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101

Chapter 4: Troubleshooting

© 2012 Stenograph, L.L.C.

Diamante Technical Support

If you encounter a problem you cannot solve

,

 a Diamante Support Specialist is available to assist you at:

1.800.323.4247 or 1.630.532.5100, touch 2, then 2

8:00 a.m. to 6:00 p.m. (CT) Monday through Friday, 

Excluding Stenograph Holidays

To assist the Specialist, have the Diamante with you, know your customer number and know your 
Diamante serial number. The serial number is located on the bottom of the writing machine. Be prepared 
to describe your question or problem in detail. 

Wireless Communication

Stenograph provides WiFi wireless support only when you are using the Diamante WiFi Router kit. Other 
WiFi routers may work but are not supported by Stenograph.

Stenograph provides Bluetooth wireless support when you are using the Diamante Bluetooth Wireless 
Communication kit. Other wireless adapters and software may work but are not supported by 
Stenograph.

Accessories

Accessory items for your Diamante are available from the Stenograph web site. Visit 

www.stenograph.com

.

Содержание Diamante

Страница 1: ...Diamante User Guide ...

Страница 2: ...ed to any third party nor used by the recipient except under the terms and conditions of the purchase agreement between the customer and Stenograph L L C Changes may be made periodically to the information in this publication Such changes will be incorporated in any new edition of this manual Stenograph L L C is a Pettibone Company Case CATalyst EasyLock Diamante TrueStroke Technology patent pendi...

Страница 3: ... don t have to worry about leaving the batteries on the charger overnight or over a weekend Be aware that batteries are consumable items and are usually ready to be replaced every twelve to eighteen months EasyLockTM Z12 tripod positioning with a positive locking mechanism provides quick and easy setup Simply open and set the tripod on the floor and place your machine on it according to the instru...

Страница 4: ...t of the shorthand machine appropriately for your body Position the shorthand machine comfortably close to you Place the tripod between your knees Do not sit sidesaddle Minimize the use of the shorthand machine on surfaces other than the tripod stand At Your Computer Place the monitor screen perpendicular to the window to help avoid glare Adjust or close window coverings Arrange materials such as ...

Страница 5: ...Chapter 3 Writing on the Diamante 33 Accessing Diamante Features 34 Writing Jobs 37 A An Resolution 39 Audio 40 Auto Conflict Resolution 43 Backup SD Card 44 Beeper Volume 46 Brief It 47 Copy Log 51 Data SD Card 52 Dictionaries 55 Display Set Strokes Per Minute SPM 58 Electronic Marks 59 J Defines 60 Job Statistics 68 Keyboard Layout 69 Keyboard Settings 70 Memory 74 New View 76 Options 77 Prompt ...

Страница 6: ...unication 95 Wireless 96 Chapter 4 Troubleshooting 97 Troubleshooting Tips 97 Diamante Technical Support 101 Appendix A Updating Diamante Software 103 Appendix B Diamante Utilities 105 Personalize the Diamante Splash Screen 106 Convert Date Time to Stentura Format 108 Convert RTF CRE Dictionaries 110 Backup SD Card Reader 113 TrueView 115 Index 125 ...

Страница 7: ...this guide Package Contents Your new Diamante comes with the following items Diamante Carrying case EasyLockTM Z12 tripod 1 main removable rechargeable battery pack 110 220 AC adapter charger 1 Data SDHC card 4 GB 1 Backup SDHC card 4 GB USB SD Flash Drive reader USB cable 6 ft Diamante Wave Utilities and Tutorial CD Optical quality spray cleaner and cleaning cloth Stenograph One Year Commercial W...

Страница 8: ...Diamante User Guide 8 2012 Stenograph L L C Diamante Features ...

Страница 9: ...estamps job dictionary and audio Adjust beeper volume Set the Tilting screen brightness and text color and font size Update Diamante software from Internet download via USB Date and timestamp note files Automatically load main and job dictionaries J Define entries from the Diamante to a job dictionary A An resolution Auto Conflict and suffix handling for readback Search for and display the previou...

Страница 10: ... as loading dictionaries setting audio options customizing the Tilting screen searching steno and text and changing the Tilting screen view Chapter 4 Troubleshooting Troubleshooting suggests possible solutions to some common situations that you may encounter when using the Diamante Appendix A Updating Diamante Software Updating Diamante Software instructs you how to download available updates for ...

Страница 11: ...nsure your computer speakers are turned On 3 Insert the Diamante Wave Utilities and Tutorial CD into the CD ROM DVD drive on your computer If the AutoPlay dialog box displays click Run autorun exe 4 The Diamante Wave Utility dialog box displays Click Diamante Utilities User Guide and more 5 The Diamante Utility dialog box displays Click Video Tutorial Clips 6 Click the lesson you want to view The ...

Страница 12: ...Diamante User Guide 12 2012 Stenograph L L C ...

Страница 13: ...onents of your Diamante This includes details on battery charging and use communication ports and setup function buttons for accessing menus Status LCD icons adjusting the Tilting screen resetting the writing machine and assembling and attaching the tripod Diamante Ports Chapter 2 Hardware ...

Страница 14: ...o retain the Diamante date time and user settings This battery has a lifespan of approximately 10 years Charging the Batteries When the Diamante is powered by the AC adapter charger both the main battery and backup battery levels are automatically maintained The batteries fully charge in 4 5 hours You can use your writing machine while the AC adapter charger charges the batteries If you have an ad...

Страница 15: ... running black and yellow stripes When the batteries are fully charged a plug icon replaces the battery icon until you disconnect the AC adapter charger Battery Charging Battery Fully Charged When the main battery is charging the Status LCD displays black bars in running sequence from left to right The black bars are not visible when you are writing but redisplays when you close the job When the D...

Страница 16: ...cally charges when the charger adapter is attached State the most recent charging history When checking battery status with the adapter charger not attached the message Not Charging displays If the adapter charger was removed before the charging is complete an INCOMPLETE message displays along with a Cause of Failure message indicating the charger was removed 5 When finished press OK Quit 6 To dis...

Страница 17: ...completely drained The battery icon flashes on and off a battery with black and yellow running stripes indicates the Diamante is plugged into the AC adapter charger and the batteries are charging Tilting Screen Battery Messages The Tilting screen displays four progressive warning messages as the main battery level becomes low Main battery Danger Battery Low Main Battery Danger Recharge Battery Now...

Страница 18: ... between the Diamante and CAT software See USB Virtual Serial Port Communication on page 21 for details You can use the USB Realtime and Read communications with USB compatible CAT software such as Case CATalyst version 4 096 or higher The Diamante USB drivers are located on the Diamante Wave Utilities and Tutorial CD which comes with your Diamante They are also available for download from the Ste...

Страница 19: ...on loading the driver Updating With the USB Cable Software updates for your Diamante when available can be easily downloaded from the Stenograph web site Once downloaded onto your computer you can load the software update onto your Diamante over a USB cable See Updating Diamante Software on page 103 for more information about updating the Diamante Connect for Realtime Writing To connect your Diama...

Страница 20: ...port settings do not apply 5 Write a few strokes on the Diamante before starting realtime If you loaded a dictionary onto your Diamante the translated steno displays on the Tilting screen If the USB realtime connection is active when you take a break the realtime screen may not display new steno strokes when you resume writing This may happen when the USB port becomes inactive after remaining idle...

Страница 21: ...a bench conference and then reconnect when finished To establish USB virtual serial port communication 1 Ensure your Diamante and computer are turned On and are fully booted 2 Each end of the USB cable has a different connection plug Insert the appropriate end of the USB cable into the USB B client port on the back of the Diamante and the other end into a USB port on the computer Windows XP Insert...

Страница 22: ...n the Diamante Wave Utilities and Tutorial CD for information about Diamante WiFi wireless setup configuration and use You can also download the guide from the Utilities and Links download page at www stenograph com Stenograph provides WiFi wireless support only when you are using the Diamante WiFi router kit Other WiFi routers may work but are not supported by Stenograph Bluetooth Wireless Commun...

Страница 23: ...the Tilting screen Press the associated button just below a function on the menu bar to perform the action For example on the Opening menu the word Off displays above the left most button Pressing Off turns the Diamante Off Again on the Opening Menu press the Dict button to select a job dictionary When you press Dict another menu displays listing more menu choices related to using dictionaries Fro...

Страница 24: ...he wheel allows you to customize the tension to your particular writing touch Do not force the wheel past either stopping position Adjust Depth of Stroke To adjust the depth of stroke 1 Face the front of the Diamante 2 Do one of the following To shorten the stroke depth roll the left thumbwheel toward the front of the Diamante To lengthen the stroke depth roll the left thumbwheel toward the back o...

Страница 25: ...onsive when it receives a series of commands it does not recognize If the Diamante appears unresponsive press the Reset button on the back of the Diamante When you press the Reset button the Diamante reboots and is then ready to use If you had a file open before pressing Reset the Diamante ends the job and the file closes A message displays about the recovered file Press OK to continue Start writi...

Страница 26: ... Diamante Backup SD card slot is write protected a message displays Writing is not possible until you unlock the card The Backup SD card is designed as a backup and is not intended for archiving steno notes Stenograph recommends you carry at least one additional SD card in the event the Data SD card becomes full or in a rare instance that an SD card in the Diamante becomes unusable The Diamante is...

Страница 27: ... damage the card Remove a Data or Backup SD card 1 Use your index finger to gently push the SD card and then release your finger You should feel the SD card release from the slot 2 Remove the card from the slot You should be able to easily remove the card from the slot If you cannot easily remove the card it is not released Repeat Step 1 Insert a Data or Backup SD card 1 Hold the card with the not...

Страница 28: ... job dictionaries and audio files If you have an SD slot built into your computer insert the Data SD card directly into the slot You may not need the USB SD Flash Drive reader for all read functions It is necessary to read the Backup SD card using the USB SD Flash Drive reader that came with your Diamante or another reliable USB based external SD card reader A built in SD card slot reader on your ...

Страница 29: ...sing a USB cable for writing The icon only displays when there is an active realtime connection When you end realtime or disconnect the cable the icon does not display The battery icon displays when the backup battery is charging The backup battery is automatically maintained when charging the main battery This icon does not display if the backup battery does not need to be charged A row of rectan...

Страница 30: ...sages menu bar from which you select options or perform an action warning messages such as Low Battery Cleaning the Tilting Screen 1 Turn the Diamante Off It is easier to see the areas that are dirty when the screen is dark 2 Very gently wipe the screen using the cleaning cloth that came with your Diamante or a microfiber cloth available in computer camera and eyeglass stores Do not use materials ...

Страница 31: ...the recessed tilt mechanism To attach the tripod follow these steps 1 Fully extend each leg of the tripod making sure the braces lock 2 Set the tripod on the floor 3 Loosen the thumb lock knob on the tripod base 4 Extend the inner tripod tube to a comfortable height 5 Turn the tripod head so that one of the flat sides of the tripod head is facing you and tighten the thumb lock knob EasyLock Z12 Tr...

Страница 32: ...fortable for your writing style To tilt the Diamante 1 Open the Tilting screen before adjusting the tilt position of the Diamante 2 Position one hand on the back of the Diamante behind the Tilting screen and the other hand on the front of the machine under the vowel keys 3 Gently lift up or push down to the desired position The movement of the Tilting mechanism is stiff to ensure the position of t...

Страница 33: ...a Data SD card to store steno notes timestamps audio files when the audio option is selected and the associated job dictionary when J Defines are created for the job The Backup Secure Data SD card that comes with your Diamante is used as a backup for your steno notes timestamps and audio This card is formatted at the Stenograph factory If you insert a different SD card in the Backup SD slot it mus...

Страница 34: ...nts to Keyboard Settings and load keyboard profiles start test mode create j defines open the second menu Second Menu Pressing More on the Opening menu displays the second menu Second Menu The second menu provides access to features that allow you to display Diamante software version free space on the Data SD card and wireless information display job data such job size number of pages and the use ...

Страница 35: ...ond Writing Menu The second Writing menu includes features that allow you to toggle the Tilting screen display between steno only text only text with vertical notes or text and Brief It when Brief It is active scroll through the steno or text on the Tilting screen search for the last Q A untranslate StenoMark and steno on the Tilting screen display status information about the Diamante set audio o...

Страница 36: ...ing Quit on the Brief It menu returns you to the First Writing menu Return to Opening Menu Pressing End on the First Writing menu automatically closes the current job and returns you to the Opening menu If the Prompt to End Job option is active you are prompted with a confirmation message to close the job each time you press the End button ...

Страница 37: ...the battery is fully charged As the battery level changes or the Diamante is charging the gauge changes See Batteries on page 14 for more information about Diamante batteries the approximate amount of space remaining on the Data SD card See Data SD Card on page 52 the microphone gauge displays when you begin writing and indicates the audio is recording The gauge shows the sound level for the recor...

Страница 38: ...tinue writing to cancel the message See Prompt to End a Job Option on page 78 for information about the Prompt to confirm ending job option The Diamante names files using a year month date and time format For example 20090716 142341 July 16 2009 at 2 23 41 p m Job files are stored in folders identified by year and month For example 200907 By default the newest file is listed first 7 To turn the Di...

Страница 39: ... no quotes in your dictionary in order for the A An Resolution feature to work If the dictionary entry is defined as a conflict this feature does not work as described To turn A An resolution Off or On 1 From the Opening Menu press Setup Trans Opt The current status of the A An option displays on the screen 2 Press the Up Down buttons as necessary to highlight the A An option 3 Press the On Off bu...

Страница 40: ...ops recording The following message displays Space is Low Audio Has Stopped Recording To Data SD Card See Data SD Card on page 52 to change the Data SD card while writing Diamante audio options enable you to listen to the recording live You can connect a headset or speakers to the Diamante for audio playback See Audio Playback on page 42 for more information about audio playback Audio Hardware Set...

Страница 41: ...tically pause the recording after a specific period of time when no new steno is being input from the steno machine Audio recording automatically resumes when you begin writing Using this feature can help conserve SD card space when recording audio on jobs where long or frequent pauses occur Use the and buttons to set the wait time before pausing the audio The range is between 5 seconds and 15 min...

Страница 42: ...peakers or headset is required for audio playback To play audio while writing a job 1 Using a Search feature look for any of the following Last Q Last A Last Mark Steno or Untranslate See Search on page 81 for information about searching 2 When you identify the position in the file from which you want to playback the audio press the Play button The Diamante begins the playback and simultaneously h...

Страница 43: ...is option does not affect the realtime output when writing realtime to a computer To turn Auto Conflict On or Off 1 From the Opening Menu press Setup Trans Opt The current status of the Auto Conflict Resolution option displays on the screen 2 Press the Up and Down buttons as necessary to highlight the Auto Conflict Resolution option 3 Press the On Off button to toggle the Auto Conflict Resolution ...

Страница 44: ...re event it is necessary to retrieve a file from the Backup SD card you can use the Backup Card Reader utility The Backup SD card must be removed from the Diamante and inserted into a SD Flash Card Reader that connects to your computer A built in SD card slot reader on your computer cannot read the Backup SD card Ensure you reinsert the Backup SD card into the Diamante when finished The Diamante r...

Страница 45: ...kup SD Card The Diamante names job files using a year month date format followed by the time For example 20090716 142341 July 16 2009 2 23 41 p m The newest file is listed first File size accompanies each file name To view the Backup SD card directory 1 From the Opening menu press Storage Backup Files 2 Press the Up and Down buttons to scroll through the list of files 3 To display the Opening menu...

Страница 46: ...o adjust the beeper volume 1 From the Opening menu press Setup More Options 2 Press the Up and Down buttons as necessary to highlight the Beeper Volume option 3 Press the Change button to toggle the Beeper volume between Soft and Loud The Diamante emits a softer or louder tone indicating the volume level selected 4 To display the Opening menu press OK More Quit ...

Страница 47: ...ing realtime using Case CATalyst V13 or higher the definition is also sent to the global table of the Case CATalyst realtime file All J defines stored in the dictionary within memory are automatically used on subsequent jobs If you do not want to use the J Defines in another job it is necessary to clear them from the dictionary within memory See J Defines on page 60 for more information Diamante S...

Страница 48: ... on page 60 for more information Managing Briefs Diamante Suggested and Reminder briefs along with used briefs display in the Brief It pane in a color coded background The newest and last used briefs display at the bottom of the list Suggested briefs have a yellow background used briefs a gray background and Reminder briefs a green background To manage briefs during a job press More More Brief It ...

Страница 49: ...e of the Brief It pane and the text within it You can change the View to not show the Brief It pane but unless you turn Brief It Off Suggested briefs continue to be provided If you turn Brief It off during a job when you return to writing the job the View shows text on the left and vertical notes on the right When Use Brief It is set to Yes two Brief It Options are available The options Write Twic...

Страница 50: ...nsurance You want to use the brief so you write S F S F which places the words State Family Insurance in your transcript and puts the definition S F State Family Insurance in your job dictionary To use the brief again write S F You may want to use this option to try a Suggested brief before making it a definition or to prevent a possible misstroke in accepting a brief The default is Yes Only Sugge...

Страница 51: ...r analysis To copy the error information 1 From the Opening Menu press More Diag Copy Log The Diamante copies all the appropriate log information to the Data SD card placing it in the Support Info Files folder 2 To return to the Opening menu press Quit More 3 Insert the Data SD card into the USB SD Flash Drive reader or into a built in SD slot on your computer 4 Send the files in the Support Info ...

Страница 52: ...ard Format a Data SD Card You may want to format a previously used Data SD card for use in the Diamante For example you have archived all the files on the Data SD card and want to start with a clean Data SD card To format a Data SD card 1 Gently insert a Data SD card into the Data SD slot on the Diamante until you hear a soft click If the card does not insert easily do not force it Remove the card...

Страница 53: ...d until you hear a soft click If the card does not easily insert do not force it Remove the card and reinsert it ensuring it is straight without angling 4 Turn the Diamante On and continue writing View and Copy Data SD Card Files The Diamante names job file using a year month date and time format For example 20090716 142341 July 16 2009 2 23 41 p m Job files are stored in folders identified by yea...

Страница 54: ...es other file information in addition to the steno note file only the steno note file is available for copy See Memory on page 74 for more information 3 Press Folder to display the job files for the selected folder Job files display in date order newest files first with the following subfile information the file size in megabytes the estimated number of transcript pages an indicator when there is ...

Страница 55: ...ons on loading the driver To export dictionaries via WiFi you must have Case CATalyst version 12 5 or higher and a WiFi enabled Diamante version 1 13 or higher Each time you load dictionaries the newly loaded dictionaries overwrite all other dictionaries on the Diamante Dictionaries remain on your Diamante until you load dictionaries again When loading dictionaries J Defines held in the dictionary...

Страница 56: ...ies In addition to your main personal dictionary you can use Case CATalyst exported job dictionaries for translation when writing on the Diamante You must load Case CATalyst job dictionaries onto the Diamante in order to select them for translation When using the Rtf2Writer program you can load up to seven job dictionaries on the Diamante See Convert RTF CRE Dictionaries on page 110 for more infor...

Страница 57: ... you can reselect the dictionaries in the desired priority order When the Case CATalyst Power Define dictionary is loaded the Diamante automatically selects it for use when making a J Define The Power Define dictionary takes priority over all other dictionaries when creating a J Define It does not display in the dictionary list 4 Do one of the following Press Accept to save the selections The Dict...

Страница 58: ...PM while writing The Status screen shows strokes per minute data for the most recent job While writing the Status screen shows strokes per minute data for the current job 1 From the Opening menu press Setup More Options 2 Press the Up and Down buttons as necessary to highlight the Display Strokes per minute SPM option 3 Press the Change button to toggle the option between Yes and No Yes is the def...

Страница 59: ...ate the Marks in the file To mark your steno notes 1 From the First Writing menu press either Mark button When no dictionary definition exists for the Mark the symbol displays in the Text and in the Vertical Notes on the Tilting screen If you have defined the Mark in your dictionary the symbol displays in the Vertical Notes and the text definition displays in the text 2 Continue writing ...

Страница 60: ...nary in memory are automatically used on subsequent jobs If you do not want to use the J Defines in another job it is necessary to manually clear them See Clear All J Defines on page 63 You can save all the J Defines from the dictionary within the Diamante memory to a dictionary file jdefines sgdct on the Data SD and use the file in Case CATalyst as you would any job dictionary For example you can...

Страница 61: ...hest priority over other dictionaries in the J Define feature If you are using Case CATalyst V13 or higher and the Diamante V2 0 or higher when writing realtime via USB or WiFi connection the definition is sent to the global table of the Case CATalyst realtime file When creating a J Define the Power Define dictionary loads into the dictionary priority list but does not display in the list of Job D...

Страница 62: ...ls as defined in Spell Mode on page 64 or write steno defined in your dictionary as the word or format symbol you are defining Do any of the following Write a stroke that is defined in a dictionary such as Question Write a stroke that is defined in a dictionary and use the Spell Mode letters to complete the word For example write the stroke for Peter and fingerspell s e n to make Petersen Use the ...

Страница 63: ... Write All J Defines to Data SD card Are You Sure 3 Press Yes If you want to cancel the copy press No 4 While the Diamante copies the J Defines to the Data SD card the following message displays Writing J Defines to Data SD Card 5 To display the Opening Menu press Quit twice Clear All J Defines To delete all the J Defines from dictionary in the Diamante memory 1 From the Opening Menu press Dict J ...

Страница 64: ... or B c KR RBGS or KR or BG d TK RBGS or TK or D e ERBGS or AOERBGS or E f TP RBGS or TP or F g TKPW RGBS or TKPW or G h H RBGS or H i EURBGS or AOEURBGS or EU or AOEU j SKWR RBGS or SKWR or PBLG k K RBGS or K l HR RBGS or HR or L m PH RBGS or PH or PL n TPH RBGS or TPH or PB o ORBGS or OERBGS or O or OE p P RBGS or P or P q KW RBGS or KW r R RBGS or R or R s S RBGS or S or S t T RBGS or T or T u ...

Страница 65: ... FPLT D TK FPLT E EFPLT or AOEFPLT F TP FLPT G TKPW FPLT H H FPLT I EUFPLT or AOEUFPLT J SKWR FPLT K K FPLT L HR FPLT M PH FPLT N TPH FPLT O OFPLT or OEFPLT P P FPLT Q KW FPLT R R FPLT S S FPLT T T FPLT U UFPLT or AOUFPLT V SR FPLT W W FPLT X KP FPLT Y KWR FPLT Z STKPWHR FPLT or SAOE FPLT or SOE FPLT or SE FPLT ...

Страница 66: ...nthesis STPH FPLT STPH FPLT dollar sign D or D caret KA or KAR ampersand APBD or AFRP or APL asterisk AS plus sign P LS slash SHR RB or SHRARB Space SPAEUS Format Symbols Question STKPWHR or KWE or KWEU Answer FRPBLGTS or APB or APBS Colloquy KOL Paragraph P or PAR or PRAF or PAUER Delete Space TKEL or TKHRET Sticky Space KEP or KAOEP Tab TAB New Line HRAOEUPB Glue TKPWHRAOU or TKPWHRU Cap Next KA...

Страница 67: ...67 Chapter 3 Writing on the Diamante 2012 Stenograph L L C Numbers 1 S 2 T 3 P 4 H 5 A 6 F 7 P 8 L 9 T 0 O ...

Страница 68: ...for the current job When no job is active the Status screen shows strokes per minute data for the most recent job See Display Set Strokes Per Minute SPM on page 58 View Job Statistics 1 From the Opening menu press More Job Stats 2 Steno note folders display by year and month with the newest folder first Use Date Sort to toggle folders between ascending and descending order 3 Press the Up and Down ...

Страница 69: ...e Keyboard Layout should only be made when your steno keyboard layout uses a specific language steno theory 1 From the Opening menu press Setup More Options 2 Press the Up and Down buttons as necessary to highlight the Keyboard Layout option 3 Press the Change button to cycle through the available keyboard 4 To display the Opening menu press OK More Quit ...

Страница 70: ...inutes 3 If you continue to experience keystroke issues make further adjustments using the Keyboard Options From the Opening Menu press Setup More Keyboard Adjust If you need to make adjustments during a job press More Setup Keyboard Adjust 4 Perform the adjustments according to the following priority list to ensure optimal keystroke performance Use the Up Down buttons to highlight an option a Key...

Страница 71: ... to show your steno notes Stacked steno outlines indicates that the transition time is too fast Decrease the transition time setting in small increments d Return to Factory Default Settings Return all the keyboard options to the default factory settings Use the or button to select Yes If you made changes in Adjust Keys you will not prompted to save the settings as indicated in the next step 5 Pres...

Страница 72: ...board Depth and Tension Controls on page 24 for details 2 Access the Adjust Keys option Do one of the following Before writing press Setup More Keyboard Adjust Adjust Keys During a job press More Setup Keyboard Adjust Adjust Keys 3 The Keyboard Hardware Type screen displays Keyboard at rest with the deepest depth of stroke setting The line of white bars at the top of the screen represents the bott...

Страница 73: ... 20 30 minutes Reset Return all the key settings to the factory default 6 When finished press Done You are prompted to save the settings to a profile While writing you are prompted after you End the job No prompting occurs if you selected to Reset all the key settings to the factory default Keyboard Profiles A keyboard profile is a group of Keyboard Settings saved to a file When you load a saved K...

Страница 74: ...nscript pages shows for each file Files in memory can be copied to the Data SD card or to a thumb drive Files are automatically copied to the root directory of the destination drive When copying to a thumb drive be sure to insert your device before copying files Timestamp files are part of the steno note file They are not visible in the list To view and copy memory files 1 From the Opening menu pr...

Страница 75: ...your Diamante from the location with existing files The Clear Memory command does not clear the J defines held in the dictionary within memory To clear memory 1 From the Opening menu press More Diag Clear Mem 2 The Diamante prompts you with a confirmation message to delete all the files in memory 3 Do one of the following Press Yes to clear all the files When the Diamante completes clearing the me...

Страница 76: ...nly text with vertical notes and text with the Brief It pane The message Brief It Disabled displays in the cycling view when Brief It is Off You can change the Tilting screen view any time while writing a job To change the Tilting screen view 1 From the First Writing menu press More New View 2 Press New View until the desired selection displays 3 Continue writing ...

Страница 77: ...eper Volume view strokes per minute job statistics select a prompt when ending a job and change the save setting for TrueStroke files To access Options 1 From the Opening Menu press Setup More Options 2 For details about each option see the appropriate topic in this chapter Beeper Volume Display Strokes Per Minute SPM Keyboard Layout Prompt to End a Job Serial Protocol TrueStroke USB Communication...

Страница 78: ... close the job by selecting End again Pressing Cancel or continuing to write cancels the message and the job remains open To set the end job confirmation prompt option 1 From the Opening menu press Setup More Options 2 Press the Up and Down buttons as necessary to highlight the Prompt to end job option 3 Press the Change button to toggle the option between Yes and No No is the default 4 To display...

Страница 79: ...d append to the job by changing your audio settings to record audio If the job selected for reopen does not have audio and your options are currently set to record audio you can only open and append to the job by changing your audio setting to not record audio The original and appended steno notes timestamps audio and all new J Defines are stored in the same file on the Data SD card The original a...

Страница 80: ...ime When you resume writing the Diamante returns to the current spot in the testimony 1 From the First Writing menu press More Scroll 2 Use any of the following menu options New View change the view on the Tilting screen Play playback the audio Up move to a previous line Down move to the following line 3 To exit the Scroll menu continue writing or press Quit ...

Страница 81: ...p of the file Use any of the following menu options New View change the view on the Tilting screen Play playback the audio Prev Q search backward in the file for previous question Up scroll backward in the file Down scroll forward in the file 2 Continue writing or press Quit The First Writing menu and your current writing position display Search for the Last Answer 1 From the First Writing menu pr...

Страница 82: ... menu and your current writing position display Search for Steno Strokes 1 From the First Writing menu press More Search Steno The Enter Steno To Search For field displays 2 Write the steno strokes on which to search If you make a mistake press Clear and write the new strokes 3 Press OK The Diamante highlights the text for the steno outlines If the steno outlines are not found or you reach the beg...

Страница 83: ...anslate If an untranslate is not found or you reach the beginning of the file the search stops with the cursor positioned at the top of the file Use any of the following menu options New View change the view on the Tilting screen Play playback the audio Previous search backward in the file for the previous untranslate Up scroll backward in the file Down scroll forward in the file 2 Continue writin...

Страница 84: ...ion is a fixed option that displays the Diamante communication protocol when using the Virtual Serial Port driver provided by Stenograph Select Stentura as the writer in your CAT system if you are using the serial protocol with a CAT system not compatible with the Diamante USB protocol ...

Страница 85: ...e throughout the job The total number of strokes to date for all jobs taken Keyboard type and Serial Protocol The amount of space left on the Data SD card and whether or not the card is write enabled When the AC adapter charger is charging The Bluetooth target computer numeric ID computer name and the Passkey when applicable Main Battery status See Batteries on page 14 for more information Check S...

Страница 86: ...raph Technical Support Representative to test the Read and Writing features of the Diamante To activate Steno Test 1 From the Opening menu press More Diag Steno Test 2 Writing any steno stroke exits the Steno Test mode but keeps the file open To close the file press End If the option Prompt to confirm ending job is active a confirmation prompt displays Press End to close the job or continue writin...

Страница 87: ... cable Each end of the USB cable has a different connection plug Connect the appropriate end of the USB cable to the USB B client port on back of the Diamante and the other end to the USB port on the computer Diamante Back Port Panel 4 In Case CATalyst select Export 5 From the Export dialog box select the élan Fusion Diamante tab In Case CATalyst V10 04 or earlier select the élan Fusion tab 6 Chec...

Страница 88: ...written to memory or the Backup SD card and all audio recording features are disabled To turn Test Mode On or Off 1 From the Opening Menu press Setup More Test Mode The current status of Test Mode displays on the screen 2 Do one of the following Press On to use Test Mode The Status and Menu bars display in red The Diamante remains in Test Mode until you turn the feature Off or turn the Diamante Of...

Страница 89: ... the Diamante memory to a thumb drive See View and Copy Data SD Card Files on page 53 and View and Copy Memory Files on page 74 to copy files To view the contents of a thumb drive 1 Insert the thumb drive into the USB A host port on the back of the Diamante 2 From the Opening Menu press Storage Thumb 3 Do either of the following To view information about the Thumb drive press Information To view t...

Страница 90: ... Color Assignment column Some colors are less noticeable due to their subtle differences 5 Repeat steps 3 and 4 to change the color for other items 6 When finished selecting colors press Accept To exit the Color screen without changing the color press Quit 7 The Display menu reappears The color selection remains until you change them 8 Do one of the following When changing colors before beginning ...

Страница 91: ...ls 1 Do one of the following From the Opening menu press Setup Display Backlight From the First Writing menu press More Setup Display Backlight 2 Press the Up and Down buttons to highlight an option Use the and buttons to make changes Backlight Bright Level Increase or decrease the Backlight level The brightness is based on a percentage 100 is the default The screen reflects your selection Backlig...

Страница 92: ...D card 1 From the Opening menu press Setup Time The Time and Date screen displays 2 Press the Next button to select the unit of time or date you want to change Month Day Year Hour Minutes AM PM 3 Do one of the following To increase the unit of time or date press To decrease the unit of time or date press 4 Repeat the previous steps for each unit of time or date you want to change 5 To apply your s...

Страница 93: ...ate options A An Auto Conflict and three Brief It Using the Trans Opt menu you can turn these options On and Off See A An Resolution on page 39 Auto Conflict Resolution on page 43 and Brief It on page 47 for details about each option To access Translate Options 1 From the Opening Menu press Setup Trans Opt ...

Страница 94: ...tten to Data SD card and the Case CATalyst version 10 07 or higher realtime job subfile Steno X ray2 To view TrueStroke information in Case CATalyst display the vertical notes for the realtime job and double click the steno outline for the TrueStroke data you want to view See the Case CATalyst Help more information about TrueStroke data The free downloadable TrueView utility allows Case CATalyst V...

Страница 95: ...al USB serial port communication is not available It does not affect exporting an RTF CRE dictionary to the Diamante via USB cable To change the USB Communications option 1 From the Opening Menu press Setup More Options 2 Use the Up Down buttons to highlight the USB Communication Writer will Reset if Changed field 3 Press Change to switch to Mira Emulation or Standard Standard is the default selec...

Страница 96: ... Diamante Wave Utilities and Tutorial CD for information about Diamante WiFi wireless setup configuration and use You can also download the guide from the Utilities and Links download page at www stenograph com Stenograph provides WiFi wireless support only when you are using the Diamante WiFi router kit Other WiFi routers may work but are not supported by Stenograph Bluetooth Wireless Communicati...

Страница 97: ... If audio feedback or squealing noises occur check the following If you are using a powered microphone set the Microphone Gain lower See Audio Options on page 40 for more information The microphone may be located too close to the speakers or headphones Move the microphone further from the speakers or headphones The playback volume setting may be set too high Try a lower playback setting Backup Dat...

Страница 98: ...teTimeToStentura utility program See Convert Date Time to Stentura Format on page 108 Dictionary Encountered Problem Reading Dictionary The message Encountered problems reading dictionary s Please retry exporting loading dictionary s displays when the Diamante cannot validate a dictionary being loaded It also displays when a valid dictionary is not found on the Diamante If you experience this mess...

Страница 99: ...ement settings virtual serial port communications via USB cable does not allow you to disconnect and reconnect the USB cable and maintain the realtime connection For example you disconnect from the virtual serial port connection to report a bench conference and then reconnect when finished To modify the USB power management settings complete the following instructions appropriate for your operatin...

Страница 100: ...revious step for each USB Root Hub in the list verifying the option is unchecked 9 When finished close the Device Manager USB Unknown Device Message on Computer 1 Make sure the USB driver is loaded on the computer See Install the Diamante USB Drivers on page 18 for more information 2 Make sure the Diamante is turned On before attaching the USB cable to the Diamante and the computer Utility Run Bac...

Страница 101: ...er The serial number is located on the bottom of the writing machine Be prepared to describe your question or problem in detail Wireless Communication Stenograph provides WiFi wireless support only when you are using the Diamante WiFi Router kit Other WiFi routers may work but are not supported by Stenograph Stenograph provides Bluetooth wireless support when you are using the Diamante Bluetooth W...

Страница 102: ...Diamante User Guide 102 2012 Stenograph L L C ...

Страница 103: ...ave 3 Right click on the selected update file to download and choose Save Target As The Save As dialog box displays The File name field displays the name of the selected file to download Do not alter this name 4 Select a location on your computer where you want to place the download file and select Save Stenograph recommends saving the file to your Desktop The File Download dialog box displays unt...

Страница 104: ...ays the message Updating Options File The Diamante beeps twice and then displays the message Programming Flash If the customer number or serial number does not match or the update is incomplete an error message displays Click OK and follow the instructions in the error message If the problem persists contact Diamante Technical Support See page 101 12 When the update is complete the Diamante reboot...

Страница 105: ... requires the Diamante Wave Utilities and Tutorial CD that came with your Diamante Stenograph recommends that you create a Stenograph Utility folder on your Desktop and copy the utilities to that folder Windows 7 Windows Vista When copying or running a Diamante Utility the User Account Control message box may display The User Account Control UAC is a security feature prompting you for permission t...

Страница 106: ... personalize the splash screen 1 Turn your computer On Ensure that it is fully booted 2 Insert the Diamante Wave Utilities and Tutorial CD into the CD ROM DVD drive on your computer If the AutoPlay dialog box displays click Run autorun exe 3 The Diamante Wave Utility dialog box displays Click Diamante Utilities User Guide and more 4 The Diamante Utility dialog box displays Click Utilities Slash sc...

Страница 107: ...amante Splash Screen Loader dialog box 12 Click Load to send the picture to your Diamante 13 When the picture successfully loads the Success dialog box displays Click OK 14 Click Quit to close the Splash Screen program 15 To view your selected picture on the Diamante turn Off the writing machine and turn it back On The startup screen displays the picture To load a different picture double click th...

Страница 108: ... Wave Utility dialog box displays Click Diamante Utilities User Guide and more 4 The Diamante Utility dialog box displays Click Utilities Slash screen and more 5 Open the Utilities folder 6 Copy the DateTimeToStentura exe file to the Desktop on your computer If you created a Stenograph Utility folder on your Desktop copy the utility to that folder 7 Do one of the following to access files to conve...

Страница 109: ...k OK The DateTime To Stentura dialog box displays the path and file name 12 Select the destination location for the converted file In the Choose Destination for Converted Steno Files field click the Browse button to navigate to the location where you want to store the converted file and click OK The DateTime To Stentura dialog box displays the path and file name 13 Check the box Copy and Rename An...

Страница 110: ...ivers on page 18 if you need to load the Diamante USB driver To convert and load a RTF CRE dictionary onto the Diamante 1 Turn your computer On Ensure that it is fully booted 2 Insert the Diamante Wave Utilities and Tutorial CD into the CD ROM DVD drive on your computer If the AutoPlay dialog box displays click Run autorun exe 3 The Diamante Wave Utility dialog box displays Click Diamante Utilitie...

Страница 111: ...ersonal and Job Dictionaries dialog box displays 11 In the Personal Dictionary field use the Browse button to navigate to the location of the RTF CRE dictionary you are using for your Personal dictionary 12 In the Job Dictionaries section use the Browse button in each field to navigate to the location of an RTF CRE job dictionary you are converting 13 Click OK The dictionaries are transferred to t...

Страница 112: ...2 Stenograph L L C 14 When the Diamante finishes loading the dictionary it beeps and then reboots displaying the Opening menu 15 On the RTF CRE to Writer Dictionary Conversion dialog box click Quit to close the Rtf2Writer program ...

Страница 113: ... Click Diamante Utilities User Guide and more 4 The Diamante Utility dialog box displays Click Utilities Slash screen and more 5 Open the Utilities folder 6 Copy the BackupCard exe file to the Desktop on your computer If you created a Stenograph Utility folder on your Desktop copy the utility to that folder 7 Turn the Diamante Off 8 Remove the Backup SD card from the Diamante Gently push the Backu...

Страница 114: ... to retrieve Do one of the following Highlight an individual file click the file name Highlight multiple consecutive files click the first file name and then press and hold the Shift key while you click the last file name Highlight multiple non consecutive files click the first file name and then press and hold Ctrl while you click each file to select 15 Click OK The files are saved to the selecte...

Страница 115: ... 07 or higher TrueStroke data is automatically stored in the job subfile Steno X ray2 It is viewable by double clicking a steno stroke from the vertical notes Copy the TrueView Utility To view TrueStroke data using TrueView you must first copy the TrueView utility to your computer The TrueView Utility is located on the Diamante Wave Utilities and Tutorial CD shipped with your steno machine If you ...

Страница 116: ...er and turned On b Click Import Files From Writer The Select the files you wish to copy dialog box displays It may take a few seconds to display the list The Diamante files are stored in Year Month folders with a date time name c Use Windows conventions to select files and click OK The Browse For Folder displays d Navigate to the location to which you are copying the files and select OK The import...

Страница 117: ... Vertical Notes with TrueStroke Data in Compact View 6 Double click the TrueStroke data column to toggle the view from Compact to Expanded Expanded view shows the TrueStroke details for each stroke The details reveal the timing direction of travel depressed or released and velocity of the steno keys in a stroke See Understanding the TrueStroke Data on page 118 for more information on data interpre...

Страница 118: ...view a shadowed character displays with a horizontal bar through it The green color indicates the key has been held down long enough and with sufficient velocity to register The brighter the color the more pressure or velocity occurred when the key was depressed In a multi character steno outline some keys are visible in the down stroke before other characters This indicates that the keys were pre...

Страница 119: ...ssed All the intended keys did not get pressed or released at the same time resulting in the single stroke splitting into two strokes Example 3 The steno outline for the Q followed by the word I occur in the steno notes This one stroke outline was intended to be written as two strokes Double clicking in the TrueView column displays the steno strokes in Expanded view The S T K P W H and R keys disp...

Страница 120: ...the list of files to display 2 Use Windows conventions to select one or more files for copying onto your computer and select OK The Browse For Folder displays 3 Navigate to the location where you are copying the files and select OK The imported files are saved in the selected location with the original file name 4 Use Open File to view the TrueStroke data for a selected file Connect Realtime View ...

Страница 121: ...ttributes has no affect on either display Navigation Go To Timestamp Move the cursor to a specific steno outline based on the timestamp Type the hour and minute or the entire timestamp and select OK This option may be useful when searching for the same steno note location in a transcript on your CAT system Find Steno Move the cursor to a specific steno outline Type each character in the steno outl...

Страница 122: ...mante on page 32 6 Perform Keyboard Option adjustments See Keyboard Adjustments on page 70 for specific steps on performing Keyboard Sensitivity Split Stack and Transition Time option changes 7 Make individual key contact adjustments Conduct this procedure only after completing all the previous troubleshooting steps See Keyboard Adjustments on page 70 Troubleshooting TrueView File is open on write...

Страница 123: ...lities 2012 Stenograph L L C File Closed on Writer When you press End on the writing machine the realtime connection ends Reestablish the realtime connection Write a few strokes on the writing machine and select Connect Realtime ...

Страница 124: ...Diamante User Guide 124 2012 Stenograph L L C ...

Страница 125: ...gest new reject 48 suggest one stroke brief 50 turn off during job 49 turn on off 49 write twice 50 C Communications port 18 usb option 95 wireless 22 96 Copy log 51 D Data SD card 52 about SD cards 26 change 53 check available space 53 format 52 insert and remove 27 sd flash drive reader 28 write protect slide 27 Date Time file conversion 108 Dictionaries 55 about using J Defines 60 convert RTF C...

Страница 126: ... icon 29 Steno notes missing dropped 70 shadowing 70 split stack 70 Steno test 86 Steno X ray2 94 Strokes per minute 58 Suffix Handling 87 T Test mode 88 Thumb drive 89 Tilting screen about 30 backlight dim level 91 backlight level 91 backlight options 91 change view 76 cleaning 30 font size 90 function buttons 23 status bar 37 text color 90 Time and Date 92 Translate Options 93 a an resolution 39...

Страница 127: ...127 Index 2012 Stenograph L L C Wireless 22 ...

Страница 128: ...Index 128 2012 Stenograph L L C ...

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