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GoVault™ for Windows User’s Guide

Chapter 1

Introduction

This chapter provides an introductory overview of the Quantum

GoVault™ for Windows dock and cartridge disk drive. Topics include:

•

Overview

on page 1

•

Product Description

on page 2

•

Operational Features

on page 5

Overview

The GoVault drive is an easy-to-use, cost-effective, high-performance

removable-disk data protection device for the following Microsoft

Windows-based workstation and server systems:

• Windows 2000 (Professional and Server), SP 4 and later
• Windows 2003 (32- and 64-bit, Standard and Server)
• Windows XP (32- and 64-bit)
• Windows Vista (all editions)

Содержание GoVault 40GB

Страница 1: ...R9DXOW IRU LQGRZV R9DXOW IRU LQGRZV R9DXOW 5SER S UIDE 5SER S UIDE 5SER S UIDE 5SER S UIDE 5SER S UIDE 5SER S UIDE 5SER S UIDE...

Страница 2: ...tion from time to time without notice COPYRIGHT STATEMENT Copyright 2007 by Quantum Corporation All rights reserved Your right to copy this manual is limited by copyright law Making copies or adaptati...

Страница 3: ...3 GoVault System Application Software 4 Backup Application Software 4 GoVault Firmware 4 Operational Features 5 Drive Properties Context 5 Backup Application Interface 5 Chapter 2 Installation Proced...

Страница 4: ...Cartridges 31 Write Protecting Cartridges 32 Changing the Volume Label of Cartridges 33 Reformatting Cartridges 33 Accessing GoVault System Application Software Features 34 Using Cartridge Password Pr...

Страница 5: ...ansfer Modes 66 Determining Your Motherboard Configuration 67 Changing the Transfer Mode 69 Appendix C Environmental and Disposal Compliances 73 Environmental Compliance 73 Disposal of Electrical and...

Страница 6: ...le to the SATA Card 12 Figure 7 Connecting the SATA Power Cable to the Dock 13 Figure 8 Connecting the SATA Power Cable to the PC 13 Figure 9 Successful Configuration Display 14 Figure 10 GoVault Tabl...

Страница 7: ...ult Status Display 45 Figure 29 GoVault Firmware Update Dialog 48 Figure 30 Ready to Commence Firmware Update Message 48 Figure 31 Firmware Update Complete Message 49 Figure 32 GoVault Internal Dock D...

Страница 8: ...3 Physical Specifications 53 Table 4 Voltage and Current Specifications 55 Table 5 Performance Specifications 57 Table 6 Reliability Specifications 58 Table 7 Environmental Specifications 59 Table 8 I...

Страница 9: ...tions Basic operating procedures Specifications Document Organization This guide is organized as follows Chapter 1 Introduction provides an overview of the GoVault disk drive and summarizes the drive...

Страница 10: ...dentifies GoVault environmental compliances and provides instructions for proper disposal of unwanted electrical and electronic equipment Appendix D Regulatory Compliances identifies the GoVault compl...

Страница 11: ...e information about this product is available on the Service and Support website at www quantum com support The Service and Support website contains a collection of information including answers to fr...

Страница 12: ...Preface GoVault for Windows User s Guide xii...

Страница 13: ...1 Product Description on page 2 Operational Features on page 5 Overview The GoVault drive is an easy to use cost effective high performance removable disk data protection device for the following Mic...

Страница 14: ...of your computer workstation or server system External GoVault Tabletop Is already mounted inside a standalone enclosure The following subsections provide a brief description of each GoVault component...

Страница 15: ...tes The cartridges are all read write compatible interchangeable and can be used with any GoVault dock Each GoVault cartridge Is a removable disk that can withstand a 1 meter drop to a hard surface an...

Страница 16: ...ting temperature or voltages are out of range internal dock only View operating statistics about the GoVault dock and individual cartridges Determine if a Self Monitoring Analysis and Reporting Techno...

Страница 17: ...e applied to the drive before each cartridge eject operation Timeout standby modes for the GoVault dock electronics to extend product life and maximize the Mean Time Between Failure MTBF Operational F...

Страница 18: ...cluding System Requirements on page 7 Cartridge Handling Precautions on page 8 Unpacking and Inspection Procedures on page 8 Installing the Internal GoVault Dock on page 9 Installing the External GoVa...

Страница 19: ...2 Mbytes of hard disk storage for the GoVault system application software For the internal GoVault dock One available 3 5 or 5 25 inch internal drive bay A SATA compliant interface provided by either...

Страница 20: ...s Excessive dust and particles Do not stack cartridges such that the bottom cartridges are under compressive stress Do not attempt to open cartridges They are tamper evident assemblies Tampering with...

Страница 21: ...either a SATA equipped motherboard or a SATA compliant host bus adapter PCI card you should follow the procedures provided by the manufacturer of the SATA card and your computer reference manual If t...

Страница 22: ...erver system already has either a SATA equipped motherboard or a SATA compliant host bus adapter PCI card use the following procedure to install the internal GoVault dock Note See your computer manufa...

Страница 23: ...edure 2 As required a Save and close your open files and terminate all running applications b Shut down the workstation or server system c Disconnect the AC power cord from the facility AC power recep...

Страница 24: ...the other end to either the SATA equipped motherboard or the SATA card see figure 6 Figure 6 Connecting the SATA Data Cable to the SATA Card 8 Connect the drive end of the SATA power supply conversio...

Страница 25: ...install the system cover and reconnect the AC power cord to the facility AC power receptacle 11 Restart the workstation or server system 12 Verify that the LED on the front panel of the GoVault dock i...

Страница 26: ...em Application Software in the next subsection If you are not going to install the GoVault system application software then skip to Installing the Backup Application Software on page 23 Figure 9 Succe...

Страница 27: ...in a secure location that provides adequate circulation for the rear panel air vents see figure 10 4 Plug the power adapter converter into a 115 230 VAC facility power receptacle and verify that the...

Страница 28: ...the Backup Application Software on page 23 Installing the GoVault System Application Software After installing the GoVault dock and cartridge disk drive and verifying that your operating system recogn...

Страница 29: ...the General tab under the System heading look for the words x64 Edition Installing the GoVault System Application Software 2 After determining which system application applet you need to use install t...

Страница 30: ...Chapter 2 Installation Procedures Installing the GoVault System Application Software GoVault for Windows User s Guide 18 Figure 11 GoVault Setup Wizard...

Страница 31: ...the GoVault System Application Software GoVault for Windows User s Guide 19 Figure 12 License Agreement Dialog 5 Read the License Agreement select I Agree and click Next to continue and display the Se...

Страница 32: ...Use the Select Installation Folder dialog to specify the location where you want to install the GoVault system application software 7 The default location is shown in figure 13 If you want to specify...

Страница 33: ...ows User s Guide 21 Figure 14 Confirm Installation Dialog 9 Click Next to start the installation 10 Appearance of the Installation Complete display signifies a successful installation of the GoVault s...

Страница 34: ...sful installation of the GoVault system application software by right clicking the GoVault drive letter and seeing the Set Password and GoVault Help options on the menu display 14 If you are going to...

Страница 35: ...com ServiceandSupport CompatibilityGuides Index aspx After installing the backup application software proceed to Registering GoVault in the following subsection Registering GoVault After installing G...

Страница 36: ...ator Display on page 25 Inserting and Ejecting Cartridges on page 26 Attaching Labels to Cartridges on page 31 Changing the Volume Label of Cartridges on page 33 Reformatting Cartridges on page 33 Acc...

Страница 37: ...not flashing is functioning correctly and either There is no cartridge in the dock A cartridge load operation has completed and there is a cartridge in the dock is flashing on slowly approximately onc...

Страница 38: ...slide the cartridge into the dock stop and make sure the cartridge is oriented properly with the connector to the rear and the alignment slot to the upper right 3 Firmly push the cartridge the rest of...

Страница 39: ...Eject Procedure or your backup application software If neither of those procedures ejects the cartridge and you must remove the cartridge from the dock you could also Force an emergency cartridge eje...

Страница 40: ...2 Right click the GoVault icon in either Windows Explorer or the My Computer window to display the GoVault menu see figure 14 on page 30 3 Click Eject to eject the cartridge 4 Remove the cartridge fr...

Страница 41: ...5 Before using the cartridge again verify the integrity of its directory and file system as follows a Insert the cartridge into the GoVault dock b Use the Windows chkdsk command or a third party utili...

Страница 42: ...eject the cartridge from the GoVault dock by straightening a large paper clip and inserting it into the front panel manual cartridge eject hole see figure 17 Do not use a pencil or other breakable ite...

Страница 43: ...front and one on the top as shown in figure 18 Additionally the protective plastic cartridge case has an area for attaching a label Figure 18 Cartridge Label Locations Caution Use only Quantum labels...

Страница 44: ...can be both written to and read from the cartridge locked disabled write protected Data can be read from the cartridge but not written to it Note The Windows operating system displays an error message...

Страница 45: ...ither Rename on the menu display and typing a new volume name on the My Computer or Explorer display Properties on the menu display and typing a new volume in the name field of the General tab dialog...

Страница 46: ...ystem application software features 1 Right click the GoVault icon in the Windows My Computer or Explorer display to view the GoVault system application software menu see figure 20 Note If you have in...

Страница 47: ...Search the standard Windows File Search window with the GoVault drive displayed in the Look in list box Set Password the GoVault Set Cartridge Password dialog that you can use to configure password pr...

Страница 48: ...he GoVault drive name highlighted for the file rename function Properties the standard Windows local disk Properties dialog for the GoVault drive see figure 21 with extensions to support the following...

Страница 49: ...idge you will have to type the password each time you insert the cartridge into the dock You might want to use a cartridge password if the data stored on the cartridge is sensitive to you and you don...

Страница 50: ...sensitive characters No spaces symbols or special characters 2 Record the password and store it in a safe secure location 3 Insert a write enabled cartridge into the GoVault dock 4 Right click the GoV...

Страница 51: ...password to the GoVault cartridge and close the Set Cartridge Password dialog Entering the Cartridge Password 3 When you insert a password protected cartridge into the GoVault dock the GoVault system...

Страница 52: ...e the Enter Cartridge Password dialog and access the GoVault cartridge 7 If you entered a second incorrect password a second error message asks you to try again Repeat steps 4 5 and 6 8 If you enter a...

Страница 53: ...figure 23 in the preceding subsection 2 As prompted type the current cartridge password in the Password text box 3 Select the Change Password checkbox 4 Click OK to display the Change Cartridge Passwo...

Страница 54: ...hange Password checkbox 4 Click OK to display the Change Cartridge Password dialog see figure 25 5 Select the Remove password protection checkbox 6 Verify that the New Password and Confirm Password te...

Страница 55: ...y Applications that might try to access the GoVault cartridge File managers such as My Computer or Explorer 2 Insert or eject and reinsert the password protected cartridge to redisplay the Enter Cartr...

Страница 56: ...on 7 Click OK when the erase function completes 8 Reformat the cartridge see Reformatting Cartridges on page 33 Checking the GoVault Dock and Cartridge Status The GoVault application system software k...

Страница 57: ...about the GoVault dock on the left side of the display under the Dock heading The displayed dock information includes The vendor product name and serial number of the GoVault dock as well as the revis...

Страница 58: ...dock and the displayed status information is for the loaded cartridge Previous signifies that there is no cartridge in the dock and the displayed status information is for the last cartridge that was...

Страница 59: ...ed on your dock a If they are the same then there is no need to proceed with the firmware update procedure b If the firmware on the Quantum website is a later version than the firmware installed on yo...

Страница 60: ...Update Dialog Figure 30 Ready to Commence Firmware Update Message 10 Click OK to begin the firmware update 11 When the firmware update operation completes the GoVault system application software prom...

Страница 61: ...age 36 c Click the Status tab on the GoVault Properties dialog to display the GoVault Status dialog see figure 28 on page 45 d Verify that the Revision field displays the updated firmware revision Han...

Страница 62: ...Flashes the activity LED indicator on the internal GoVault dock quickly at approximately four time per second Ejects the cartridge Displays a cartridge eject message If you reinsert a cartridge while...

Страница 63: ...ws Application Event log Updates the GoVault Properties setting the SMART set status to Yes see figure 28 on page 45 Contact Quantum Technical Support for diagnosis instructions IF a problem occurs TH...

Страница 64: ...dows dock and cartridge disk drive technical specifications including Physical Specifications on page 53 Power Specifications on page 55 Performance Specifications on page 57 Reliability Specification...

Страница 65: ...on Configuration 3 5 inch 5 25 inch Height 41 3 mm 1 63 in 41 3 mm 1 63 in Width 101 6 mm 4 00 in 146 0 mm 5 75 in Length 166 5 mm 6 56 in 166 5 mm 6 56 in Weight N A 500 g 17 6 oz Tabletop Dock Stand...

Страница 66: ...Chapter 4 Specifications Physical Specifications GoVault for Windows User s Guide 54 Figure 32 GoVault Internal Dock Dimensions Figure 33 GoVault Tabletop Dock Dimensions...

Страница 67: ...er converter plugs into a standard 115 230 VAC facility power receptacle A two meter 24 AWG cord applies the 12 VDC output to the GoVault dock through a rear panel 2 0 mm surface mount power jack Tabl...

Страница 68: ...Dock Input voltage 60 Hz 115 230 VAC 10 DC voltage tolerance 12 0 VDC 10 Non operating maximum 28 VDC Maximum operating current Idle 0 30 Amps with cartridge inserted 0 11 Amps without cartridge Cont...

Страница 69: ...ns Specification Value Capacity A function of the installed cartridge 40 80 120 or 160 Gbytes Data transfer rates 26 Mbytes second typical 34 Mbytes second maximum peak Seek rates Minimum 1 track 1 0...

Страница 70: ...eliability specifications Table 6 Reliability Specifications Specification Value Load unload cycles 5 000 dock and cartridge Dock service life 5 years at 2 75 load unload cycles per day MTBF Internal...

Страница 71: ...t environmental specifications Table 7 Environmental Specifications Specification Value Temperature Operating 50 F to 104 F 10 C to 40 C Nonoperating Dock 40 F to 140 F 40 C to 60 C Cartridge 68 F to...

Страница 72: ...SI 2 SCSI 2 Small Computer System Interface 2 SCSI 2 ANSI INCITS 131 1994 SCSI Architecture Model 2 SAM 2 ANSI INCITS 366 2003 SCSI Primary Commands 2 SPC 2 ANSI INCITS 351 2001 SCSI Block Commands 2...

Страница 73: ...Volume 3 Serial Transport Protocols and Physical Interconnect ATAPI 7 V3 draft standard ANSI INCITS Project T13 1532D Serial ATA High Speed Serialized AT Attachment Revision 1 0a Serial ATA Workgroup...

Страница 74: ...install the dock in a 3 5 inch drive bay use the procedure in this appendix for removing the side brackets and changing the bezel Parts and Tools Required Make sure you have the following parts and to...

Страница 75: ...screws that attach each side bracket to the GoVault dock see figure 35 2 Remove the side brackets store them in a safe place Figure 35 Removing the Side Brackets 3 Carefully insert the dowel into eac...

Страница 76: ...inch Bezel 5 Set the chassis up right and carefully align all four clips of the 3 5 inch bezel with the access holes 6 Verify that cartridge manual eject button is aligned with the through hole on the...

Страница 77: ...Appendix A Changing the Bezel Procedure GoVault for Windows User s Guide 65 Figure 38 Installing the 3 5 inch Bezel...

Страница 78: ...s DMA mode for GoVault data transfer operations About Data Transfer Modes By default depending on the hardware configuration of the motherboard in your workstation or server system if you do not insta...

Страница 79: ...rocedure in Determining Your Motherboard Configuration to see if it uses an ICH5 ICH6 or ICH7 I O Controller Hub 2 Then if it does use the procedure in Changing the Transfer Mode on page 69 to configu...

Страница 80: ...el f Secondary IDE Channel Figure 40 Devices by Connection Listing 1 If you do not see QUANTUM GoVault listed as either an Intel R XXXXX Serial ATA Storage Controller or an Intel R XXXXX Ultra ATA Sto...

Страница 81: ...should use the procedure in Changing the Transfer Mode to configure high speed DMA mode for your GoVault data transfer operations Do not close the Device Manager window Changing the Transfer Mode If...

Страница 82: ...w right click the IDE Channel listing under which QUANTUM GoVault is shown either the Primary IDE Channel or Secondary IDE Channel and select Properties to display the appropriate IDE Channel Properti...

Страница 83: ...see figure 43 Figure 43 Changing the Transfer Mode 8 Click OK to close the IDE Channel Properties dialog 9 To implement the change a Save and close your open files and terminate all running applicatio...

Страница 84: ...nder which QUANTUM GoVault is shown and select Properties to display the appropriate IDE Channel Properties dialog c Open the Advanced Settings tab to verify that DMA is configured as the GoVault tran...

Страница 85: ...cable environmental laws rules and regulations This product was designed manufactured and made available with consideration to worldwide laws rules and regulations applicable to the product and the el...

Страница 86: ...nated collection point for the recycling of electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal helps conserve natural resources a...

Страница 87: ...D DRegulatory Compliances This appendix identifies the GoVault regulatory compliances The topics include Safety Standard Compliances on page 76 Electromagnetic Compatibility EMC Compliances on page 77...

Страница 88: ...ECEE member nations IECEE International Electrotechnical Commission on Electrical Equipment IECEE for Mutual Recognition of Test Certificates for Electrical Equipment CB Scheme CB Scheme per IEC 60950...

Страница 89: ...us EU member nations CE Emissions per CISPR 22 EN55022 and Immunity per CISPR 24 EN55024 Japan Voluntary Control Council for Interface VCCI VCCI South Korea MIC CISPR 22 and CISPR 24 Taiwan Bureau of...

Страница 90: ...pplied Extra Low Voltage SEC for UL and CSA and Safety Extra Low Voltage for BSI and VDE if applicable Regulatory Agency Certifications GoVault is certified by the regulatory agencies and organization...

Страница 91: ...dian Standards Association CSA 4 GoVault is certified under the CSA s Component Recognition Program CSA Standard C22 2 NO 950 International Electrotechnical Commission IEC 4 GoVault is classified for...

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