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Troubleshooting
App
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• The dialog box with the message
“File transfer error.” is displayed
while operating in the Save
System File tab window of the
File Management window.
• The dialog box with the message
“File transfer error.” is displayed
when you click the Copy button in
the Copy Categories tab window
or Copy Presets tab window of
the File Management window.
The monitor or the device for connecting
the monitor is turned off.
• Check that the MAIN POWER switch on the
connected monitor is turned on. If not, turn it on.
• Check that the power of the LAN hub is turned on. If
not, turn it on.
The cable connection between the
monitor and PC is not correct.
Check that the cable is connected correctly. If not,
connect it correctly (page 31).
Any of the four IP addresses used for
the monitor are set to the same as those
used for the devices connected via a
network.
• Change the IP address of the monitor in the
Network setup window of a Web browser (page 34).
• Change the IP addresses of the devices that are the
same as those of the monitor connected via the
network.
• Turn off the LAN hub then turn it on after changing
the IP address, since the LAN hub may store the
abnormal status in memory.
• Reboot the PC.
The Windows OS is slow in data
processing or there may be a problem
with the application in use.
• Close any open applications.
• Reboot the PC.
Symptom
Assumed causes
Remedy