90_
appendix
appendix
TROUBLESHOOTING
Symptom
Countermeasures
The system does not turn on and the indicator on the
front panel does not work at all.
•
Check if the power supply system is properly connected.
•
Check the system for the input voltage from the power source.
•
If the problem persists even after you have taken the above actions, check
the power supplier and replace it with a new one if neccessary.
Some channels display just a black screen even if they
receive video sources.
•
Check if the camera connected to the system properly displays the image.
Sometimes, this problem may occur on a camera that is not properly
connected to the video source.
•
Check if the camera is properly supplied with power.
•
Sometimes, this problem may occur on a channel with weak video signal
from a video distributor that is connected to multiple systems. In this case,
input the video source of the camera directly into the DVR. This may find the
cause and solve the problem.
If nothing is displayed on the screen.
•
Check if the DVR is properly cable-connected to the camera.
•
If the camera is connected to the HD-SDI BNC input port of DVR: Check if
the camera supports HD-SDI output.
•
If the HD-SDI BNC cable of the camera is connected directly to the BNC port
of the monitor: Check if the monitor supports the HD-SDI input source.
•
If the HD-SDI video is converted to the DVI or VGA format using the video
converter: Check if the converted format (by the converter) of the HD-SDI
input video is compliant with the output format of the DVR.
If I press the [
REC
] button on the front panel, the REC
indicator does not flash, nor the player start recording.
•
Check if there is a free space on the HDD for the recording.
•
Check if the record mode is set to ON in the record mode setting.
The screen displays the logo image repeatedly.
•
This may occur from a problem with the main board, or the related software
is corrupt.
Contact the nearest service center for more information.
The Channel button does not work on the Live screen.
•
The Channel button does not work if the current screen is in the event
monitoring mode.
In the event monitoring screen, press the [
ESC
] button to exit the screen and
select a channel.
The cursor will not move to the Start button when I start
the calendar search.
•
Check if the channel and the date that you want to play are marked with the
V symbol.
Both channel and date should be checked before you can start playing with
the Start button.
When the alarm sounds, I press the [
ESC
] button on the
front panel to release the alarm but it does not work.
•
Press the [
MENU
] button on the front panel to release the alarm in the
following way:
1) To release the event monitoring mode : Monitoring Mode - set the duration
of the event monitoring to Off.
2) To release the alarm sound : Event Record Mode - Alarm (Motion
Detection/Video Loss) – deactivate the alarm sound.
3) To release the event : Event Record Mode - Alarm (Motion Detection/Video
Loss) – set the mode to Off.