6.Troubleshooting
269
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC858-31 A
Data encryption conversion error (Other Error)
A serious error occurred after data conversion during an attempt to update the encryption key.
Controller board is defective
Replace the Controller Board.
SC No. Level
Error Name/Error Condition/Major Cause/Solution
SC859-
00
B
Data encryption conversion HDD conversion error
When the data encryption key was updated, HDD data was converted, but not correctly. Image
displayed at conversion only (this SC is notdisplayed), but SC is displayed after machine is
cycled off/on.
HDD conversion was set with the data encryption key update function, but the HDD was
removed.
Machine lost power during data encryption key update
Electrostatic noise, or an HDD error occurred, during data encryption key update, and data
was not encrypted.
•Check the HDD connection.
Format the HDD (SP5-832: HDD formatting).
If there is a problem with the HDD, it has to be replaced.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC859-
01
B
Data encryption conversion HDD conversion error (HDD check error)
HDD was not converted correctly during an attempt to update the encryption key.
Only an error screen is displayed and no SC is issued during conversion. This SC is issued after
machine restarts.
HDD conversion was selected in the Encryption key update function but the machine was
turned on with the HDD removed.
Power failure occurred during encryption key update.
HDD was not successfully converted during encryption key update due to HDD errors or
cable noises.
•Check the HDD connection.
Format the HDD.
If there is a problem with the HDD, it has to be replaced.
SC No.
Level
Error Name/Error Condition/Major Cause/Solution
SC859-
02
B
Data encryption conversion HDD conversion error (Power failure during conversion)
HDD was not converted correctly during an attempt to update the encryption key.
Only an error screen is displayed and no SC is issued during conversion. This SC is issued after
Содержание M0A0
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Страница 30: ...2 Installation 18 Destination For printing images For operating NA 8 66 10 8 66 15 EU AP CHN 10 15 ...
Страница 33: ...2 Installation 21 6 Enter the password again 7 Press OK 8 Change the Administrator 1 login password ...
Страница 34: ...2 Installation 22 9 Enter the password 10 Press OK 11 Enter the password again ...
Страница 85: ...2 Installation 73 ...
Страница 127: ...4 Replacement and Adjustment 115 PCDU PCDU 1 Open the front cover A 2 Hold the grip to pull the PCDU A out ...
Страница 189: ...4 Replacement and Adjustment 177 ...
Страница 203: ...5 System Maintenance 191 SP Mode Tables See Appendices ...
Страница 229: ...5 System Maintenance 217 LDAP authorization information ...
Страница 344: ...7 Detailed Descriptions 332 side guides from side to side ...
Страница 358: ...7 Detailed Descriptions 346 ...
Страница 367: ...Latest Release Initial Release August 2016 Copyright c 2016 Ricoh Co Ltd MP 402SPF Machine Code M0A0 Appendices ...
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Страница 560: ...2 Software Update Errors 57 Errors That Occur When the Control Panel Downloads Data from the Controller at Startup 62 ...
Страница 574: ...1 Replacement and Adjustment 16 7 LCD A 4 8 Microphone A cushioning 1 ...
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Страница 624: ... A Short Edge Feed SEF B Long Edge Feed LEF ...
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Страница 632: ...1 Installation 6 ...
Страница 703: ...4 Service Tables 77 0 Off 1 On change occurs such as an optical fiber line 5 7 Not used Do not change the settings ...
Страница 752: ...5 Detailed Section Descriptions 126 Report Sample ...
Страница 758: ...6 Specifications 132 Fax Unit Configuration Component No Remarks FCU 1 Speaker 2 ...
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Страница 766: ...1 Detailed Descriptions 4 SW 1 SW 2 SW 3 Paper Size 7 H L H Half Letter SEF 8 H H H Paper cassette is not set ...
Страница 776: ...2 Replacement and Adjustment 14 4 Detach the paper size switch from the bracket A Hook x2 ...