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Operating Instructions
Chapter
5
Flexi Soft Gateways
8012664/XB29/2013-06-11
© SICK AG • Industrial Safety Systems • Germany • All rights reserved
115
Subject to change without notice
Ethernet gateways
For information how to perform diagnostics on the Flexi Soft system please refer to the
operating instructions for the Flexi Soft Designer software (SICK part no. 8012998).
Error
Possible cause
Possible remedy
The Flexi Soft Designer tool
does not connect to the Flexi
Soft gateway module
FX0-GETC has no power supply.
Establish the power supply.
Check the communication settings in
the Flexi Soft Designer.
FX0-GETC does not supply any
data.
MS
Red (1 Hz)
ERR
Red (2.5 Hz)
RUN
Off
Configuration required.
Configuration download is not
completed.
Configure the FX0-GETC and download
the configuration to the device.
Wait until the configuration download
has been completed.
FX0-GETC does not supply any
data.
MS Red/green
ERR Off
RUN Green (2.5 Hz)
No input PDO is activated.
Activate an input PDO.
FX0-GETC does not supply any
data.
MS
Green (1 Hz)
ERR Off
RUN Green
Flexi Soft system is in the Stop
state.
CPU/application is stopped. Start CPU
(change into Run state).
FX0-GETC does not supply any
data.
MS Green
ERR Off
RUN Green
EtherCAT PLC is in Stop state.
Set EtherCAT PLC into Run state.
FX0-GETC is in Critical fault
mode.
MS
Red (2 Hz)
ERR Red
RUN Off
FX0-GETC internal device error.
CPU firmware version does not
support Flexi Soft gateways.
Switch off the power supply of the Flexi
Soft system and switch it on again.
Check the diagnostics messages with
Flexi Soft Designer.
Use a FX3-CPUx with the required
firmware version (see section 2.2
“Correct use” on page 10).
If the error remains, replace the
gateway.
FX0-GETC/Flexi Soft System is
in Critical fault mode
MS Red
ERR Red
RUN Off
FX0-GETC is not plugged properly
into the other Flexi Soft module.
Module connecting plug is soiled or
damaged.
Other Flexi Soft module has
internal critical error.
Plug the FX0-GETC in correctly.
Clean the connecting socket/plug.
Repower the system.
Check the other Flexi Soft modules.
Check the diagnostics messages with
Flexi Soft Designer.
Tab. 82: Troubleshooting for
the FX0-GETC
Symbol description:
: LED is off
Green: LED lights up green
Red: LED flashes red