10
Troubleshooting
10.1
Overview of Potential Errors and Faults
WARNING
Risk of injury due to damage to the device
For reasons of safety, if a device shows visible signs of damage do not put it into
operation, or take it out of operation immediately.
Damage includes, for example, depending on type:
•
Housing: cracking, splitting or fracture
•
Electrical connections (male connector or female connector): cracks or detach‐
ment from the housing
Table 14: Errors and faults
Situation
Error/ fault
Mounting
■
Device poorly aligned to the objects with transponders (e.g.
faults due to metal surfaces located next to the device)
■
Damping materials between the device and transponders, e.g.
liquids
■
Trigger sensor for read cycle generation incorrectly positioned
(e.g. the internal reading interval of the device is started too
early or ended too late)
Electrical installation
■
Supply voltage too low or incorrect polarity
■
Data interfaces of the device wired incorrectly
■
Digital inputs or outputs wired incorrectly
Configuration
■
Functions not adapted to local conditions, e.g., parameters for
the data interface not set correctly
■
Device limits not observed, e.g. working range of the antenna
Operation
■
Ambient temperature too low or high
■
Read pulse control not suitably configured for the object(s) in
the working range.
■
Device faults (hardware/ software)
10.2
Detailed fault analysis
10.2.1
LEDs on the device
The status displays of the device can indicate possible faults or errors,
status indicators on the display panel", page 38
For supporting error display in the form of error codes
10.3
Repairs
Repair work on the device may only be performed by qualified and authorized personnel
from SICK AG. Interruptions or modifications to the device by the customer will invalid‐
ate any warranty claims against SICK AG.
10.4
Returns
b
Only send in devices after consulting with SICK Service.
b
The device must be sent in the original packaging or an equivalent padded pack‐
aging.
10
TROUBLESHOOTING
44
O P E R A T I N G I N S T R U C T I O N S | RFU61x IO-Link
8026854//2021-09-01 | SICK
Subject to change without notice