MODULAR SUNWAY TG
TE OD
INSTALLATION GUIDE
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139
Rev. 03
– 01/06//2018
Make sure all prescriptions have been observed relative to the neutral connection or those
relative to field configuration (floating, Positive Earthed, Negative Earthed).
Check the state of the SPDs.
Once all the aforementioned steps have been performed, proceed with evaluating:
•
The causes of faults.
•
The consequences of faults on the electrical, electromechanical and electronic components.
•
The steps to be taken to remove the cause of the fault.
Once all the aforementioned steps have been performed, proceed with rectifying the causes of the fault.
NOTE
If necessary, please contact the Elettronica Santerno SpA CUSTOMER SERVICE.
11.6.3. DC section parallel fault analysis
This section describes faults relative to one or more DC section fuses blowing (if present). If a fuse blow,
procedures cannot be limited to simply replacing the fuse. Suitable analysis of the fault which caused the
problem must be also carried out.
Before replacing a blown fuse, the following tasks must be performed to evaluate:
•
If faults have occurred on each inverted and/or the system.
•
The causes of faults.
•
The consequences of faults on the electrical, electromechanical and electronic components.
•
The steps to be taken to remove the cause of the fault.
Once all the aforementioned steps have been performed, proceed with replacing the damaged fuse(s).
NOTE
If necessary, please contact the Elettronica Santerno SpA CUSTOMER SERVICE.
11.7.
How to contact the Customer Service
Should it be necessary to contact the Elettronica Santerno SpA CUSTOMER SERVICE, please provide the
following data:
•
Equipment model
•
Serial Number
•
Date of commissioning
•
Order confirmation reference, if available
If the equipment in question is an inverter, it is advisable to recover the following information from the
memory:
•
Number of operating hours (please refer to the Programming Guide)
•
Fault list (please refer to the Programming Guide)
This operation can be carried out using the display/keypad or by using the Remote Sunway program with
local or remote connection.
Should it be necessary to send the equipment in for repair or to return the equipment, contact the Elettronica
Santerno SpA CUSTOMER SERVICE, to agree upon the terms.
