username: “bob321”, Password: “bob1231”.
TP2700> upgrade /symm/TimeProvider_EdgeMaster/current_upd
ftp:192.168.5.56 bob321 <
enter
>
Password: bob123! <
enter
>
Note:
The FTP firewall is set to “Block” by default. Use the following
command to set the MGMT firewall to “Allow” for telnet
communications:
set firewall mgmt ftp allow
Note:
The TimeProvider 2700 only supports active FTP; it does not
support passive (PASV) mode.
Note:
Configuration changes made after the upgrade but before the
reboot will not be available after the reboot. The configuration after
reboot will be the same as that immediately after the upgrade.